--- description: ¿Qué es y para qué sirve WEX Benefits? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es WEX Benefits? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software de administración de prestaciones](/directory/10025/benefits-administration/software) > [WEX Benefits](/software/78811/benefitsconnect) # WEX Benefits Canonical: https://www.capterra.mx/software/78811/benefitsconnect Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/78811/benefitsconnect?page=2) > Administración en línea y herramientas de inscripción para corredores de beneficios y grupos de empleadores. > > Veredicto: 6 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 6 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.0/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Wex - **Constitución**: 2001 ## Contexto comercial - **Precio inicial**: USD 0.01 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Administración COBRA - Administración de seguros de vida - Administración de seguros sanitarios - Conforme con HIPAA - Creación de informes ACA - Creación de informes/análisis - Gestión de la deducción - Gestión de prestaciones para empleados - Inscripción de prestaciones en línea - Panel de comunicaciones - Portal de autoservicio - Tablero de prestaciones ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de administración de prestaciones](https://www.capterra.mx/directory/10025/benefits-administration/software) ## Categorías relacionadas - [Software de administración de prestaciones](https://www.capterra.mx/directory/10025/benefits-administration/software) - [Software de recursos humanos](https://www.capterra.mx/directory/5/human-resource/software) - [Software de análisis para recursos humanos](https://www.capterra.mx/directory/31064/hr-analytics/software) - [Software de cuentas por pagar](https://www.capterra.mx/directory/30520/accounts-payable/software) - [Software de procesamiento de pagos](https://www.capterra.mx/directory/30232/payment-processing/software) ## Alternativas 1. [NetSuite](https://www.capterra.mx/software/135757/netsuite) — 4.2/5 (2003 reviews) 2. [Odoo](https://www.capterra.mx/software/135618/odoo) — 4.2/5 (1294 reviews) 3. [Sage 50 Accounting](https://www.capterra.mx/software/174753/sage-50cloud) — 3.9/5 (420 reviews) 4. [Paylocity](https://www.capterra.mx/software/86714/webpay) — 4.3/5 (1822 reviews) 5. [Rippling](https://www.capterra.mx/software/172127/rippling) — 4.9/5 (4614 reviews) ## Opiniones ### "Wex is a cool platform that provides a central hub for benefits for those interested" — 5.0/5 > **Ryan** | *22 de marzo de 2023* | Marketing y publicidad | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: I like that it has a lot of different educational and administrative options within the platform to make financial plans and handle my HSA and other related benefits > > **Puntos en contra**: There are things I am neutral about right now but nothing stands out as really bad. > > Positive in the transition ----- ### "Easy Choice Fuel Program" — 4.0/5 > **Jessica** | *21 de abril de 2025* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: At our company we like the ease of use for our drivers. We have 65 vehicles in our fleet that all need fuel. With Wex, we don't have to give all our drivers credit cards or submit for reimbursements, asking our drivers to pay the cost up from. Wex allows us to attach a gas only card to each vehicle, not the person, with excellent monitoring and alerting software to back the cards. > > **Puntos en contra**: The one complaint we've had is the stations accepted. For the most part, Wex is widely accepted. We are near a lot of rural areas and we will get a complaint from a driver about once a month that the card was not accepted at a station when there aren't many other options nearby. > > Our company has been using Wex for years. They have helped us as our fleet has grown and our needs have changed with fantastic customer service and support. The cash back benefits more than pay for the monthly fee, making it an easy decision when looking for a fuel card solution for your company and fleet. ----- ### "Disappointed Long Time Customer" — 2.0/5 > **Kaity** | *6 de diciembre de 2023* | Papel y productos forestales | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: The WEX cards were easy for our employees to use to get gas for our fleet. > > **Puntos en contra**: The customer service is terrible. We used WEX for 30+ years, and there was a storm that took out our internet for a week, so we had to mail a check instead of paying online like we usually do. The check got there late (for the first time in a long time), and instead of being understanding to a loyal customer, they charged us over $1,200\! Their website is also an impossible to navigate maze, and just isn't worth it. > > Our overall experience has been very negative. They switched websites a year or two ago and did not close the old cards after sending new cards, and charged us late payments for accounts that should have been closed out. It was very confusing, and the customer service pretty much did not exist. We should have switched fleet gas services then\! ----- ### "Meets Expectations" — 5.0/5 > **Jennifer** | *24 de octubre de 2024* | Salud, bienestar y deporte | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I have not experienced any issues with WEX Benefits. I am able to easily use my commuter funds by linking the credit card to my phone. > > **Puntos en contra**: The website/user experience is outdated. Not sure if this is from WEX itself but the limit of when the HSA funds turns into investment is rather high at the $2,000 mark. ----- ### "Wex Fuel Card" — 5.0/5 > **Shaq** | *12 de junio de 2024* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: Allows for immediate tracking of expenses, fraud alerts, and has 3rd party API > > **Puntos en contra**: if you're 1 day late, they destroy you with finance charge of insane proportions and getting them to reverse them is a nightmare ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/78811/benefitsconnect?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/78811/benefitsconnect) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | ----- ## Datos estructurados