---
description: ¿Qué es y para qué sirve RetailEdge? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
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title: ¿Qué es RetailEdge? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Software de punto de venta](/directory/20052/point-of-sale/software) > [RetailEdge](/software/76636/retailedge)

# RetailEdge

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> Software de POS asequible y potente; sistemas integrados de punto de venta y software de gestión de inventario para negocios minoristas.
> 
> Veredicto: 186 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa RetailEdge?

Pequeños y medianos comercios minoristas y empresas que tienen necesidades de punto de venta y gestión de inventario.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.8/5** | 186 Opiniones |
| Facilidad de uso | 4.7/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.8/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.8/5 | Basado en las opiniones generales |
| Funciones | 4.6/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: High Meadow Business Solutions
- **Ubicación**: Manchester Center, EE. UU.
- **Constitución**: 1989

## Contexto comercial

- **Precio inicial**: USD 495.00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Windows (local)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Antigua y Barbuda, Aruba, Australia, Bahamas, Barbados, Canadá, Caribe neerlandés, Curazao, Estados Unidos, Islas Vírgenes Británicas, Islas Vírgenes de EE. UU., Maldivas, Reino Unido, República Dominicana, San Cristóbal y Nieves, San Vicente y las Granadinas, Santa Lucía, Trinidad y Tobago

## Funciones

- Alertas y notificaciones
- Automatización de pedidos
- Barcode/Ticket Scanning
- CRM
- Control de inventario
- Creación de informes/análisis
- Cuentas de clientes
- Firma electrónica
- Gestión de comercio electrónico
- Gestión de descuentos
- Gestión de ingresos
- Gestión de inventario de minoristas
- Gestión de inventarios
- Gestión de pedidos
- Gestión de precios
- Gestión de promociones
- Gestión de recompensas
- Gestión de tarjetas de regalo
- Gestión de órdenes de compra
- Informes de ventas
- Integración contable
- Pantalla táctil
- Procesamiento de pagos
- Programa de fidelización
- Seguimiento de ingresos

## Integraciones (en total: 3)

- QuickBooks Online Advanced
- ShipStation
- Shopify

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Software de punto de venta](https://www.capterra.mx/directory/20052/point-of-sale/software)

## Categorías relacionadas

- [Software de punto de venta](https://www.capterra.mx/directory/20052/point-of-sale/software)
- [Sistema de inventario](https://www.capterra.mx/directory/30006/inventory-management/software)
- [Software de fidelización de clientes](https://www.capterra.mx/directory/10031/customer-loyalty/software)
- [Software de gestión para el comercio minorista](https://www.capterra.mx/directory/20053/retail-management-systems/software)
- [Software de punto de venta para minoristas](https://www.capterra.mx/directory/31656/retail-pos-system/software)

## Alternativas

1. [Epos Now](https://www.capterra.mx/software/152638/epos-now) — 3.8/5 (713 reviews)
2. [Shopify](https://www.capterra.mx/software/83891/shopify) — 4.5/5 (6667 reviews)
3. [Lightspeed Retail](https://www.capterra.mx/software/120491/lightspeed-retail) — 4.0/5 (975 reviews)
4. [PayPal](https://www.capterra.mx/software/179251/paypal) — 4.6/5 (26301 reviews)
5. [Shopify POS](https://www.capterra.mx/software/205337/shopify-pos) — 4.6/5 (239 reviews)

## Opiniones

### "Simple and amazing software\!" — 5.0/5

> **Michael** | *21 de octubre de 2017*
> 
> **Puntos a favor**: As a used bookstore we have utilized the customer features to track book credits. This allows us to see when our customers were last in and contact info to get them back\! Simple and easy to use\!\!
> 
> **Puntos en contra**: There is little I don't like about this software.. it's a software that it always in evolution. Having consistency when having doing reports... A default selection choice would be nice...

