¿Quién utiliza este software?

Carriers, third-party administrators, public entities and self insured organizations in administering claims for all lines of business including workers compensation, auto, liability and property.

Valoración media

6 reseñas
  • En general 5 / 5
  • Facilidad de uso 5 / 5
  • Atención al cliente 5 / 5
  • Características
  • Relación calidad-precio

Detalles del producto

  • Versión gratuita No
  • Prueba gratis No, consigue una prueba gratuita
  • Implementación En la nube, SaaS, web
    Instalado: Windows
  • Formación En persona
    En directo en línea
    Documentación
  • Asistencia Horas laborables

Datos del proveedor

  • JW Software
  • http://www.jwsoftware.com
  • Fundada en 1989

About FileHandler

FileHandler Enterprise is an intuitive claims administration system designed to help streamline and automate workflows for the claims and risk management market. Complete with new dashboards, reporting functionality, business intelligence tools, and improved security, FileHandler Enterprise is the new benchmark for Claims Management Software.

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Funciones de FileHandler

  • Acciones correctivas (CAPA)
  • Auditoría
  • Control de procesos empresariales
  • Evaluación de riesgos
  • Gestión de controles internos
  • Gestión de incidentes
  • Gestión de la conformidad
  • Panel de comunicaciones
  • Administración de políticas
  • Gestión de casos
  • Gestión de clientes
  • Gestión de especialistas
  • Gestión de formularios
  • Gestión de la conformidad
  • Gestión de pagadores
  • Reclamaciones electrónicas
  • Reclamaciones en papel
  • Seguimiento de copagos y deducibles
  • Seguimiento de resolución de reclamaciones

Las reseñas más útiles sobre FileHandler

Vast reporting capabilities

Traducir con Google Revisado el 11/9/2015
David Gomes
Assistant Vice President
Rockville Quinn Management
Fuente del revisor 
Source: asdf
5/5
En general
5 / 5
Facilidad de uso
Características y funcionalidad
5 / 5
Asistencia al cliente
Relación calidad-precio

Comentarios: We have been using Filehandler since 2011. With respect to the onboarding process all throughout present day, their people have been terrific in their responsiveness and ability to understand our needs. The system accurately and sufficiently captures the bulk, if not all, of the information needed on any particular file. The reporting capabilities are vast, and with a basic understanding of how to run an Ad Hoc search, one can learn very quickly how to manipulate data to forecast and manage with ease. The only con that I could possibly describe at present is the lack of compatibility with browsers other than IE. In addition, we would hope the future will bring some additional search functions, as searches with only partial information in some fields is limited. Without a doubt we can say that FileHandler has greatly improved the way our organization operates on a day to day basis, from tracking our employees' time to regularly reporting to our clients.

FileHandler by JW Software...Great Product...Great People!

Traducir con Google Revisado el 8/9/2015
Joshua Cockfield
Owner
Louisiana Claims Administrators (LoCA)
Fuente del revisor 
Source: asdf
5/5
En general
5 / 5
Facilidad de uso
Características y funcionalidad
5 / 5
Asistencia al cliente
Relación calidad-precio

Comentarios: I have been using FileHandler since 2006 and purchased it for my own company in 2010. The FileHandler product provides everything a TPA needs to effectively manage their clients' claims today, and in the future, as it continues to change with the demands of the industry. FileHandler is extremely easy to use, it has robust business rules, adhoc reporting and the flexibility to meet the unique needs of our individual clients. Every year JW Software enhances the product with direct input from their customer base, which is why we feel it will continue to provide the functionality needed in the future. In addition to the great software, they have always provided excellent customer service and support. We have had virtually zero down time outside normal updates and/or data conversions.

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