--- description: ¿Qué es y para qué sirve Preferred Patron Loyalty? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Preferred Patron Loyalty? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software de fidelización de clientes](/directory/10031/customer-loyalty/software) > [Preferred Patron Loyalty](/software/78966/preferred-patron-loyalty) # Preferred Patron Loyalty Canonical: https://www.capterra.mx/software/78966/preferred-patron-loyalty Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.mx/software/78966/preferred-patron-loyalty?page=2) > Lleva adelante tu propio programa de fidelización del cliente con tu marca. Brinda reconocimientos por compras y visitas, aumenta la retención de clientes y fomenta el crecimiento. > > Veredicto: 109 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Preferred Patron Loyalty? Pequeñas, medianas y grandes empresas de diversos sectores de EE. UU., Canadá e Inglaterra. Perfecto para comerciantes independientes, tiendas de cadenas, comunidades y franquicias. Corporaciones B2B y B2C. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.9/5** | 109 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 5.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.9/5 | Basado en las opiniones generales | | Funciones | 4.8/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Preferred Patron Loyalty - **Constitución**: 2004 ## Contexto comercial - **Precio inicial**: USD 29.00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Bahamas, Canadá, Emiratos Árabes Unidos, Estados Unidos, Filipinas, Irlanda, Puerto Rico, Reino Unido, Sudáfrica ## Funciones - Alertas de cuenta - Alerts/Escalation - Análisis de sentimientos - Análisis de tendencias - Análisis visual - Base de datos de clientes - CRM - Comentarios/notas - Comunicación multicanal - Contratación de personal - Controles o permisos de acceso - Creación de informes y estadísticas - Directorio de miembros - Encuestas y comentarios - Formularios personalizables - Gestión de campañas - Gestión de comentarios - Gestión de contactos - Gestión de cuentas - Gestión de encuestas y sondeos - Gestión de la experiencia del cliente - Gestión de los comentarios negativos - Gestión de membresías - Gestión de modelos - Gestión de promociones - Gestión de recompensas - Historial de cliente - Importación y exportación de datos - Integración de redes sociales - Mensajería SMS - Modelos personalizables - Panel de actividades - Panel de comunicaciones - Participación del cliente - Personalización - Programa de fidelización - Programación - Programación de publicaciones - Promoción social - Resultado de salud - Seguimiento de actividades de clientes - Seguimiento de interacciones - Seguimiento de la participación - Seguimiento de problemas - Seguimiento/Análisis de uso - Supervisión de quejas - Tarjetas de fidelidad - Third-Party Integrations - Varios idiomas - Visualización de datos … y 13 características más ## Integraciones (en total: 18) - Bandwidth - Dealertrack DMS - EZ Texting - IVision - Infor CRM - Kaleyra - Lightspeed Retail - Plivo - Pxier Sales and Catering - Pxier Salon and Spa - SimpleTexting - Square Point of Sale - Tango - Text Request - Twilio … y 3 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 ## Categoría - [Software de fidelización de clientes](https://www.capterra.mx/directory/10031/customer-loyalty/software) ## Categorías relacionadas - [Software de fidelización de clientes](https://www.capterra.mx/directory/10031/customer-loyalty/software) - [Herramientas de marketing de contenido](https://www.capterra.mx/directory/30796/content-marketing/software) - [Software para gestión de referencias de clientes](https://www.capterra.mx/directory/30679/customer-reference-management/software) - [Software de gestión de experiencia del cliente](https://www.capterra.mx/directory/30671/customer-experience/software) - [Software para el éxito del cliente](https://www.capterra.mx/directory/30961/customer-success/software) ## Alternativas 1. 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[Zendesk Suite](https://www.capterra.mx/software/164283/zendesk) — 4.4/5 (4072 reviews) ## Opiniones ### "Thank You, Preferred Patron\!" — 5.0/5 > **Danell** | *5 de febrero de 2019* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Being a faith based non-profit I wanted to confirm to our board members, donors, volunteers and supporters that we were associated with a respectable company. > > **Puntos en contra**: The tablet interaction with software isn't working like I had anticipated. > > Last year I began the search for a Loyalty Program (LP) for our Non-Profit Resale Boutique. We have a great many followers and I wanted to offer my shoppers another opportunity to save money while they support a great organization. Originally I thought I had better speak to several LP because I wanted to ensure the correct fit. Being a faith based non-profit I wanted to confirm to our board members, donors, volunteers and supporters that we were associated with a respectable company. When it came to the four other LP demos I participated in there were lots of LP that talk a good game, but Preferred Paton was the only company that was able to give me what I wanted. From their customer service to their tech support Preferred Patron has exceeded my expectations. Our customers have really enjoyed their membership in Preferred Patron. In a short amount of time our membership in Preferred Patron has surpassed a thousand members. Members are excited about their points and redeeming to the extent that current members recruit new members in the store. I can in good conscience report that Preferred Patron has given our customers a fun interactive way to save money with us ----- ### "Very reputable Company" — 5.0/5 > **John** | *16 de febrero de 2024* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I have used Preferred Patron for my Loyalty Rewards program since October 2017. It is a great system and a program that I use every day. The program is easy to use and explain to customers. I cannot say enough good things about the program and the company. > > **Puntos en contra**: Nothing that I can think of. Preferred Patron has provided everything I can expect from them and the software. > > My overall experience with Preferred Patron has been exceptional. Their Customer Service Rep is \[sensitive content hidden\] . \[sensitive content hidden\] has always been my go-to person if I have a question or need help making changes in the program. He is pleasant to deal with and efficient at what he does. \[sensitive content hidden\] is a great asset to Preferred Patron. ----- ### "Preferred Patron is a great reward program." — 4.0/5 > **Cynthia** | *7 de abril de 2023* | Administración educativa | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Preferred Patron is a great option for rewarding preceptors that assist with the development of students. It allows them to see that they are valued and we appreciate all that they provide to our students. > > **Puntos en contra**: Ensuring that we are maximizing the use of the tool ----- ### "Customized for our use." — 5.0/5 > **Melody** | *14 de febrero de 2024* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The fact that they worked with me to customize the program to work with our free clothing program at the charity. Instead of earning points we are able to give our families points and the can then use the to shop for clothing. Each point equals a dollar so we can also quantify the value to our families. This is really backward for a loyalty program but it was exacly what I was looking forward and the made it happen. The absolute best thing is the customer support they have. \[sensitive content hidden\] is fantastic and responds within minutes, solves the problems and allows us to continue serving our clients. > > **Puntos en contra**: I think some of the reports are difficult but that may be because we are using it in a way that is not the way the program was desgined. > > It has been absolutely wonderful. Best customer service of anyone we work with. The program rarely has any problems or glitches. Runs very smoothly. I would love for it to work with Salesforce as an api. ----- ### "Satisfied Customer" — 5.0/5 > **Roxana** | *1 de junio de 2023* | Práctica médica | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: We have been using Preferred Patron for almost 10 years. The program has been very easy to learn and implement. I am a very picky consumer, but Preferred Patron has never fallen short of my expectations. Customer support has been absolutely outstanding, especially \[sensitive content hidden\], who is extremely knowledgeable and personable. I have never had any trouble getting in touch with a live customer service representative and they have been incredible fast in answering all my questions. I would highly recommend them to any business in need of keeping track of customer rewards. > > **Puntos en contra**: There is nothing negative I can say about Preferred Patron. ----- Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.mx/software/78966/preferred-patron-loyalty?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/78966/preferred-patron-loyalty) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados