Buildium

ONE OF THE BEST PM SOFTWARES OUT THERE! Easily 4.7 out of 5 ⭐

Comentarios: Overall, I would say since day 1 of using Buildium I was easily able to navigate through it and udnerstand where everything was. I would say this has been one of the most user friendly tools I have worked with, so if you're looking for a user friendly platform this is it! There's also a ton of features and a lot of ways for one PM company to use this collaboratively which only adds points to it. I've had a really good experience with Buildium, with their support and I can comfortably say I would reccomend them :)

Puntos a favor:

I mainly work with application processing and screening, as well as applicant/prospect communication. I've experienced other softwares where it's super difficult to track stages or completion of certain "checkpoints" but with Buildium it's super easy! You can customize checlists on the application to easily keep track of what needs to be done and also so your team can easily view the current status. Another great bonus point is the screenings are very thorough and are ready within minutes of requesting them and overall the platform is super user firnedly, all information has a place and I find it really easy to operate.

Contras:

Overall I really don't have any major issues with the platform, my only one is the security measure it has in place sometimes while running payments with the same payment method. If it happens to be that 2 applicants submitted a payment with the same card, it requires a small buffer time between each application payment being processed. It's not really a big deal but I'm big on having my "flow-state" so it just kills my vibe sometimes a litte bit, but outside of that I believe strongly that Buildium is a tool that is constantly maintained and updated and there's no major flows to its functionality!

Great experience

Comentarios: It’s been great! It is very easy to keep track of the rent being paid and the owners balance.

Puntos a favor:

The ability to transfer funds to the owners

Contras:

Navigating between owners/properties/tenants

Looking for a new program

Comentarios: It’s started out fine but slowly have declined.

Puntos a favor:

Posting rent payments to the ledger as well as the applications.

Contras:

If you are on the essential plan, you can not call them to ask questions but they can only email you back . I called to ask a question because no one responded to my email and the customer service said she could not talk to me because I was on the essential plan but she would email me. Also, they increase prices quite often. We are going to look for other programs to help with our properties.

Broker/Owner/Property Manager

Comentarios: AWefuL I hate it. It's complicated and they refused to give me my money back or even contact me to resolve anything.

Amazing Software

Comentarios: From the beginning everyone was very supportive and attentive.

Puntos a favor:

I love that everything I need is in the same system. The dashboard is great at giving a glance of the new overall tasks from delinquencies to tasks. However, my favorite thing about Buildium is that there are live people I can speak with if I have a question!

Contras:

There is nothing I don’t like about Buildium.

Great program to keep track of information

Comentarios: It has so far been a good experience. Struggling a little but the Buildium support is great

Puntos a favor:

I like being able to enter all the information in one spot

Contras:

It’s a little confusing, more training would be nice

Happy Buildium User

Comentarios: I think Buildium is a good platform with strong support for the subscriber. They continue to improve the platform and they are open to subscriber request.

Puntos a favor:

The support staff has always been exceptionally helpful. I am pretty stupid about some accounting procedures and they walked me step-by-step through my problems. They went beyond what anyone should expect and was always patient and pleasant. I liked their shortcuts that were available for often used entry.

Contras:

I really had few if any complaints. Weaknesses were on my part and not Buildium.

Buildium User Since 2018

Comentarios: I have been using Buildium for quite a few years now and it's been amazing! I used to use Rent Manager and compared to that, Buildium is so much easier.

Puntos a favor:

It's very straightforward and pretty easy to use - just click the "green button" and it pretty much leads the way; but when you find yourself in a jam, the customer service can solve just about any issue you are having and they are happy to do so! This is key to success, it's old school customer service with a real live person!

Contras:

I would like more customized reports, and the hold music needs to go!

I really enjoy using buildium

Comentarios: I think buildium is a great program and easy to use

Puntos a favor:

The agents are always available when I call and are very patient in helping me walk through how to perform different task that are new to me. I also like Buildium's help and support give step by step instructions and also shows visuals.

Contras:

Sometimes they update or change the look of the site without notice which sometimes can be confusing but like I said i can always call for advice.

Buildium Experience

Comentarios: I have had a great experience with Buildium. I have been using it for almost 4 years, and it has made my work easier to handle.

Puntos a favor:

I enjoy how I can access Buildium via my computer, iPad, cell phone, however I need to do so to get my work done. I also enjoy how we can now autofill the work order from the task.

Contras:

I do not like how often I need to refresh the program to see what I need.

A happy 10 year Buildium user

Comentarios: Excellent experience and I am totally happy with it.

Puntos a favor:

Buildium continues to innovate and improve their property management software and have not raised fees much from when I started over 10 years ago. I originally began its use because Buildium was one of the few that was web-based and fit all of the criteria that I was looking for. I can access it from my smartphone, tablet, or laptop anywhere that I have internet access.

Contras:

Nothing, Buildium satisfies all of my needs

Cost Efficient PM Software

Comentarios: I really like Buildium and the ease it offers. I've used 3 other softwares and Buildium is as good or better.

