Benchmark Email

¿Quién usa Benchmark Email?

Benchmark Email sirve a pequeñas y medianas empresas, tanto para empresas grandes como para una variedad de sectores diferentes.

¿Qué es Benchmark Email?

Benchmark tiene como objetivo proporcionar al comercializador práctico estrategias y asistencia dedicada para crear una participación del cliente continua mediante el marketing por correo electrónico y herramientas de automatización.
Benchmark ofrece un conjunto de características integrado, automatizado y robusto construido para ayudar al vendedor práctico. Una solución de marketing de compromiso poderosamente simple y simplemente potente diseñada para ayudarte a crear y enviar campañas convincentes con facilidad.

— Más de 100 empleados en 15 países
— 9 idiomas soportados
— Asistencia dedicada en horario ininterrumpido

Información sobre Benchmark Email

Benchmark

http://www.benchmarkemail.com/

Fundada en 2004

Vídeo de Benchmark Email
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Resumen de precios de Benchmark Email

Benchmark Email dispone de una versión gratuita y no ofrece una prueba gratis. La versión de pago de Benchmark Email está disponible a partir de USD 13.99/mes.


Precio inicial

USD 13.99/mes

Versión gratuita

Prueba gratis

No

Benchmark Email deployment and support

Asistencia

  • En horario ininterrumpido (atiende un representante)
  • Horas laborables
  • En línea

Implementación

  • En la nube, SaaS, web

Formación

  • En vivo en línea
  • Seminarios web
  • Documentación

Funciones de Benchmark Email

  • Autorrespondedores
  • Biblioteca de imágenes
  • Campañas de goteo
  • Conformidad CAN SPAM
  • Contenido dinámico
  • Correo electrónico activado por evento
  • Correos electrónicos optimizados para el formato móvil
  • Creación de informes/análisis
  • Editor de correo electrónico WYSIWYG
  • Encuestas de cliente
  • Gestión de listas
  • Gestión de modelos
  • Gestión de suscriptores
  • Pruebas A/B
  • Páginas de aterrizaje y formularios web

Lista completa de Herramientas de email marketing

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Opiniones de Benchmark Email

Read all reviews

Overall rating

4.2/5

Average score

Facilidad de uso 4.3
Atención al cliente 4.3
Funcionalidades 3.9
Relación calidad-precio 4.1

Review software

Share your experiences with other software buyers.

¡Escribe una reseña!
Bob T.
Online Radio Expert/Host; Podcast Host; Ordained Minister/Award Winning Author/Prof. Public Speaker
Gestión de organizaciones sin ánimo de lucro, 2-10 empleados
Ha utilizado el software durante: Más de un año
  • Calificación global
    5 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    5 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    9/10
  • Fuente de la reseña 
  • Publicado el 18/9/2018

"My Review of Benchmark Email"

Comentarios: Very good! Customer support responded quickly to my inquiries. For emailing your customer base easily and on a regular basis - this is good value for the money.

Puntos a favor: I loved the ability to design newsletters and email them directly to my subscribers. They have many different templates for you to choose from. The ease of use made my actual "writing time" for a newsletter minimal.

Contras: I used Benchmark when I first started in online business. It was very easy to use and the price was in my comfort zone. I then tried to set up a couple of "funnels" and could not do so (this was a couple of years ago - so time may have changed). I contacted Customer Support and was informed that the system I was trying to put in place was not available through Benchmark, that they were only for emailing directly. Unfortunately, I had to close my account and move on to a competitor that did allow me to build out my funnels for online marketing.

  • Fuente de la reseña 
  • Publicado el 18/9/2018
Andrew D.
Research Manager
Estudios de mercado, 2-10 empleados
Ha utilizado el software durante: Más de un año
  • Calificación global
    5 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    4 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 24/5/2019

"Easy to use platform"

Comentarios: Overall, I am satisfied and will continue to use Benchmark . I started on a Free Trial and upgraded to a paid service. I plan on sticking to Benchmark for a quarterly newsletter and using to send invitation or special emails.

Puntos a favor: This platform is very user-friendly. It doesn't take much effort to get up to speed on how to use it, and there are many email templates to choose from so you don't always have to create something from scratch! I think it's good value for the money, and the support team has been very helpful in my experience.

Contras: There ares some features where I feel limited. I am not too experienced with softwares like this, so I don't know what's available....but I really wish there was a pop-up feature, where users could click on a button and it would connect to their email to forward a newsletter for example. I also have experienced some deliverability issues and have not been 100% satisfied with the response. I think with this and being a new user, it takes time to learn and develop the best strategy.

