ACS

Very good tool to manage churches even small

Comentarios: Good application for the administrative management of churches

Puntos a favor:

The customer service is very friendly and efficient. The application is quite robust for the administrative management of churches.

Contras:

It is not a very intuitive application, which is compensated with the efficient support it has. Also the interface is a bit simple

ACS

Comentarios: Whereas I can work seamlessly with ACS a lot of my coworkers have difficulties and I'm constantly showing them how to do things they don't do on a regular basis. It has solved the issues of church body data management. Everyone has been trained on how to enter the information into the database. It's just difficult for those, who don't work in the details very often, to get information out of it.

Puntos a favor:

I love that once you understand the logic behind the software it's very user friendly.

Contras:

If you don't take a training class on the logic behind the software it's difficult to understand the more detailed inner workings of the software.

What happened to the wonderful ACS of past?

Comentarios: Back with the awesomely designed old ACS On Demand I was a huge fan of everything about this company - great support - robust trouble-free (rarely had a file corruption issue) modules with tremendous flexibility. The new Realm products - For the price they are charging - we would be as well served with Quickbooks.
Don't get me wrong - I'm all about paying for quality but this Realm product falls short on too many important features.

Puntos a favor:

ACS had fantastic software until they created Realm Giving and Realm Accounting and decided to care more about form than function, and "dumbed" down the flexibility of the accounting module. Their outstanding reputation is based on the old versions I believe. I am currently looking to overhaul our entire system at tremendous expense because the new accounting interface does not work the way I need it - we are locked out of any contra-accounting interface due to the product management team's decision to "appeal to non-accounting people" - If you are serious about your job then that should say it all.

Contras:

There are absolutely no drill-downs in the new system - no calculation features and it is over-engineered so that nearly every entry field has a drop down box - really, really, really slows you down if you have a large JE to process - and if you just fill in the box and don't go through all the steps, half the time it loses that entry. I also can no longer run event and other income smoothly and directly to a contra-expense. The product management people have decided that they understand accounting better than professional users.

ACS is overall okay.

Puntos a favor:

I like how it stores a lot of information and that the customer service is always very prompt.

Contras:

I do not like the ​interface, it is outdated and can be confusing.

ACS

Puntos a favor:

ACS is a software that just has worked for us. I have been here for 7 years now and the finance department has loved it the entire time I've been here.

Contras:

We just switched from on-prem to on-demand and while we love the ability to use windows or Mac machines, we had to downgrade the number of people who could access it to stay within budget. The 5 usernames is a nice starting point but it was not deemed cost effective to add more users.