Windward System Five

¿Quién usa Windward System Five?

La solución ayuda a las empresas mayoristas/minoristas de tamaño pequeño a mediano a obtener el control de su negocio. Windward System Five es rápido y fácil de usar. La solución está dirigida a empresas que venden, brindan servicios o alquilan inventario.

¿Qué es Windward System Five?

Windward System Five on Cloud es un sistema de gestión empresarial completo para empresas que venden, brindan servicios o alquilan inventario. El software incluye una funcionalidad básica del punto de venta, CRM, inventario y contabilidad; funciona en tiempo real, totalmente integrado. El conjunto de características y la flexibilidad de la plataforma permite a un conjunto diverso de mercados verticales como Bienes domésticos, OPE, Alquiler y Centros de jardinería prosperar con el uso diario de System5 on Cloud, ya sea una tienda con una sola ubicación o una cadena nacional.

Información sobre Windward System Five

Windward Software

http://www.windwardsoftware.com

Fundada en 1984

SImple, clean interface.
Front counter flexibility
Know your inventory
BI Reporting
Vídeo de Windward System Five
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SImple, clean interface.-thumb
Front counter flexibility-thumb
Know your inventory-thumb
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Resumen de precios de Windward System Five

Windward System Five no tiene versión gratuita, pero ofrece una prueba gratis. La versión de pago de Windward System Five está disponible a partir de USD 129.00/mes.


Precio inicial

USD 129.00/mes

Versión gratuita

No

Prueba gratis

Windward System Five: implementación y asistencia

Asistencia

  • E-mail/Help Desk
  • Preguntas frecuentes/foro
  • Base de conocimientos
  • Asistencia telefónica
  • 24/7 (asistencia directa)
  • Chat

Implementación

  • Cloud, SaaS, Web
  • Windows (desktop)
  • Windows (local)
  • Linux (local)
  • Android (móvil)

Formación

  • En persona
  • En vivo en línea
  • Seminarios web
  • Documentación
  • Vídeos

Funciones de Windward System Five

  • API
  • Alertas y notificaciones
  • Almacenamiento de documentos
  • Base de datos de clientes
  • Búsqueda/filtro
  • Creación de informes y estadísticas
  • Creación de informes/análisis
  • Códigos de barras/RFID
  • Facturación
  • Firma electrónica
  • Gestión de calendarios
  • Gestión de clientes
  • Gestión de contratos o licencias
  • Gestión de descuentos
  • Gestión de documentos
  • Gestión de expediciones
  • Gestión de facturas
  • Gestión de inspecciones
  • Gestión de inventario de minoristas
  • Gestión de inventarios
  • Gestión de la disponibilidad
  • Gestión de pedidos
  • Gestión de pedidos de trabajo
  • Gestión de recursos
  • Gestión de reservas
  • Gestión de reservas
  • Gestión de órdenes de compra
  • Gestión del mantenimiento
  • Indicador de disponibilidad
  • Informe de uso
  • Integraciones de terceros
  • Integración contable
  • Integración de QuickBooks
  • Lectura de código de barras/tickets
  • Mantenimiento de equipos
  • Pagos electrónicos
  • Panel de actividades
  • Plantillas de correo electrónico
  • Presupuestos y estimaciones
  • Previsión
  • Procesamiento de facturas
  • Procesamiento de tarjetas de crédito
  • Programación del mantenimiento
  • Reconocimiento de códigos de barras
  • Seguimiento de actividades
  • Seguimiento de activos
  • Seguimiento de equipos
  • Seguimiento de inventario
  • Seguimiento de pedidos
  • Varias ubicaciones

