Por Mandon Software

4.5 / 5 5 reseñas

¿Quién utiliza este software?

Insurance Brokers, Agencies, MGAs and Lloyds Coverholders

Valoración media

5 reseñas
  • En general 4.5 / 5
  • Facilidad de uso 4 / 5
  • Atención al cliente 4.5 / 5
  • Funciones 4.5 / 5
  • Relación calidad-precio 4.5 / 5

Detalles del producto

  • Versión gratuita No
  • Prueba gratis
  • Implementación En la nube, SaaS, web
    Instalado: Windows
    Móvil: nativo de iOS
    Móvil: nativo de Android
  • Formación En persona
    En directo en línea
    Seminarios web
  • Asistencia Horas laborables

Datos del proveedor

  • Mandon Software
  • Fundada en 1999

Sobre mPACS

Mandon Software is a UK Based Company founded in 1999.
Our software mPACS offers a complete solution for managing your database of quotations, policies and claims. Includes rating, documentation, workflow, diary and auditing. On-premises or in the cloud solutions available. Our open API makes it simple to integrate with third parties making tasks more efficient, less open to human error and giving the end customer a more seamless experience.

Funciones de mPACS

  • Broker/Portal de corredores
  • Carga del operador
  • Clasificación de seguros comparada
  • Clasificación de varias líneas
  • Líneas comerciales
  • Para seguros a particulares
  • Para seguros de vida
  • Para seguros multirriesgo
  • Para seguros sanitarios y médicos
  • Portal de clientes
  • Varios estados
  • Clasificación de seguros
  • Gestión de comisiones
  • Gestión de contactos
  • Gestión de documentos
  • Gestión de políticas
  • Gestión de presupuestos
  • Gestión de reclamaciones
  • Administración de reaseguros
  • Emisión de políticas
  • Generación de políticas
  • Gestión de la suscripción
  • Gestión de renovaciones
  • Motor de valoración
  • Presupuestos y estimaciones
  • Procesamiento de políticas
  • Seguimiento de cancelaciones
  • Seguimiento de reclamaciones
  • Seguimiento de reintegraciones

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Las reseñas más útiles de mPACS

Relief. mPACS will help us be more efficient and turn over so much more business - thank you Mandon!

Traducir con Google Revisado el 22/11/2017
Sum sze T.
PR Account Executive
Seguros, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña 
En general
4 / 5
Facilidad de uso
5 / 5
Características y funcionalidad
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Puntos a favor: As an SME transitioning from a traditional to a more digitised workflow, there are many specific needs and obstacles we have that could not be solved by using off-the-shelf insurance software.
customer service agent amazing knowledge of the insurance industry means explaining our needs has been very easy, and definitely a rare find. He and the rest of the team are great at finding solutions to our operational problems, as well as given us a huge amount of flexibility regarding the software's features and functions.
We like that the system allows a great degree of control and allows us to configure our own settings as and when they change. Likewise, we know we are in safe hands so if there is ever anything we don't understand or need help with, Mandon are always very quick to respond and always available by phone or email.
the customer service agent design philosophy is particularly strong in terms of eliminating human error, which is one of the greatest flaws with a non-digitised workflow and we really appreciate all the little checkpoints he has embedded into the structure of the system.
mPACS' reporting functions are also extremely useful and flexible. It has already helped us collect much more information on how our business is doing.

Contras: There are sometimes some minor usability hitches, for example some of the default field and button labels can be unintuitively titled, the user journey could be smoother when navigating some specific tasks.
However I would say that Mandon are always very quick to help us resolve these issues as soon as we bring it to their attention.

Superb Customer Support and a good piece of software

Traducir con Google Revisado el 10/10/2016
David L.
Seguros, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña 
En general
4 / 5
Facilidad de uso
4 / 5
Características y funcionalidad
5 / 5
Asistencia técnica
4 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: We were impressed with the both the professionalism of the team at Mandon and the compatibility of their software. The modern interface was an added bonus. It was very clear from the outset that Mandon were prepared to prioritise us a company, offering a great professional customer support team, this was actually a key reason why we weren't keen to sign up with a multi-national company. This software has allowed us to streamline our customer application operation which in turn has enabled us to cut back on the number of hours we had devoted to that part of the business. Not only that but crucially, I am convinced it will help us grow the business

Puntos a favor: The ease of use, and the customer support offered by the Mandon team

Contras: As with any change in software there are going to be learning curves, but with the help of the customer support team, these were addressed quickly and effectively

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