¿Quién utiliza este software?

500+ member gym that sells memberships and needs to manage personal training and billing

Valoración media

37 reseñas
  • En general 4 / 5
  • Facilidad de uso 4 / 5
  • Atención al cliente 4 / 5
  • Funciones 4 / 5
  • Relación calidad-precio 4 / 5

Detalles del producto

  • Precio de partida $99/mes
  • Versión gratuita No
  • Prueba gratis Sí, consigue una prueba gratuita
  • Implementación En la nube, SaaS, web
  • Formación En persona
    En directo en línea
    Seminarios web
    Documentación
  • Asistencia En horario ininterrumpido (atiende un representante)
    Horas laborables
    En línea

Datos del proveedor

  • ShapeNet
  • http://www.shapenetsoftware.com
  • Fundada en 2002

Sobre ShapeNet

Since 2002, ShapeNet has been providing enterprise SaaS solutions to a variety of health and fitness centers. From small to medium sized service facilities, multi-site locations and chains to complex wellness centers. We deliver a full suite of integrated technology solutions. From billing your members, selling products and services, member self-help solutions, scheduling a class/training session on-line or through a club branded app, maintaining up to date member health profiles, and much more.

Funciones de ShapeNet

  • Biblioteca de ejercicios
  • Comercio electrónico
  • Fitness Assessments
  • Plan de entrenamiento
  • Procesamiento de pagos
  • Programa de nutrición
  • Seguimiento de certificaciones
  • Seguimiento de la asistencia
El proveedor no ha rellenado esta información.
  • Facturación
  • Gestión de contratos
  • Gestión de empleados
  • Gestión de eventos
  • Gestión de inventarios
  • Gestión de marketing
  • Gestión de membresías
  • Portal de miembros
  • Procesamiento de pagos
  • Punto de venta (POS)
  • Responsable de registro de llegada
  • Seguimiento de la asistencia

Las reseñas más útiles de ShapeNet

Great experience using the system and customer support. Some issues with reports and functions.

Traducir con Google Revisado el 9/5/2017
Bob D.
Person of Interest
Salud, bienestar y deporte, 13-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
Fuente: asdf
4/5
En general
4 / 5
Facilidad de uso
5 / 5
Características y funcionalidad
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Financial data capture, integration of schedule and facility use,trainer and customer data detail for measuring efficiency and productivity.

Puntos a favor: System features, data capture and reporting functions are excellent. System downtime is minimal. The financial data and downloads are a great feature excellent.

Contras: Needs better integration of features to allow easier and quicker data input during busy hours.
Too many features require replicating data entry such as; adding subsequent members of the same family requires , setting up rentals and closing multiple stations,closing adding members and closing out classes and members in them requires screen refresh on every attendee,payroll download is confusing. Field names and services do not match between system and system fields, Would like to set our own thank you letter.
Frequently new updates cause problems with current functions. Needs better Beta testing.
Downloading data supposed to go to Excel but instead always defaults to Unicode drives me nuts because I download a lot of reports and have to convert everyone.
Payroll summary picks up field that I don't want and have to reconfigure for every employee. Example the date field is always off by one cell. There is another field that has no purpose at all plus the classes pick up the class itself as if it were a person in attendance.
In the financial data the income categories should show number counts when applied to multiple categories. You can only get number # count data by looking at one category at a time.
When closing stations we should be able to close multiple stations on the matrix versus having to close each one then wait for the screen to update close the next one etc etc ad nausea.
The process of submitting a support ticket could be streamed lined.

Many times we deal with server issues and a slow system.

Traducir con Google Revisado el 9/5/2017
Jason E.
Director
Salud, bienestar y deporte, 13-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
Fuente: asdf
4/5
En general
3 / 5
Facilidad de uso
3 / 5
Características y funcionalidad
3 / 5
Asistencia técnica
4 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Puntos a favor: We like the customizable program. It works well for our business purposes. Has many great features, some we use, some we don't

Contras: so many options, can be overwhelming for a new user. Proper training from the begnning of the use of this product would be beneficial.

Respuesta de proveedores

por ShapeNet el 12/5/2017

We appreciate the feedback Jason. we're very pleased that your are benefiting from our customizable software system. it looks like it is working well for your business. we agree with you when you mentioned that a new user can be overwhelmed because of all the great benefits that are available. we have re-structured our training for new and existing clients, which we feel is more effective. we are getting good feedback from our clients with our new approach. we have resolved the core system performance issues and your system should be running much better now.
Larry King
Founder and CEO

Leer más reseñas