3.5 / 5 7 reseñas

¿Quién utiliza este software?

Specialty trades businesses

Valoración media

7 reseñas
  • 3.5 / 5
    En general
  • 3 / 5
    Facilidad de uso
  • 3.5 / 5
    Atención al cliente
  • 3.5 / 5
  • 3 / 5
    Relación calidad-precio

Detalles del producto

  • Precio de partida
    $50000/una vez
  • Versión gratuita
  • Implementación
    Instalado: Mac
    Instalado: Windows
  • Formación
    En persona
    En directo en línea
    Seminarios web
  • Asistencia
    Todos los días a cualquier hora (atiende un representante)
    Horas laborables

Datos del proveedor

  • Fundada en 1995

Información sobre este software

KEY2ACT provides field service and construction management solutions. We empower specialty trades businesses to deliver proactive service, increase profitability, optimize operational efficiencies and drive higher customer retention. We believe organizations that embrace the power of technology and use it to their advantage in their day-to-day operations will outpace their competition. Our field service solutions include work order and contract management, quoting and a mobile application for fi

  • Appointment Management
  • Appointment Scheduling
  • Asset Management
  • Asset Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Call Center Management
  • Class Scheduling
  • Commercial Properties
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Electronic Signature
  • Employee Scheduling
  • Equipment Management
  • Facility Scheduling
  • Group Scheduling
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Job Costing
  • Job Management
  • Job Tracking
  • Maintenance Scheduling
  • Maintenance Tracking
  • Meeting Room Booking
  • Mobile Access
  • Multi-Location
  • Online Scheduling
  • Payment Processing
  • Preventive Maintenance
  • Quotes / Estimates
  • Reservations
  • Residential Properties
  • Resource Scheduling
  • Room Scheduling
  • Routing
  • Scheduling
  • Schools
  • Self Service Portal
  • Service History Tracking
  • Space Planning
  • Technician Management
  • Vendor Management
  • Visitor Management
  • Work Order Management

Últimas reseñas disponibles sobre KEY2ACT

Traducción realizada automáticamente. Mostrar la reseña original

Key2Act, formerly Wennsoft, has an ok GP based product but this is on their CRM product - which is not good

En general
2 / 5
Facilidad de uso
2 / 5
Características y funcionalidad
1 / 5
Asistencia al cliente
1 / 5
Relación calidad-precio

Comentarios: This unfortunately gave Dynamics CRM a bad name which is does not deserve. It truly comes down to the partner and this one and the solutions cannot be trusted.

Puntos a favor: Key2Act used to be a great standup firm that would stand behind it's product, provide solid solutions and be visionairy. When they transitioned to Key2Act and changed ownership, it changed the culture and product dramatically.

Puntos en contra: Since changing to Key2Act, we turned off the CRM based solution not only because they could not code or support it any longer but also, they completely lost interest. Gone are the phrases of being a partner and doing this together and only, how much is our budget to do anything. They have become very disappointed and from the others on the same product, have abandoned and removed it aswell.

Traducción realizada automáticamente. Mostrar la reseña original

Great software for service management

En general
4 / 5
Facilidad de uso
5 / 5
Características y funcionalidad
5 / 5
Asistencia al cliente
5 / 5
Relación calidad-precio

Comentarios: Better management of our service department.

Puntos a favor: First and foremost, it is integrated with our Dynamics GP software which is a must for us. It also does very well all parts of service management : Service calls, Service contracts, ...

Puntos en contra: Some components (such as mobile workers) can become very expensive. With the Dynamics GP integration, it is a complex solution which takes knowledgeable people to deploy and maintain.