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NeonCRM was created to be the most powerful integrated CRM built specifically for associations. NeonCRM offers organizations of all sizes the same tools that the largest associations use to succeed.


Valoración media

407 reseñas
  • 4.5 / 5
    En general
  • 4 / 5
    Facilidad de uso
  • 4.5 / 5
    Atención al cliente
  • 4 / 5
    Características
  • 4.5 / 5
    Relación calidad-precio

Detalles del producto

  • Precio de partida
    $50/mes
  • Detalles de precios
    Unlimited users/seats at no additional cost.
  • Versión gratuita
    No
  • Prueba gratis
  • Implementación
    En la nube, SaaS, web
    Móvil: nativo de iOS
  • Formación
    En persona
    En directo en línea
    Seminarios web
    Documentación
  • Asistencia
    Horas laborables
    En línea

Datos del proveedor

  • Z2 Systems
  • http://www.neoncrm.com
  • Fundada en 2004

Información sobre este software

The trusted all-in-one Membership Platform for associations. NeonCRM offers our core CRM solution plus websites and powerful tools such as dashboards, automation and more. Easily integrate with trusted partners such QuickBooks, Constant Contact and MailChimp.

This fully integrated database lets staff and volunteers quickly engage with members via built-in email,edit and manage records and create growth campaigns. Webforms, event management and more all baked in for prices as low as $50/month.


Funciones de NeonCRM

  • Gestión de comités
  • Gestión de contactos
  • Gestión de donantes
  • Gestión de eventos
  • Gestión de la recaudación de fondos
  • Gestión de membresías
  • Gestión de subvenciones
  • Gestión de voluntariado
  • Integración de redes sociales
  • Marketing por correo electrónico
  • Donaciones en especie
  • Donaciones en línea
  • Donaciones equiparadas
  • Donaciones por móvil
  • Donaciones recurrentes
  • Gestión de campañas
  • Gestión de compromisos de donación
  • Gestión de donantes
  • Gestión de eventos
  • Gestión de regalos
  • Gestión de subvenciones
  • Gestión de voluntariado
  • Recibos y extractos
  • Seguimiento de donaciones
  • CRM
  • Donaciones por móvil
  • Donación recurrente
  • Gestión de antiguos alumnos
  • Gestión de campañas
  • Gestión de compromisos de donación
  • Gestión de donantes
  • Gestión de eventos
  • Gestión de la prospección
  • Gestión de membresías
  • Gestión de subastas
  • Gestión de subvenciones
  • Gestión de voluntariado
  • Gestión planificada de donaciones
  • Procesamiento de pagos
  • Seguimiento de contribuciones
  • Comunidades de miembros
  • Directorio de miembros
  • Gestión de capítulos
  • Gestión de comités
  • Gestión de cotizaciones
  • Gestión de elecciones
  • Gestión de eventos
  • Gestión de la recaudación de fondos
  • Gestión de membresías
  • Gestión de sitio web
  • Gestión financiera
  • Marketing por correo electrónico
  • Portal de miembros
  • Tablero de ofertas de empleo
  • Base de datos de miembros
  • Directorio de miembros
  • Gestión de aplicaciones
  • Gestión de comités
  • Gestión de cotizaciones
  • Gestión de eventos
  • Gestión de sitio web
  • Marketing por correo electrónico
  • Membresía en un club
  • Membresía en un gimnasio
  • Membresía en una asociación
  • Membresía sin ánimo de lucro
  • Portal de miembros
  • Procesamiento de pagos
  • Renovaciones automáticas
  • Tablero de ofertas de empleo

Las reseñas más útiles sobre NeonCRM

Great System to Grow With

  Traducir con Google
5/5
En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidad
5 / 5
Asistencia al cliente
5 / 5
Relación calidad-precio

Comentarios: I have actually used Neon CRM in two very different nonprofits. One was previously using eTapestry and we switched because of the greater flexibility offered by Neon. That organization received much of its funding from individuals and was focused on one main program. The second was a transportation think tank that had no previous CRM system and received much of its funding through memberships. In both cases, I have found the system to work well and meet the needs of two very different organizations.

