KEY2ACT

KEY2ACT

3.5 / 5 7 reseñas

¿Quién utiliza este software?

Specialty trades businesses


Valoración media

7 reseñas
  • 3.5 / 5
    En general
  • 3 / 5
    Facilidad de uso
  • 3.5 / 5
    Atención al cliente
  • 3.5 / 5
    Características
  • 3 / 5
    Relación calidad-precio

Detalles del producto

  • Versión gratuita
    No
  • Implementación
    En la nube, SaaS, web
    Instalado: Windows
    Móvil: nativo de iOS
    Móvil: nativo de Android
  • Formación
    En persona
    En directo en línea
    Seminarios web
    Documentación
  • Asistencia
    Horas laborables
    En línea

Datos del proveedor

  • KEY2ACT
  • https://www.key2act.com
  • Fundada en 1995

Información sobre este software

KEY2ACT provides field service and construction management solutions. We empower specialty trades businesses to deliver proactive service, increase profitability, optimize operational efficiencies and drive higher customer retention. We believe organizations that embrace the power of technology and use it to their advantage in their day-to-day operations will outpace their competition. Our field service solutions include work order and contract management, quoting and a mobile application for fi


Funciones de KEY2ACT

  • Billing & Invoicing
  • Control de inventario
  • Customer Database
  • Dispatch Management
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Contract Management
  • Control de inventario
  • Customer Database
  • Gestión de centros de atención telefónica
  • Job Management
  • Job Tracking
  • Mobile Access
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Asset Management
  • Commercial Properties
  • Control de inventario
  • Equipment Management
  • Facility Scheduling
  • Incident Management
  • Inspection Management
  • Maintenance Tracking
  • Preventive Maintenance
  • Residential Properties
  • Room Scheduling
  • Schools
  • Space Planning
  • Vendor Management
  • Visitor Management
  • Work Order Management
  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Firma electrónica
  • Gestión de inventario
  • Mobile Access
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Time Clock
  • Work Order Management
  • Commercial Properties
  • Customer Database
  • Dispatch Management
  • Equipment Management
  • Job Costing
  • Job Management
  • Maintenance Scheduling
  • Residential Properties
  • Routing
  • Scheduling
  • Seguimiento de activos
  • Work Order Management
  • Appointment Scheduling
  • Automated Scheduling
  • Calendar Management
  • Class Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Meeting Room Booking
  • Multi-Location
  • Online Scheduling
  • Payment Processing
  • Planificación de personal
  • Reservations
  • Resource Scheduling

Últimas reseñas disponibles sobre KEY2ACT

Traducción realizada automáticamente. Mostrar la reseña original

Key2Act, formerly Wennsoft, has an ok GP based product but this is on their CRM product - which is not good

2/5
En general
2 / 5
Facilidad de uso
2 / 5
Características y funcionalidad
1 / 5
Asistencia al cliente
1 / 5
Relación calidad-precio

Comentarios: This unfortunately gave Dynamics CRM a bad name which is does not deserve. It truly comes down to the partner and this one and the solutions cannot be trusted.

Puntos a favor: Key2Act used to be a great standup firm that would stand behind it's product, provide solid solutions and be visionairy. When they transitioned to Key2Act and changed ownership, it changed the culture and product dramatically.

Puntos en contra: Since changing to Key2Act, we turned off the CRM based solution not only because they could not code or support it any longer but also, they completely lost interest. Gone are the phrases of being a partner and doing this together and only, how much is our budget to do anything. They have become very disappointed and from the others on the same product, have abandoned and removed it aswell.

Traducción realizada automáticamente. Mostrar la reseña original

Great software for service management

5/5
En general
4 / 5
Facilidad de uso
5 / 5
Características y funcionalidad
5 / 5
Asistencia al cliente
5 / 5
Relación calidad-precio

Comentarios: Better management of our service department.

Puntos a favor: First and foremost, it is integrated with our Dynamics GP software which is a must for us. It also does very well all parts of service management : Service calls, Service contracts, ...

Puntos en contra: Some components (such as mobile workers) can become very expensive. With the Dynamics GP integration, it is a complex solution which takes knowledgeable people to deploy and maintain.