ISI Enterprise

ISI Enterprise

Por Insurance Systems

¿Quién usa ISI Enterprise?

Cloud-based & on-premise policy administration solution that helps businesses of all sizes manage administration, billing, accounting & reinsurance with agent/broker portal, document management & more.

¿Qué es ISI Enterprise?

A comprehensive solution to run your P&C insurance company, ISI Enterprise is a premier policy administration suite for property and casualty insurers. Combining leading-edge browser-based technology with functionality not found in any other solution, ISI Enterprise includes policy administration, product development, claims, billing, accounting, reinsurance, CRM, agent/broker portal and supporting sub-systems including knowledge/document management, scanning and mail merge.

Información sobre ISI Enterprise

Insurance Systems

http://www.insurancesystems.com

Fundada en 1997

Resumen de precios de ISI Enterprise

ISI Enterprise no está disponible en versión gratuita y no ofrece prueba gratis. Consulta más información sobre precios de ISI Enterprise a continuación.

Versión gratuita

No

Prueba gratis

No

Implementación

En la nube, SaaS, web

Instalado: Windows

Formación

En persona

En directo en línea

Seminarios web

Documentación

Asistencia

Horas laborables

En línea

Funciones de ISI Enterprise

Programas para corredores de seguros
Clasificación de seguros
Daños y accidentes
Gestión de comisiones
Gestión de contactos
Gestión de documentos
Gestión de presupuestos
Gestión de pólizas de seguros
Gestión de reclamaciones
Vida y salud
Broker/Portal de corredores
Carga del operador
Clasificación de seguros comparada
Clasificación de varias líneas
Líneas comerciales
Para seguros a particulares
Para seguros de vida
Para seguros multirriesgo
Para seguros sanitarios y médicos
Portal de clientes
Varios estados (EE.UU)
Administración de reaseguros
Automatización de marketing
Broker/Portal de corredores
Clasificación de seguros
Facturación
Gestión de comisiones
Gestión de documentos
Gestión de la evaluación de riesgo
Gestión de políticas
Gestión de presupuestos
Gestión de reclamaciones
Portal de clientes
Administración de reaseguros
Emisión de políticas
Generación de políticas
Gestión de la evaluación de riesgo
Gestión de renovaciones
Motor de valoración
Presupuestos y estimaciones
Procesamiento de políticas
Seguimiento de cancelaciones
Seguimiento de reclamaciones
Seguimiento de reintegraciones

Opiniones de ISI Enterprise

Mostrando 5 de 12 opiniones

En general
4.2/5
Facilidad de uso
4.2/5
Atención al cliente
4.8/5
Funcionalidades
4.2/5
Relación calidad-precio
4.4/5
Sage D.
Project Manager
Ha utilizado el software durante: 1-5 meses
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    9/10
  • Fuente de la reseña 
  • Publicado el 9/6/2017

"The implementation and support teams are superlative. "

Comentarios: The Enterprise software solution allows us to have one, fully-integrated system. Before using this product, we had multiple systems to handle underwriting, claims, accounting, and billing. Now, this is the only system we use. The team at ISI integrated two separate software products into Enterprise which significantly decreased administrative work.

Puntos a favor: The Enterprise software solution offers a full range of modules to conduct every business need for underwriting and issuing policies, handling claims, and reinsurance reporting. Their reporting tool is dynamic and allows for a range of information to be queried and displayed in an easy to read format.

  • Fuente de la reseña 
  • Publicado el 9/6/2017
Darlene T.
Business Architect
Seguros, 51-200 empleados
Ha utilizado el software durante: Más de un año
  • Valoración global
    4/5
  • Facilidad de uso
    3/5
  • Características y funcionalidades
    4/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    4/5
  • Probabilidad de recomendación
    8/10
  • Fuente de la reseña 
  • Publicado el 29/5/2017

"It is good in many ways, especially for simple, non-program policies. "

Comentarios: Effective policy management system which handles our reinsurance needs adequately.

Puntos a favor: Customer Support is great. The ISI team is prompt and efficient.
Reinsurance calculation works for at least 90% of our situations. Only complicated reinsurance situations require user manipulation.
We can do some internal configuration changes ourselves.
Once users have been trained, it is reasonably simple to use.

Contras: Enterprise is not intuitive for a new user in terms of adding new locations or items.
The user interface is clunky for maneuvering to locations, items, and coverages.
The inability to move windows is frustrating for users.
Slow response for large program policies is a frustration for users.
Certain changes which would seem to be easy drop-down option changes (e.g. in Activity Central) are base code changes which means a lot of work to change it.
The release management for large changes is complicated (e.g. merging feature branch to QA, then we must regression test after the merge).
OOSE transactions are challenging for our large programs in particular.
I receive feedback from users that searching is confusing. The problem is that when people search for client number in a policy number field, the (interim) policy number that was generated when a new policy was set up is also return. This is confusing because the client number is not the same as the system generated new business policy number. Although I understand why it happens, the users don't and they think there is a bug in the search function. It would be good to come up with a solution for this.
Naming of rating and rule tables is inconsistent.

  • Fuente de la reseña 
  • Publicado el 29/5/2017
Jennifer W.
VP Finance
Seguros, 51-200 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    4/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    4/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    9/10
  • Fuente de la reseña 
  • Publicado el 1/6/2017

"We've experienced meaningful improvements in processing efficiencies."

Puntos a favor: I like the functionality of the software - if there is something I require, ISI has probably thought of it. If they have not thought about it, they are receptive to new ideas.

Contras: The current user interface is not great but that's getting an update this year! Otherwise, everything is falling into place. Base reports would be my next 'room for improvement' area.

Respuesta de proveedores

por Insurance Systems el 16/6/2017

Jennifer,

We appreciate your feedback. We are excited to begin rolling out our new user interface later this year. Regarding reports, we will be releasing a new business intelligence tool to provide you with more advanced reporting capabilities.

Best,
ISI

  • Fuente de la reseña 
  • Publicado el 1/6/2017
Cindy A.
Associate Vice President, Marketing
Seguros, 51-200 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    4/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    4/5
  • Asistencia técnica
    4/5
  • Relación calidad-precio
    4/5
  • Probabilidad de recomendación
    5/10
  • Fuente de la reseña 
  • Publicado el 1/6/2017

"Tickets tend to remain outstanding for long periods of time"

Comentarios: Broker Module

Puntos a favor: the new system implementation has brought about many efficiencies for all departments and we continue to realize more efficiencies as we continue to use the system and expand our development opportunities with ISI.

Contras: as with any new system implementation, there have been some ups and downs but overall the downside of development and implementation have not been critical. The benefits of the new operating system far outweigh any of the issues that we incurred during development and implementation.

  • Fuente de la reseña 
  • Publicado el 1/6/2017
Val P.
AVP Underwriting
Seguros, 51-200 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    4/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    4/5
  • Asistencia técnica
    4/5
  • Relación calidad-precio
    4/5
  • Probabilidad de recomendación
    9/10
  • Fuente de la reseña 
  • Publicado el 1/6/2017

"Easy to use - not using to it's full capacity yet "

Comentarios: Commercial packages - automated
Letters automatically generated
Less room for errors with more controls in place
Activity Central - we are not using it to its potential - but will gain even more efficiency once we use it fully

Puntos a favor: Many increased efficiencies - fully integrated - more data captured - more user controls to prevent errors

Contras: Out of Sequence endorsements not working correctly yet - Reports not working correctly - Processing time for searches on large policies - comparability issues with different search engines

  • Fuente de la reseña 
  • Publicado el 1/6/2017