Puntos a favor: The interface is easy to use, very similar to comparable CRM systems in terms of flexibility and customization, but built for fundraising. The customization, in particular, is easy to understand and flexible enough to work for a variety of applications in a variety of nonprofits. I like the automation features as well, such as with donation appreciation and membership renewal reminders.

Puntos en contra: The single log on functionality and link with Wordpress needs to be further developed, I think. Sometimes the integrations with other systems, like MailChimp, are not as robust as I would like.

Vendor Response

by Neon Team on 1/12/2017

Hi Karen,

Thank you for your review. We always love hearing how NeonCRM's versatility can help vastly different nonprofits!

We are also glad to hear you are using the Wordpress single sign on plugin. We appreciate your feedback. We will be making improvements and enhancements to it regularly.

Over the next year you can expect deeper enhancements to our existing integrations and many more great new integration offerings to come. For example, last month we announced we are officially part of Zapier’s beta testing program. Zapier is essentially a system that connects systems, so this really opens up opportunities to connect Neon with many other platforms. Our blog post about it is below:

https://www.neoncrm.com/zapier-streamline-nonprofits-operations/

Feel free to contact us if you have additional questions about it!

-Your Neon Team

Appears to have good functionality but the proof is in the details.

  Traducir con Google
3/5
En general
3 / 5
Facilidad de uso
2 / 5
Características y funcionalidad
4 / 5
Asistencia al cliente
3 / 5
Relación calidad-precio

Comentarios: We chose this software because it appeared to be able to do everything we needed it to. However, when getting into it more fully we consistently run into obstacles.

Puntos a favor: Good database function, automated emails, customized reporting.

Puntos en contra: We utilize the event module extensively and find that the functionality is difficult. The WYSIWYG feature to build an event page is difficult, you can't build sub pages for an event, no ability to have event add-on items (register for the event and buy a shirt, etc). I've had to add them into the store function and then make all events appear in the store function so that the add-on items would appear in the shopping cart with the registration - but there is no ability to customize a store item (i.e. personalization). The registration function is very confusing to our constituents in that you have to provide all information for the registrant before making the registration/ticket selection. Then the only place to put the add-on/store items is in the event registration summary page. The social fundraising functions are not terribly user friendly and intuitive. When you want to do registration discounts you can either take $ off or % off of the entire order - not off each registration when more than 1 person is registered. When I have asked about these features it has been suggested that we use Eventbright for events. We left event bright when we purchased NEON because we could save the costs with the integrated functions in NEON. Eventbright doesn't do social fundraising so this looked like a better option. And finally - duplicate accounts are a problem - especially because pricing is based upon the number of accounts. Merging/deleting accounts is a time consuming process. And, you cannot simply two accounts that should be merged (because you know they should be) unless the system identifies them based upon duplicate name, email, etc. For example - if a person registered using her home email and address for one event and then the next time she registered as that person's name using her work email the system won't recognize them as potential duplicates - and you can't manually select them to merge. The login feature we thought was good but unless you have memberships it isn't great - folks just don't log back in the next time the visit the site - they just create a new account.

Vendor Response

by N/A on 7/12/2016

Hi Shauna,

We’re sorry to hear about the difficulties you have experienced with functionality. We appreciate your feedback and take into account customer suggestions when considering product developments.

We will be reaching out directly to further discuss your duplicate management pains and to better understand your event registration items. There are deeper duplicate scans that can be useful, and we of course want to hear from you about how the event registration process might be simplified. In the last month, we've come out with an enhanced template feature for social fundraising for more customization and usability--we will also send you info on this.

Again, thank you for your valuable comments and please know we are always striving to improve the system and its functionality to better serve nonprofits. It's feedback like yours that helps us to plan for our monthly product releases. We appreciate having Star Legacy Foundation as part of the Neon community. We truly understand the importance of your mission and want to ensure NeonCRM can be effective in furthering stillbirth awareness.

Our Account Management team will be in touch, but please know you can contact them if you have future questions or concerns.

-Your NeonCRM Team