¿Qué es Qualtrics CoreXM?

Qualtrics Research Core (RC) es la herramienta de encuestas online mejor calificada para capturar, analizar y actuar sobre los datos. Nuestras flexibles funciones de plataforma le facilitan la creación de bonitas y complejas encuestas con solo arrastrar y soltar. Tú tienes el control. Aprovecha más de 100 tipos de preguntas, datos embebidos, ramificación, lógicas de visualización, cuotas, triggers de correo electrónico, compatibilidad móvil y offline, aleatorización, además de todas las funciones avanzadas que necesites. Pida a nuestro equipo de expertos del sector que le ayude a comenzar hoy mismo.

¿Quién usa Qualtrics CoreXM?

Organizaciones de cualquier tamaño que buscan una plataforma de investigación que ofrezca los insights que impulsan el verdadero cambio, ímpetu y crecimiento.

Vídeo de Qualtrics CoreXM Qualtrics CoreXM Software - 1 Qualtrics CoreXM Software - 2 Qualtrics CoreXM Software - 3 Qualtrics CoreXM Software - 4

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Qualtrics CoreXM

4.8 (382)
Qualtrics CoreXM
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4.4 (382)
4.5 (382)
4.7 (382)
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Facilidad de uso
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USD 29.00
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Opinones de Qualtrics CoreXM

Evaluación media

En general
4.8
Facilidad de uso
4.4
Atención al cliente
4.7
Funcionalidades
4.6
Relación calidad-precio
4.5

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Encontrar opiniones por puntuación

5
77%
4
21%
3
2%
Megan
teacher
Usuario de Linkedin verificado
Administración educativa, 5,001-10,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

surveymokey is better, and often cheaper

4.0 hace 2 años
Los subtítulos en español están disponibles en el reproductor de vídeo
Ricardo
Strategic Account Manager en EE. UU.
Transporte/transporte en camión/ferrocarril, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Overall we are satisfied with the product.

4.0 el mes pasado Nuevo

Comentarios: It met our business needs.

Puntos a favor:

Nice tool for digital marketing and analytics.

Contras:

I didn't like its design, I found it complex.

Usuario verificado
School Counselor en EE. UU.
Usuario de Linkedin verificado
Administración educativa, 201-500 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Qualtrics CoreXM is professional and great for data

4.0 el mes pasado Nuevo

Puntos a favor:

We use it to collect data for our school and it has been easy to use

Contras:

There are no cons for this software in our usage of it

Usuario verificado
Graduate Assistant en EE. UU.
Usuario de Linkedin verificado
Educación superior, 5,001-10,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Qualtrics for Best Surveying Practices

5.0 hace 4 meses

Comentarios: Overall, Qualtrics CoreXM is a great platform for surveys, application forms, and research. There are so many embedded features, such as the ability to add a signature to the form, add questions that require file uploads, and different question types. It is definitely better than Google Forms or Microsoft Forms.

Puntos a favor:

Qualtrics has been great for creating applications and surveys to gather quantitative and qualitative data. There are so many features, so there is somewhat of a learning curve, but the time you spend in learning how to use the platform is an investment. I really appreciate that Qualtrics is customizable, and you can disseminate the forms in many ways (email, personalized links, generic links, twitter, etc.). I also appreciate that the information collected from the surveys can be exported into excel. One of the best features is that Qualtrics will send an email when a survey is completed, and it will give you periodic updates on how many responses the forms receive.

Contras:

I wish there was an easier way for individuals to retake or complete their form if they pause it or fail to finish in one setting. In addition, while the support pages are helpful to read through, and you can learn a lot from them, I wish there were more videos and live events to learn how to best use the software.

Stewart
Research Manager en EE. UU.
Estudios de mercado, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Cadillac of Survey Software

5.0 hace 2 años

Comentarios: We've been using Qualtrics for over 8 years now. As a boutique market research firm, we were looking for a full-featured online survey tool that was also cost effective. We were impressed with everything Qualtrics had to offer right off the bat, and I've continued to be impressed with the innovations and improvements they've deployed over the years. Our one complaint is that the price has crept up over the years to the point that it's significantly higher than we were paying 4-5 years ago. But that being said, we have yet to find another survey software that is as fully-featured and easy to use as Qualtrics.

Puntos a favor:

Qualtrics is very user-friendly and makes it easy to program and manage complex surveys that are mobile-friendly. We can program advanced routing and conditional logic, incorporate media into the surveys to test, and export the data into the various formats and reports we need.

Contras:

The costs have increased significantly over the years, and their customer support team will not help with some advanced programing capabilities, such as incorporating javascript into the surveys (you can use javascript, but you're on your own if you encounter issues).

Usuario verificado
Research Associate en EE. UU.
Usuario de Linkedin verificado
Investigación, 5,001-10,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

It's the best - but the future is concerning

5.0 hace 3 años

Comentarios: Qualtrics is excellent all around, and has been the standard survey software among academic researchers for years for a reason. However, while the base platform is great, the organization is far from perfect. I had numerous issues deploying the offline app. After months of contacting support -- and getting zero explanation as to why my account, which was enabled for the offline app, could not access the app. After months of bothering them, they did something -- didn't tell me what -- and it worked. Their support team, while friendly, wasn't knowledgeable about their survey app and couldn't connect me with someone who was. Their best information regarding app crashes was that "the development team says it's buggy." Not super helpful considering the additional fee for the app. The timing of these experiences with support -- the same time that the Qualtrics company was sold, and immediately refocused toward the "customer experience" and CRM products they make -- has me concerned about the future of Qualtrics for academic research.

Puntos a favor:

Building and deploying a basic survey in Qualtrics is very easy. Every step of the process, from writing questions to survey launch and distribution will be simple as long as you allow it to be. For advanced users, Qualtrics offers a number of methods for building in complex survey logic (such as skip patterns, display patterns, and survey flow mapping). Additionally, the built-in question types can be modified using JavaScript, allowing advanced users to ensure that the question "works" exactly as designed, without compromise. Sending the survey is exceedingly easy as long as you've got someone to send it to. Followups with those who haven't respond can be automated through their email system as well. Exporting data to a variety of formats upon survey completion is simple. As long as you've done everything right within Qualtrics, the quality of the data you export should be pretty high.

Contras:

The data analysis options offered within Qualtrics are weak, as are the data cleaning options. This is a non-issue for smaller, or non-scientific surveys. However, for most of its existence Qualtrics has been licensed by universities worldwide specifically for use in scientific studies. Less experienced researchers may be misled by these lacking tools and produce inaccurate analyses based on them. The Qualtrics survey platform also offers an offline application -- for an additional fee -- which is extremely weak. It does not work with many functions that a survey used primarily online may include, such as the "request response" option. It's also prone to crashing for no clear reason. Users dealing with protected health information (i.e. those who need to be HIPAA compliant) should consider other options. While Qualtrics does consider themselves "self-assessed" to be HIPAA compliant, they do not enter business associate agreements with clients (so, they do not take liability for the protection of the data); other platforms, such as SurveyMonkey, offer full HIPAA compliance with a BAA.