Lista completa de Software de alquiler de equipos

  • API
  • Acceso sin conexión
  • Actualizaciones en tiempo real
  • Análisis de evolución de ventas
  • Análisis en tiempo real
  • Base de datos de clientes
  • CRM
  • Creación de informes en tiempo real
  • Creación de informes y estadísticas
  • Creación de informes/análisis
  • Datos en tiempo real
  • Gestión de almacén
  • Gestión de comercio electrónico
  • Gestión de comisiones
  • Gestión de descuentos
  • Gestión de empleados
  • Gestión de envíos
  • Gestión de ingresos
  • Gestión de inventario de minoristas
  • Gestión de inventarios
  • Gestión de mercancías
  • Gestión de pedidos
  • Gestión de promociones
  • Gestión de recibos
  • Gestión de stock
  • Gestión de tarjetas de regalo
  • Gestión de órdenes de compra
  • Historial de cliente
  • Informes de ventas
  • Informes personalizables
  • Integraciones de terceros
  • Integración contable
  • Lectura de código de barras/tickets
  • Marketing por correo electrónico
  • Optimización de inventario
  • Pagos electrónicos
  • Panel de actividades
  • Para comercio detallista
  • Pedido por correo
  • Pedidos de ventas
  • Previsión
  • Procesamiento de tarjetas de crédito
  • Programa de fidelización
  • Punto de venta (POS)
  • Reposición de inventario
  • Seguimiento de inventario
  • Sincronización de datos
  • Supervisión en tiempo real
  • Varias divisas
  • Varias ubicaciones

Lista completa de Software de gestión para el comercio minorista

  • API
  • Actualizaciones en tiempo real
  • Análisis de evolución de ventas
  • Base de datos de clientes
  • Catálogo de productos
  • Creación de informes en tiempo real
  • Creación de informes y estadísticas
  • Datos en tiempo real
  • Facturación
  • Firma electrónica
  • Gestión de comercio electrónico
  • Gestión de comercios minoristas
  • Gestión de comisiones
  • Gestión de descuentos
  • Gestión de empleados
  • Gestión de impuestos de ventas
  • Gestión de ingresos
  • Gestión de inventario de minoristas
  • Gestión de inventarios
  • Gestión de pedidos
  • Gestión de precios
  • Gestión de promociones
  • Gestión de recibos
  • Gestión de stock
  • Gestión de tarjetas de regalo
  • Gestión de tesorería
  • Gestión de órdenes de compra
  • Gestión del precio y de márgenes
  • Historial de cliente
  • Historial de transacciones
  • Importación y exportación de datos
  • Informes de ventas
  • Informes personalizables
  • Integraciones de terceros
  • Integración contable
  • Lectura de código de barras/tickets
  • Marketing por correo electrónico
  • Pagos electrónicos
  • Panel de actividades
  • Pantalla táctil
  • Procesamiento de tarjetas de crédito
  • Programa de fidelización
  • Punto de venta (POS)
  • Reconocimiento de códigos de barras
  • Reposición de inventario
  • Seguimiento de ingresos
  • Seguimiento de inventario
  • Sincronización de datos
  • Varias divisas
  • Varias ubicaciones

Lista completa de Software de punto de venta para minoristas

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Opiniones de Windward System Five

Todas las opiniones

Calificación general

3.8/5

Evaluación media

Facilidad de uso 3.6
Atención al cliente 3.7
Funcionalidades 3.8
Relación calidad-precio 3.6

Evaluar software

Comparte tus experiencias con otros compradores de software.

¡Escribe una reseña!
Scott W.
Director of Operations
Ha utilizado el software durante: 6-12 meses
  • Calificación global
    5 /5
  • Facilidad de uso
    4 /5
  • Características y funcionalidades
    5 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    4 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 26/10/2017

"A powerful POS with unlimited flexibility, reliable stability, and great support staff."

Comentarios: Saved our company time and money in the ling run. Being able to customize the look, feel, and functions of the application let us implement EXACTLY what our company needed. We evaluated MANY other products before choosing Windward, and nothing comes close. It was one of the better decisions made in our organization, and is a big personal red-feather in my hat.

Puntos a favor: - Extremely customizable. Allows you to customize anything from report, to custom price-labels, to customized POS screen (even changing the size/color/look of virtually every button). If you are a little more adventurous, you can even write code that allows you make your own functions. - Easy to learn. For as advanced as this is, most people can pick up on the majority what thy need in a day. For those who want to do more, their is a complete 'Windward Academy' that you can watch videos and read comprehensive guides. - LOTS of support. If I ever have a question, there are about ten people I can call. Of-course, they have 24/7 technical support, but virtually anyone in the company is eager and willing to help. I can call my account manager, or any number of others I have talked to throughout the installation process. Even the lovely receptionist is awesome has walked me through issues on more than one occasion. - Philippines support. You might think this would be under the "Cons" section; but it isn't. The Philippines support is not outsourced like other companies, but they are actual employees working in a Windward office in Cebu. They all speak great English, are EXTREMELY knowledgeable about the product, and aim to please. No matter how frantic I am when I call, they never get upset and are always positive. And they are not going to give up until it's fixed. - You typically don't find this level of customer service in Western support groups.