Respuesta de proveedores

por Benchmark el 30/5/2019

Hello Andrew,

Thank you for the review and high rating.

Regarding the feature you mentioned, we do have a forward option for the campaigns you send. When you have a moment, log in and chat with us, we'd love to show you how this feature works and also how to improve your deliverability.

- Benchmark Team

  • Fuente de la reseña 
  • Publicado el 24/5/2019
Verity L.
founder/visionary
Servicios e instalaciones recreativas, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
  • Calificación global
    4 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    4 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    3 /5
  • Probabilidad de recomendación
    8/10
  • Fuente de la reseña 
  • Publicado el 20/9/2020

"User-friendly, Great Support"

Comentarios: I send out a great many videos and wouldn't use a email service without this capability. My trial period was cut short due to the limitations on a free account, forcing me to pay before I had a chance to evaluate the platform. I feel there should be special pricing for a Non-Profit. I'd like to see unlimited contacts and due to a paid account, have unlimited emails.

Puntos a favor: I've experienced great support and sending my first email was fairly easy. Drag & Drop feature is a good selling point.

Contras: The editor is slow and I set the line spacing but it seems to choose what it wants.

  • Fuente de la reseña 
  • Publicado el 20/9/2020
Judith E.
CEO/Bus Dev
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
  • Calificación global
    3 /5
  • Facilidad de uso
    4 /5
  • Características y funcionalidades
    2 /5
  • Asistencia técnica
    4 /5
  • Relación calidad-precio
    4 /5
  • Probabilidad de recomendación
    6/10
  • Fuente de la reseña 
  • Publicado el 15/4/2017

"Waiting For the Beta"

Comentarios: I have used other email marketing programs. I chose Benchmark because I wanted an inexpensive option for a project for a client. I would say Benchmark is easy to use and easy to learn especially if you have ever used an email marketing program before. But like all software programs, it has its quirks and you learn to get around them. But Benchmark's tutorials, FAQs and feature lists may not supply you with all the information you need. For instance, there are two email automation programs that each offer only one or two automated steps after the trigger. Nowhere in the documentation did it clearly state that only the Automation Pro, that is still in Beta, offers a customer's journey that you can use to send out more than two emails in a sequence. On the other hand, don't pay for more than you need. If you blast out emails to a list of established customers with only quarterly sales discounts, or discounts for birthdays and holidays, Benchmark is enough. And Benchmark is inexpensive. But if you want to onboard various segments of your customers, educating them and eliciting their engagement, this is not the email marketing program for you. There are two locations for live support, one is offshore and the other is domestic. The offshore folks are nice people but they mainly operate by rote. The domestic support gets it right, but I am still waiting to find out if a personalized greeting can be added to the Automation Beta. In my opinion, a personalized greeting should be a standard feature in a customer's journey. I don't know if it is or not and none of their stated info tells you.

Puntos a favor: Benchmark is easy to use. Easy to set up. Good for very simple customer outreach, i.e a storefront that collects emails and wants to alert customers to sales.

Contras: Very limited feature set. Not standard at this point.

Respuesta de proveedores

por Benchmark Email el 18/4/2017

Hi Judith,

We appreciate you using Benchmark Email and taking the time to provide some feedback. Thank you for your kind words in regards to our ease of use as well.

We do, however, want to address some of your points in regards to our FAQs and tutorials as well as Automation Pro. Admittedly, our FAQs and tutorials are an area we¿d like to put more focus on. That¿s why we¿ve recently established a training department to help keep those areas better up-to-date and helpful to marketers. Our tools are constantly evolving and the support resources we provide must as well. We¿re confident this new department will succeed in this regard, as well as with keeping all support offices across the globe on the same page.

Your feedback in regards to Automation Pro is an integral part of the beta process. We expect new features to continue to be added to the automation platform throughout the beta period and after.

Again, thanks for the kind words and feedback.

  • Fuente de la reseña 
  • Publicado el 15/4/2017
Michael M.
CEO
Producción audiovisual, 11-50 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    5 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    5 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 30/5/2019

"Happy customer"

Comentarios: Overall I enjoy using it very much.

Puntos a favor: Unlike other email programs, benchmark allows me to send as many emails as I need without having to pay extra. I think benchmark is one of the only platforms that allows me to pay on the basis of the number of records and add the number of emails that I send.

Contras: Sometimes there is massive delays in receiving test emails.

Respuesta de proveedores

por Benchmark el 31/5/2019

Hello Michael,

Thank you for your review.

Please don't doubt to chat with us if you're encountering issues with our test emails. We'll be glad to help.

- Benchmark Team

  • Fuente de la reseña 
  • Publicado el 30/5/2019