--- description: ¿Qué es y para qué sirve UKG Pro? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es UKG Pro? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software de recursos humanos](/directory/5/human-resource/software) > [UKG Pro](/software/480/ukg-pro) # UKG Pro Canonical: https://www.capterra.mx/software/480/ukg-pro Página: 1 de 30\ Siguiente: [Página siguiente](https://www.capterra.mx/software/480/ukg-pro?page=2) > Proveedor de soluciones de gestión de talentos, nómina y recursos humanos integrales, estratégicas y alojadas en la nube. > > Veredicto: 726 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa UKG Pro? Esta solución UltiPro se comercializa principalmente para empresas con más de 100 empleados en todos los sectores. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 726 Opiniones | | Facilidad de uso | 4.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.1/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: UKG - **Ubicación**: Lowell, EE. UU. - **Constitución**: 1977 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil) - **Idiomas admitidos**: alemán, danés, español, francés, inglés, italiano, portugués, sueco - **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, Estados Unidos, India, Japón, México, Reino Unido ## Funciones - Acceso móvil - Análisis de CV - Base de datos de empleados - Búsqueda/filtro - CRM - Creación de informes ad hoc - Creación de informes/análisis - Cumplimiento tributario - Curación de contenido de autoservicio - Encuestas y comentarios - Gestión de calendarios - Gestión de candidatos - Gestión de comentarios - Gestión de competencias - Gestión de control de horas - Gestión de documentos - Gestión de empleados - Gestión de entrevistas - Gestión de indemnizaciones - Gestión de la conformidad - Gestión de la disponibilidad - Gestión de la formación - Gestión de nóminas - Gestión de recursos humanos - Gestión de sucesiones - Gestión de tareas - Gestión de ventajas - Gestión del rendimiento - Goal Setting/Tracking - Herramientas de colaboración - Informes de nómina - Inscripción de prestaciones en línea - Métricas de rendimiento - Panel de actividades - Panel de comunicaciones - Perfiles de empleados - Planificación de personal - Planificación de sucesiones - Portal de autoservicio - Portal de empleados - Portal para empleados - Preparación W-2 - Publicación de ofertas de empleo - Seguimiento de candidatos - Seguimiento de la asistencia - Tablero de prestaciones - Tiempo y asistencia - Transferencia - Verificación de antecedentes - Visualización de datos … y 27 características más ## Integraciones (en total: 44) - Achievers - Appcast - Asurint - Beekeeper - Benefitfocus Platform - Bluewater CONNECT - ClearStar - CloudPay - Crew - Equifax - First Choice - GoodHire - Greenhouse - HireRight - Indeed for Employers … y 29 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de recursos humanos](https://www.capterra.mx/directory/5/human-resource/software) ## Categorías relacionadas - [Software de recursos humanos](https://www.capterra.mx/directory/5/human-resource/software) - [Software de nómina](https://www.capterra.mx/directory/30202/payroll/software) - [Software de administración de prestaciones](https://www.capterra.mx/directory/10025/benefits-administration/software) - [Software de talento humano](https://www.capterra.mx/directory/10029/talent-management/software) - [Software de onboarding](https://www.capterra.mx/directory/30819/onboarding/software) ## Alternativas 1. [Deel](https://www.capterra.mx/software/205015/deel) — 4.9/5 (4288 reviews) 2. [Rippling](https://www.capterra.mx/software/172127/rippling) — 4.9/5 (4826 reviews) 3. [RUN Powered by ADP](https://www.capterra.mx/software/185859/run) — 4.6/5 (1441 reviews) 4. [ADP Workforce Now](https://www.capterra.mx/software/155895/workforcenow) — 4.4/5 (7222 reviews) 5. [Paylocity](https://www.capterra.mx/software/86714/webpay) — 4.3/5 (1846 reviews) ## Opiniones ### "Ukg-Manage payroll with panache" — 5.0/5 > **Vineet** | *28 de noviembre de 2025* | Comercio minorista | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The interface with timecards and scheduling is really easy to learn and teach. We changed the software from Kronos and not much training was required to learn the new platform. > > **Puntos en contra**: Sometimes the employees complain about that they are not able to login. Also as a manager I struggle to login if outlook email is open > > Overall its a really great platform to manage attendance, payroll and scheduling needs. Super easy to learn and execute ----- ### "Highly Recommend" — 4.0/5 > **Jessica** | *21 de abril de 2026* | Empleo y contratación | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The platform is overall easy to use for both end users for both the app and web versions. I prefer UKG Pro over UKG Ready for general layout, navigation, and overall structure. UKG Pro also offers more customization when compared to top vendors (ADP, all of the Pays, etc.). The support team is also responsive in a timely manner. > > **Puntos en contra**: The mobile app needs to be updated to include more features, for example, document acknowledgment. There are many end users who primarily use their mobile phones and will not use a computer; it is critical for the mobile app to provide all of the same options as the online version. Having to direct hundreds of employees to the web browsers when they use the mobile app is time-consuming and extremely confusing for end users. > > It is one of the better systems on the market, highly customizable, easy to use, and UKG offers a good support system. We have been with the platform for two years, and have been happy with it. Just wish I had more time in the day to truly customize the platform more. ----- ### "UKG Pro..." — 5.0/5 > **Swaminathan** | *18 de junio de 2026* | Hostelería | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Comprehensive HR and workforce management platform with strong payroll, recruiting, employee self-service, reporting, and time-tracking capabilities. The integration of multiple HR functions into a single system improves efficiency and reduces administrative work. > > **Puntos en contra**: Some areas of the platform can be complex for new users, and certain reports or customizations may require additional training or administrative expertise. System updates occasionally introduce workflow changes that require adjustment. > > UKG Pro is a reliable and feature-rich HCM platform that effectively supports HR, payroll, talent acquisition, and workforce management needs. Its robust functionality and integration capabilities make it a valuable solution for organizations of various sizes. While there is a learning curve for some advanced features, the platform delivers strong operational efficiency and employee management capabilities once fully implemented. ----- ### "Unreliable and difficult to navigate" — 2.0/5 > **Patricia** | *2 de abril de 2026* | Plásticos | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Payroll Processing was seamless and uncomplicated. The onboarding process is also straight forward and seamless. > > **Puntos en contra**: Communicating with ukg was a nightmare. The call center can't help you, it takes forever to find help or you won't ever receive any kind of support. Our business was left alone with too many issues. I'm sure the software itself isn't bad, but no one was willing to assist us in making it work for our business. The software was difficult to use and not user friendly. Users couldn't locate benefit enrollment and had issues adjusting tax setup and other info. The missing support for tax setup and filing was a nightmare. The reporting feature was extremely difficult to navigate and reports had missing or incorrect info at times. > > Considering the high price of this product, we expected much better support. Speaking to a call center in India with employees that do not know solutions to specific issues is not a good solution. ----- ### "HCM for the long haul" — 4.0/5 > **Brian** | *14 de abril de 2026* | Construcción | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: This solution has robust capabilities for our 2000 employee company. We have multiple union paygroups with different accruals and benefits packages and UKG Pro is able to handle them all. We have used it for 3 years and renewed. > > **Puntos en contra**: We implemented during the time of the Kronos and Ultimate solution merger, so at times there were growing pains, both with the solution and with support. > > They showed a real commitment to listening to us and helping us solve our problems. We are in perfect alignment with our new customer success team and look forward to years of partnership in supporting our workforce. ----- Página: 1 de 30\ Siguiente: [Página siguiente](https://www.capterra.mx/software/480/ukg-pro?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/480/ukg-pro) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados