Epicor ERP

"Epicor = desastre"

Comentarios: Experiencia absolutamente negativa en la parte financiera. Luego de 3 años de constantes frustraciones estamos migrando a otro ERP que si cumple la premisa de clase mundial.

Puntos a favor: Su capacidad de llevar procesos productivos y seguimientos en linea

Contras: Varias cosas en contra. Ambiente financiero con pocas funcionalidades, no hace costeo a valores reales, maneja doble contabilidad y permite registros distintos en ambas contabilidades (susceptible de mal manejo), no tiene soporte localizado en el Perú, no permite reclasificaciones contables de documentos. En fin, innumerables limitaciones por superar. Pésima calidad por el precio que se paga.

"Exceptional ERP Software for Manufacturers"

Comentarios: Over the course of nearly twenty years as an Epicor admin in manufacturing, my experience has been fantastic. The software is simply to use, extremely flexible, and the ways that the data can be extracted (reports, BAQ's, and Dashboards) make it a VERY powerful analysis tool when the time to enter data is done properly. The support team is also fantastic...and while maintenance and support is expensive, it's worth it and you get what you pay for.

Puntos a favor: Epicor is extremely flexible right out of the box, and is exceptionally strong in the areas of managing and tracking Production Jobs, Bill of Materials, Scheduling, Labor, Inventory, Purchasing, and Order Entry. It also has the ability to have customized development, and things like the Epicor BAQ's, Dashboards, and Business Activity Manager features allow customizes information, exportable grids, and notifications to be setup by administrators and even end users as these modules are user-friendly and fairly intuitive! The Shop Floor Data Entry Module (MES) is also very intuitive and simple to use for the users on the production / manufacturing floor.

Contras: Epicor ERP is expensive software, and since it's such a wide product that handles so many aspects of your business, setup really must be done according to Epicor's recommendations and completed thoroughly. Also, since it's so flexible, there is a lot of it that you won't use, so it's best to create clear work instructions for your team and/or hide fields and/or functions that you will not need to use.

"Robust ERP System Ideal for Manufacturing"

Comentarios: We’ve been pleasantly surprised at how it is turning out to meet our business needs, while knowing the amount of work necessary to get it set how we need.

Puntos a favor: Easily mass upload and update data. Configurable modules to meet your business needs. Responsive, knowledgeable and helpful consultants.

Contras: Some restrictions which are costly to customize and work around. Forms are not easily edited. Many modules are an extra added cost to subscribe every year.

"Epicor ERP"

Puntos a favor: I used this software for 6 years and so I really got to know the ins and outs of it. It's hard to say what I liked most because I didn't really like it that much. One positive is that it's a very robust product probably best suited to a much larger company than ours.

Contras: As the out of the box product, there is zero ability to customize anything without paying another company to do it for you. It's possible to make changes if you have training or an additional module, neither of which I had.
There are many security measures in place that makes it difficult to undo something or revise after you've done it.

"Not a great CRM"

Puntos a favor: Has scope for customisation and works well when used as an ERP

Contras: When used as a CRM, the software is very slow
Requires technical knowledge and a lot of development time to make changes (create views, reports, etc)