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Blackbaud eTapestry
¿Qué es Blackbaud eTapestry?
eTapestry es el software líder de base de datos basado en web o a demanda para la recaudación de fondos, la gestión de donantes, la administración de iglesias y la comunicación con más de 5000 clientes en todo el mundo. eTapestry puede ayudarte a expandir tu presencia en la web con servicios que incluyen desarrollo de sitios web, donaciones en línea, inscripción a eventos y herramientas avanzadas de correo electrónico; todo completamente integrado a tu base de datos de eTapestry. Se proporcionan copias de respaldo, actualizaciones y mantenimiento del sistema. Sin compra por adelantado. eTapestry es una empresa de Blackbaud.
¿Quién usa Blackbaud eTapestry?
Organizaciones sin ánimo de lucro pequeñas y en expansión que buscan una solución total de recaudación de fondos y administración de donantes.
¿Tienes dudas sobre Blackbaud eTapestry?
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Blackbaud eTapestry
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Opinones de Blackbaud eTapestry
Good management software
Comentarios: We use this as our primary data storage system. It talks to our database view very well.
Puntos a favor:
I like that all of our data is stored in this software and that it is easy to quickly access for my whole team.
Contras:
Sometimes the software gets bogged down with users and runs very slow. The updates do take some getting used to as well.
Pro for Donor Management, Con for Event Management
Comentarios: While eTapestry has helped us make sense of a lot of data and history, it is very difficult to learn how to use and train new employees on.
Puntos a favor:
I like the data it stores about our donors and the various ways we are able to report on the information,
Contras:
I find the donor facing event platforms very dated and confusing.
Hard to use but has all the bells and whistles
Comentarios: We liked the software for a while but the more our business grew, the more eTapestry because a pain as the interface was very old and hard to use for people that aren't technology savvy.
Puntos a favor:
The software had a lot going for it because it had all the bells and whistles that you want, including ability to find out someones net worth, donations at other places, etc. The plus side about it was that you could easily put someone into the system and instantly send them a thank you email without more than a few clicks.
Contras:
It was very difficult to run reports as there were so many moving parts to get them to come together.
eTapestry for Donor Management
Puntos a favor:
eTapestry has a lot of great cloud based functionality for keeping track of your donor database, sending communications, running reports on interactions with donors, etc.
Contras:
It's pretty pricey for smaller not for profits.
eTapestry Customer Support
Comentarios: I was hired at Neighborhood Healthcare 3 weeks before its largest fundraiser of the year. I needed to learn eTapestry quickly to accurately update the database with event purchases and I needed my data entry to be fast. Customer support was my go-to, they answered questions over their chat module, emailed me white papers on best practices, and shared detailed instructions on how to be most efficient with our database.
Puntos a favor:
Customer service was fast, knowledgeable, and respectful. I never felt like I was asking a dumb question and they always had an answer.
