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Windward System Five

Windward System Five

¿Qué es Windward System Five?

Windward System Five on Cloud es un sistema de gestión empresarial completo para empresas que venden, brindan servicios o alquilan inventario. El software incluye una funcionalidad básica del punto de venta, CRM, inventario y contabilidad; funciona en tiempo real, totalmente integrado. El conjunto de características y la flexibilidad de la plataforma permite a un conjunto diverso de mercados verticales como Bienes domésticos, OPE, Alquiler y Centros de jardinería prosperar con el uso diario de System5 on Cloud, ya sea una tienda con una sola ubicación o una cadena nacional.

¿Quién usa Windward System Five?

La solución ayuda a las empresas mayoristas/minoristas de tamaño pequeño a mediano a obtener el control de su negocio. Windward System Five es rápido y fácil de usar. La solución está dirigida a empresas que venden, brindan servicios o alquilan inventario.

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3.8 (188)
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Opinones de Windward System Five

Evaluación media

En general
3.8
Facilidad de uso
3.7
Atención al cliente
3.8
Funcionalidades
3.8
Relación calidad-precio
3.6

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Encontrar opiniones por puntuación

5
36%
4
36%
3
11%
2
8%
1
10%
Scott
Scott
Director of Operations en EE. UU.
Usuario de Linkedin verificado
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

A powerful POS with unlimited flexibility, reliable stability, and great support staff.

5.0 hace 6 años

Comentarios: Saved our company time and money in the ling run. Being able to customize the look, feel, and functions of the application let us implement EXACTLY what our company needed. We evaluated MANY other products before choosing Windward, and nothing comes close. It was one of the better decisions made in our organization, and is a big personal red-feather in my hat.

Puntos a favor:

- Extremely customizable. Allows you to customize anything from report, to custom price-labels, to customized POS screen (even changing the size/color/look of virtually every button). If you are a little more adventurous, you can even write code that allows you make your own functions. - Easy to learn. For as advanced as this is, most people can pick up on the majority what thy need in a day. For those who want to do more, their is a complete 'Windward Academy' that you can watch videos and read comprehensive guides. - LOTS of support. If I ever have a question, there are about ten people I can call. Of-course, they have 24/7 technical support, but virtually anyone in the company is eager and willing to help. I can call my account manager, or any number of others I have talked to throughout the installation process. Even the lovely receptionist is awesome has walked me through issues on more than one occasion. - Philippines support. You might think this would be under the "Cons" section; but it isn't. The Philippines support is not outsourced like other companies, but they are actual employees working in a Windward office in Cebu. They all speak great English, are EXTREMELY knowledgeable about the product, and aim to please. No matter how frantic I am when I call, they never get upset and are always positive. And they are not going to give up until it's fixed. - You typically don't find this level of customer service in Western support groups.

Contras:

- Price tag will be your biggest hurdle. And some features will cost you extra. Having to pay extra to have the software integrate with our merchant account is probably the biggest complaint I have with the company. But even this is vastly outweighed by the Pros. If you want the best, it probably isn't going to be the cheapest. - There are occasional errors that pop up and random issues. But 90% of these are self-resolving (very intuitive software). For the other 10%, support is right there to remote in and stay with you until it's resolve.

Nava
Owner en EE. UU.
Materiales de construcción, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Great system management

5.0 el año pasado

Comentarios: When we first took over this long-time local business, previous owners did most reports or tracking by hand (ie hand-written invoices entered into QB and hand-written price books) WWS5 helps us keep track of items in inventory, current prices and mark-ups for inventory, general price increases from vendors, EOD reports and sales, and AR accounts much more easily. We do not currently use the accounting portion, but hope to move over to the accounting option with the new data set.

Puntos a favor:

We currently use Windward for our POS and AR needs. This helps keep us on track for monthly billing to AR clients and keeps up with the daily till. We do very much like the additional features such as inventory management, price checks/updates, but have trouble at time keeping it current due to staffing issues. With more staff, this system would be absolutely amazing.

Contras:

When we first installed Windward, there were issues with understanding the larger picture during set-up. Understanding more about the system prior to set up would have helped. We are currently setting up a new database now that we understand more about the full operation of WWS5.

Anatoly
owner en Canadá
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Stay Away, poor Company and Poor program full of glitches

2.0 hace 4 semanas Nuevo

Comentarios: spent alot of resources and time to get their web module to sell online and they discontinued it the next year just as inventory came online

Puntos a favor:

Windward is just there for your monthly fees, not to support you

Contras:

glitches in the system for inventory control, does not count correctly stock constantly out

Respuesta de Windward Software

hace 3 semanas

Hi Anatoly, We're sorry about your experience, but we're having trouble getting ahold of you to to resolve your concerns. Please reach out at sales@windwardsoftware.com so that we can discuss.

Derek
Manager en Canadá
Comercio minorista, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Windward Review

4.0 el año pasado

Comentarios: Mostly positive when it comes to day to day interaction. Any negatives are more nit-picking issues.

Puntos a favor:

Required Orders system and ability to interact with the invoice easily throughout.

Contras:

Lack of multiple kits. Purchase orders with SO items become buggy with large quantities. If a user moves too quickly in the system, it can break.

Tami
Systems Support en EE. UU.
Servicios e instalaciones recreativas, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Tami McQuown

4.0 el año pasado

Comentarios: Its been a great experience!

Puntos a favor:

Ease of use, technical support answers all questions

Contras:

Credit card transactions did not go well at first