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### "Room Mates Pool and Spa Employee Review" — 4.0/5

> **Michael** | *22 de marzo de 2025* | Comercio minorista | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: Ease of entering product, Easy to train new employees on, Saved sale abilities and remote work stations.
> 
> **Puntos en contra**: Needs better reports, no section to add mutiple images for a customer, regarding purchases or product issues. Reports are very basic, no way to create a multiple invoice print-out for customer in-house charge accounts. You have to print each company individually, wastes time for end of the month billing. No way to edit a sale without voiding sale such as incorrect serial number or customer id number. IE: if wrong Mr. Smith is entered you cant change it to the correct Mr. Smith unless you void ticket and start-over which is impossible with credit card processing. Needs a quote saved section, not just saved sales so you can distinguish quote from sale. Does not allow for contact phone to be printed on receipt, I understand security on this but it would be nice if there were an option. Close out process is a bit cumbersome. While easy to do there is so many questions and if you accidently post before printing report you have to start over. No scheduling or time clock option and a adding chat program would be great. The serial number process would be great to be able to add after the sale as in special orders we do not have a serial number to add until the product has been ordered.
> 
> Overall program is easy to use but needs some improvements. All employees are able to enter sales and package ability and discounts is nice. Trying to get the discounts to add to the whole sale don't seem to function but that could be us. I would love to see a zoom type training question and answer be presented so that we may unlock and understand all the hidden features the program has.

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### "Mostly good, with a few major frustrations." — 3.0/5

> **Melissa** | *2 de noviembre de 2017* | Comercio minorista | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: Pretty simple and explanatory interface. Not difficult to teach new hires how to use. Tech support is usually pretty speedy and efficient.
> 
> **Puntos en contra**: Every time there's an update with the software or with Windows 10, we have to call tech support because something becomes incompatible or switched off. Also unhappy that we started out being able to use our POS as a touch screen, and when Windows 10 became the operating system, it was no longer able to operate as touch screen, tacking on time to our checkout speed.&#13;&#10;&#13;&#10;Some of the report functions are a bit tedious to use.&#13;&#10;&#13;&#10;Many customers unhappy that we can't tell them how far along in the loyalty program they are without us doing some major research; wish it was just automatically tracked in their account.
> 
> Ease of checking out customers and keeping track of inventory.

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### "Big Retail Edge fan" — 4.0/5

> **Robin** | *25 de septiembre de 2025* | Alimentación y bebidas | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: I love that Retail Edge provides us a point of sale system doing consignment and wholesale. We run on a lot of grant funding so being able to pull reports with specific detail is outstanding. The customer service is always good and I am able to get assistance with any questions or problems.
> 
> **Puntos en contra**: It can be confusing to new users. There is alot the system can do and the learning curve can be tricky.
> 
> We have used this POS system for 5 years now. As gold subscibers, we get access to immediate and very helpful customer service that I feel is a good value for our money. Huge shout-out to \[sensitive content hidden\]. He is very good at walking me through making changes to our system and teaching me how to do things. Having an option for a membership and loyalty program has been an key feature for us.  We recommend Retail Edge to new markets similar to our that need to do complex consignment sales and discounts.

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### "Customer Tracking / Inventory Control for Dummies.." — 5.0/5

> **Eric** | *26 de septiembre de 2025* | Artículos deportivos | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Easy to use and teach new employees how to use RetailEdge. The Inventory control is also very good in that we can monitor exactly what we need to see where we need to make adjustments.
> 
> **Puntos en contra**: While RetailEdge is great for inventory control it is cumbersome in some aspects.  RetailEdge does not allow for multiple vendors to be assigned to the same item.  Only 1 main vendor per item.  When using the matrix there are only 100 fields to be entered on any particular element value like Color or Size and while it hasn't really happened on size our Color Values has grown to Matrix Color 1, Color 2, and Color 3.
> 
> The program has been for the most part flawless and super stable.  We've been using it in our store since 1996.

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