Puntos a favor:

The reporting and accounting is very good in comparison to other softwares.

Contras:

You have to click through several links to get to places when it could be compartmentalized better. Example - Click property, click unit, click lease, click tenant. This could be cut in half.

The Best Property Management Platform

Comentarios: Overall, Buildium is not just a property management platform; it's a complete solution that has simplified my work. If you're in the property management field and want a platform that is easy to set up, maintain, and offers robust features for accounting, leasing, and expenses, look no further than Buildium. It has truly become an invaluable asset to my business.

Puntos a favor:

Easy to set up, helps to keep track of finances, properties, owners, tenants, basically I can do all in one program no need to use any other.

Contras:

I can't schedule EFT payment for my customers. I can't add more charges when using Applicants other than application fee I can't modify statements

Support as you Grow!

Comentarios: I would recommend buildium to anyone looking for property management software. Their support staff and their continual improvements are worth it, and the value for the software is fantastic.

Puntos a favor:

The support team can answer EVERY question and are so easy to use. I don’t hesitate to call even for minor items.

Contras:

The financial reporting and owner portal financials are a little lacking.

YF Solutions, LLC’s Buildium Assessment

Comentarios: Nothing but positive things to say about the experience. I have been involved with other similar systems and Buildium is much more user friendly.

Puntos a favor:

Having access to the data base provides our company with tracking options on many levels as well as a 24/7 information resource!

Contras:

From a contractors perspective, it would be extremely helpful to have a full understanding of what are capabilities are inside the system with the access we have been granted.

Buyer beware

Comentarios: Poor. It’s very difficult to get the support you need

Puntos a favor:

I can’t think of any. I don’t feel it is intuitive

Contras:

It does a poor job with important export of information. Also, there’s bugs in the software that have not been addressed and continue to be ignored by management.

Buildium : efficient property management tool

Comentarios: A mix experience, I like the automated collection of rentals and lease management. I like the set of integrated features it has. Overall a robust and earthy application

Puntos a favor:

I like the package of features Buildium has inclusive of property management, including efficient tracking of lease, automated rent collection streamlined maintenance management, etc

Contras:

Pricing is higher for for smaller property managers

Easy to use

Comentarios: I would say the experience has been positive and has accomplished what we need. We're a small company so hopefully as we grow this can still meet our needs.

Puntos a favor:

The tenant portal works great to track and update their ledger. Most of your tenants will use the portal to pay which makes it easy to identify which tenants are behind.

Contras:

ePay is too slow to process payments. In some instances tenant payments show up in the bank account within a couple days but other times it has taken up to 10 days which is too long in my opinion. The penalties for late fees cannot be separately set up for each tenant which makes the process manual each month for leases that don't follow your standard penalty rate. The 1099 reporting is also very limited.

Great Management software, but Costly

Comentarios: Overall, other than cost, I liked the functionality of Buildium

Puntos a favor:

Very Well Organized and can navigate to view properies by address or by each landlord easily. Can see current rent due and get notifications when leases are close to expire so you can renew them in time

Contras:

The price. Monthly cost is almost $200/M.

Critical to building your business with eases.

Comentarios: Love it! Would not want to run my business with out it.

Puntos a favor:

I can expand and contract with ease using Buildium.

Contras:

Some of the accounting buckets can be frustrating at times yet customer service is top notch.

What a great product!

Comentarios: Buildium on the computer never disappointed! It made managing close to 400 properties easy for our team. It kept everything well organized and made everything from accounting to repairs much easier.

Puntos a favor:

That it seamlessly allowed me to integrate leases, accounting, properties, and repairs in one place!

Contras:

The app that came with Buildium left some to be desired but did it's job well enough. If the app had more features it would definitely be an upgrade.

Buildium will Build Your Business

Comentarios: Fabulous! continual improvement towards excellence. Love the collaborators option recently added to tasks, as well as online bill approval

Puntos a favor:

accounting is great - excellent reporting capabilities, resident portal is excellent value, task and work order management is streamlined and logical

Contras:

mobile app is limited, browser is not mobile optimized, don't care for the files upload categories and would like a "custom" violation option

Buildium is the best!

Puntos a favor:

Buildium is very user friendly! You also can not beat the customer service and help desk. They are very quick and helpful!

Contras:

My only complaint is that I wish it was a little more geared to leasing and follow-up prompts with leads.

Daily work

Puntos a favor:

I like how it holds files and organizes information for property management.

Contras:

The maintenance portion of Buildium is poor, so poor I pay for another company system to be used as a different application.

Support Review

Comentarios: Before I would have said it has been great, but now that I have a technical issue that I have been dealing with for over a month the customer service and response time is absolutely horrible. The product is good as long as you don’t have any support issues, because that is where all the problems come in.

Puntos a favor:

I like the overall setup and how easy it is to navigate

Contras:

I don’t like the customer support. You don’t get a timely response if they even respond at all