Contras: - Price tag will be your biggest hurdle. And some features will cost you extra. Having to pay extra to have the software integrate with our merchant account is probably the biggest complaint I have with the company. But even this is vastly outweighed by the Pros. If you want the best, it probably isn't going to be the cheapest. - There are occasional errors that pop up and random issues. But 90% of these are self-resolving (very intuitive software). For the other 10%, support is right there to remote in and stay with you until it's resolve.

  • Fuente de la reseña 
  • Publicado el 26/10/2017
Todd Y.
manager/it
Comercio minorista, 11-50 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    5 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    4 /5
  • Asistencia técnica
    4 /5
  • Relación calidad-precio
    4 /5
  • Probabilidad de recomendación
    8/10
  • Fuente de la reseña 
  • Publicado el 10/2/2021

"Windward and You. The tutorial."

Comentarios: We have solved issues with double ordering Special Orders, have streamlined Purchase Orders, Receiving, Price Changes, Showroom tag printing.
I am able to compile reports simply, where it use to take days.
Taking inventory is so much faster using data collectors and being able to import the files.

Puntos a favor: Our old system was very outdated and Windward has made it so much simpler and quicker to get our monthly/quarterly reports. Integration between order taking and purchasing has helped speed up the ordering process & stop mistakes being made. Love the virtual warehouse option.

Contras: What i feel is missing is:
1. Freeform 1 & 2 can be data loaded in. Freeform 1 can be on a report, but Freeform 2 can not.
2. Sales/Upsell warnings can be on a report, but not data loaded.
3. Purchase warnings can be data loaded, but not put on a report.
(Invoice Warnings can be data loaded & put on a report)
4. There is no where to search "Non-Stock Special Orders" by number or supplier in history.
5. A report that can show me all items sold per book month with the following parameters.
sales clerk name, Invoice #, Date of sale, Customer name, Qty, Item #, Price ea., & Price total.
A report that will pull ALL items. (stock, Non-stock).
Currently i have to use 2 different reports, export to excel, and then combine them to create the report i need to send to suppliers for their sales incentives (spiffs). Granted this is alot better than the old computer system, but still takes longer than it should.
side note: i have seen and experienced so far that if someone requests an addition, that the programs will do ONLY what was asked for. Example: you were asked to increase item #'s and part #'s to 50 characters. That was done, but they didnt change non-stock special orders where you have to manually type in the characters. When i caught this problem and brought it up to tech and the programers, the response was " they didnt ask for that to be done" and "it is what it is". Same with items i listed. can data load, but not put on reports.

Respuesta de proveedores

por Windward Software el 3/4/2021

Hi Todd,

Thanks for taking the time to write this! Other lighting showrooms that may be considering Windward will find this helpful.

As for your reporting concerns, we may be able to help through a project plan from the professional services catalog which would be a great place to start to explore existing functionality. https://www.windwardsoftware.com/resources/professional-services.html

There is also the option to do some custom programming if you have requirements that cannot be handled by the current reporting tools.

We are looking forward to many more years of service to Grand Rapids Lighting.

Thanks again Todd!

  • Fuente de la reseña 
  • Publicado el 10/2/2021
Bilal K.
General Manager
Muebles, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    4 /5
  • Facilidad de uso
    3 /5
  • Características y funcionalidades
    4 /5
  • Asistencia técnica
    4 /5
  • Relación calidad-precio
    4 /5
  • Probabilidad de recomendación
    9/10
  • Fuente de la reseña 
  • Publicado el 1/3/2021

"Windward Software System"

Puntos a favor: Nationwide Furniture Mattress Outlet looks forward to continuing and growing our partnership with Windward Software. Windward Software's system allows us to stay on track and be able to organize vital information. We rely on Windward Software to perform every day so we can deliver the best customer experience possible

Contras: The time it takes to load certain functions is excessive sometimes.

