¿Qué es Centcom?
Centcom is a 100% web-enabled Predictive Dialing service that requires no additional hardware--all you need is a standard phone line and a computer with an internet connection. Within minutes of your activation, your call center will have access to all of the features of Predictive Dialing, like Agent Reporting, Campaign Statistics, and more. Call Center Development Services (CCDS) prides itself in offering state-of-the-art telemarketing management resources to call center agencies of all size.
Información sobre Centcom
Call Center Development Services
Fundada en 2001
Resumen de precios de Centcom
Centcom está disponible a partir de USD 4.00/mes. Consulta más información sobre precios de Centcom a continuación.
Funciones de Centcom
Opiniones de Centcom
Mostrando 2 de 2 opiniones
Publicado el 4/7/2011
A great service provider.
Comentarios: I would definitely recommend CCDS to anyone who is looking for a solution provider that deliver results and the peace of mind that comes with a reliable provider.
Puntos a favor: CCDS' solution is very flexible, reliable and their technical support is by far the best I have dealt with. They have very good understanding of call center environments and have been able to advise me on how my business can benefit most from the technology.
Contras: It is not the cheapest solution available, but given my experience with other providers, the slightly higher cost is well justified.
Publicado el 24/3/2009
great, reliable and flexibile service for fraction higher costs than in-house system.
Comentarios: great, reliable and flexibile service for fraction higher costs than in-house system...you can't go wrong with this.
Puntos a favor: CCDS system has proven to be very intuitive,flexibile, expandable, with great support, shared knowledges and experiences, user friendly, easy setup, low system requirements (works well on older computers),
Contras: bit higher cost of hosted system comparable to in-house.