Respuesta de proveedores

por Windward Software el 2/4/2021

Hi Bill,
Thank you for taking the time to write a review! It truly helps other business owners like yourself make a decision that will help their operation grow much like yours has.
As for your speed comment, there have been some improvements within some of the reporting tools. If you haven't already done so, try upgrading to the newest version and if that doesn't resolve your issue, please place a ticket in your support portal at support.windwardsoftware.com.
Thanks again Bill!

  • Fuente de la reseña 
  • Publicado el 1/3/2021
Michelle H.
Office Manager
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    3 /5
  • Facilidad de uso
    4 /5
  • Características y funcionalidades
    3 /5
  • Asistencia técnica
    4 /5
  • Relación calidad-precio
    3 /5
  • Probabilidad de recomendación
    7/10
  • Fuente de la reseña 
  • Publicado el 31/10/2017

"Would like to set up the system again knowing so much more now than was first told."

Puntos a favor: Windward is easy to navigate and manipulate. Inventory items are easy to add and change. Like the way the payroll system integrates with Windward so no need to journal . Love the support I have received when requiring assistance from the team in the Philippines . They are prompt in getting back to you and try to assist at all times.

Contras: When trying to customise the system to suit our requirements alot of manual hours are required to change simple things like updating prices and modifications. When we needed to collect information from the system we required a special programme be written to fulfil government requirements. This additional reporting is cumbersome to produce.
There is also alot of double entry when making a payment and then having to do a journal entry to reflect the same. A journal entry should be automatic.
Would like the ability to make ledger numbers inactive
Although we have a very confusing payroll and tax system, we experienced many issues with setting up the payroll system with this year being the first year we have successfully produced a payroll summary. Even then it required alot of double/triple checking to ensure the information was correct. Adding a new employee is once again difficult and time consuming. It would be great to be able to copy an existing one.

Respuesta de proveedores

por Windward Software el 3/11/2017

Thank you, Michelle, for taking the time to provide a review of your experience with Windward System Five. It's nice to hear that you are pleased with the support you have received from our Client Services team.

In terms of your concerns, we're confident that there are means to make some of the processes you mention more efficient. At your convenience, please contact your Account Manager at +1 (800) 663-5750 and ask to be registered for The Windward Learning Academy. This is a user-friendly yet comprehensive online source of System Five tutorials, which provide step-by-step solutions for all product features and nearly all possible scenarios.

Windward Software is continuously evolving and enhancing Windward System Five, and, in developing each product release, we examine client feedback to ensure that we are delivering a solution that meets and exceeds needed functionality.

  • Fuente de la reseña 
  • Publicado el 31/10/2017
Ed W.
Partner
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    5 /5
  • Facilidad de uso
    4 /5
  • Características y funcionalidades
    5 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    4 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 26/1/2021

"Using Windward in a Small Shop"

Puntos a favor: Windward offers a comprehensive set of features, more than we will ever use. What drove us to purchase Windward is that its POS features are fully and seamlessly integrated into its accounting software. That means that both our POS and accounting data is up to date and current at all times. No integration with other software is required. Windward does it all. Another thing I like about Windward is the quality of Windward's support. Windward not only sets the system up for you and makes sure that all you point of sale devices work (barcode scanners, printers, etc), but if you are a cloud customer or have a maintenance contract, Windward will also remote in to your machines and fix any issues you may have. In addition, they have an on-line learning academy with training videos, documents, etc. that help you continue to learn the functionality of the system. They also offer live sessions on specific issues like maintaining inventory, year-end procedures, etc. We needed a lot of hand holding when we first started--I had no previous experience with POS software--and Windward successfully guided even a slow learner like me!

Contras: Windward is continually upgrading its software to provide additional functionality or to streamline its processes. We recently moved to the cloud version of Windward, and that has reduced some administrative overhead for us--no need for backups, no need to install updates, and greater data security. So overall, it's a plus. But there is one feature I miss in the cloud version. When our software was installed on site, we were able to print barcode labels directly from Windward to our barcode printer, a Zebra ZT510. That feature no longer works for us in the cloud, and I'm told that the reason why is that the cloud version of Windward does not currently support our particular printer. I'm still looking for a better answer from Windward. But what that loss of functionality means for me is that I must now create a separate barcode database in Excel, link that database to Zebra's barcode software, and print my barcode labels through it. So you should pay close attention to the particular peripheral hardware that Windward supports.

  • Fuente de la reseña 
  • Publicado el 26/1/2021