--- description: ¿Qué es y para qué sirve Smartsheet? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Smartsheet? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de campañas](/directory/30012/campaign-management/software) > [Smartsheet](/software/79104/smartsheet) # Smartsheet Canonical: https://www.capterra.mx/software/79104/smartsheet Página: 1 de 143\ Siguiente: [Página siguiente](https://www.capterra.mx/software/79104/smartsheet?page=2) > Smartsheet es una plataforma de ejecución de trabajo en línea que permite a organizaciones de todos los tamaños planificar, administrar, automatizar e informar sobre el trabajo. > > Veredicto: 3535 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Smartsheet? La aplicación intuitiva de gestión de proyectos en línea de Smartsheet se usa ampliamente en todas las organizaciones para supervisar y administrar diversos tipos de trabajo para equipos grandes y pequeños, desde grandes empresas hasta PyME. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 3535 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Smartsheet - **Ubicación**: Denver, EE. UU. - **Constitución**: 2012 ## Contexto comercial - **Precio inicial**: USD 12.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, español, francés, inglés, italiano, portugués, ruso - **Países disponibles**: Alemania, Australia, Austria, Bélgica, Canadá, China, Dinamarca, Emiratos Árabes Unidos, España, Estados Unidos, Filipinas, Finlandia, Francia, India, Irlanda, Islandia, Italia, Japón, Luxemburgo, Malasia y 9 más ## Funciones - @menciones - API - Alertas y notificaciones - Análisis - Automatización de procesos empresariales - Budget Tracking - CRM - Configuración de flujos de trabajo - Conforme con HIPAA - Creación y diseño de formularios - Data Tabulation - Diseño y modelado del proceso - Estimación de costes - Facturación - Gestión de asignaciones - Gestión de calendarios - Gestión de canales - Gestión de capacidades - Gestión de la disponibilidad - Gestión de ofertas - Gestión de pedidos de trabajo - Gestión de presupuestos - Gestión de proyectos - Gestión de trabajo pendiente - Herramientas de colaboración - Historia clínica electrónica/informatizada - Hoja de ruta del producto - Integración de terceros - Mantenimiento preventivo - Panel de actividades - Panel de comunicaciones - Planificación de actividades - Planificación de campañas - Planificación de proyectos - Planificación en sprint - Planificación estratégica - Planificación y programación de proyectos - Presupuestos/previsiones - Programación de recursos - ROI Tracking - Revisión de documentos - Seguimiento de activos - Seguimiento de competencias - Seguimiento de creación de informes y proyectos - Seguimiento de gastos - Seguimiento horas/gastos - Subcontractor Monitoring - Supervisión KPI - Varias campañas - Workflow Automation … y 90 características más ## Integraciones (en total: 72) - 123FormBuilder - Acumatica Cloud ERP - Adobe Creative Cloud - Amazon Q - AppSheet - Azuqua - Backupify - Bitium - Box - Cronos - Docusign - Domo - Dropbox - Easy Insight - Egnyte … y 57 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de gestión de campañas](https://www.capterra.mx/directory/30012/campaign-management/software) ## Categorías relacionadas - [Software de gestión de campañas](https://www.capterra.mx/directory/30012/campaign-management/software) - [Software MRM (Marketing Resource Management)](https://www.capterra.mx/directory/31020/mrm/software) - [Software de marketing de eventos](https://www.capterra.mx/directory/31542/event-marketing/software) - [Herramientas de planeación estratégica](https://www.capterra.mx/directory/31031/strategic-planning/software) - [Soluciones de gestión de productos](https://www.capterra.mx/directory/30865/product-management/software) ## Alternativas 1. [Clockify](https://www.capterra.mx/software/169607/clockify) — 4.8/5 (9258 reviews) 2. [Jira](https://www.capterra.mx/software/19319/jira) — 4.4/5 (15443 reviews) 3. [Asana](https://www.capterra.mx/software/120550/asana-pm) — 4.5/5 (13631 reviews) 4. [monday.com AI Work Platform](https://www.capterra.mx/software/147657/monday-com) — 4.6/5 (6086 reviews) 5. [Trello](https://www.capterra.mx/software/1010321/trello) — 4.5/5 (23586 reviews) ## Opiniones ### "On point efficiency" — 5.0/5 > **Oscar Froylan** | *15 de marzo de 2025* | Aerolíneas/aviación | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: It's efficiency. It was always right on point. > > **Puntos en contra**: It's user interface was not that attractive, although it's not something important. > > Smartsheet has a way of making things simple, where it could really get more complicated. ----- ### "Smartsheet is Perfect for the Small Business" — 4.0/5 > **Julieann** | *17 de febrero de 2026* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Smartsheet takes all the benefits of Excel and creates an intuitive and super-simple to use platform. We use it to manage construction jobs and track job costs and documents all in one place. And the platform could not be more affordable\! With other construction project management software, what you pay for one year of Smartsheet will get you maybe a week for those other platforms. If you wanted to use just the basic sheets or take advantage of their feature rich workspaces and templates, you can use Smartsheet to track projects, office operations and costs, and as a document center (we use it to track our subcontractors certificates of insurance expirations dates), Smartsheet is definitely invaluable to us as a central project and operations management system that we can all access anywhere. > > **Puntos en contra**: Smartsheet cannot completely manage a project, meaning you will have to incorporate other tools (like budgeting software) to fully monitor and analyze the profitability of a project. Smartsheet keeps the raw data in one place, but does not help to analyze and make sense of it. > > Smartsheet is a perfect place for small businesses to start with and to help them grow to the next level project management software. ----- ### "More than a project management tool" — 4.0/5 > **Matt** | *5 de junio de 2026* | Medios de difusión | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: 1. Highly versatile and scalable Smartsheet supports a wide range of use cases, from workflow automation and reporting to governance, compliance, project management, and client-facing solutions. It scales effectively from individual teams to enterprise-wide deployments. 2. Strong business value and user adoption The platform is intuitive for business users, reducing reliance on technical teams while improving visibility, collaboration, operational efficiency, and decision-making. > > **Puntos en contra**: 1. Administration can become complex at scale As deployments grow, managing permissions, WorkApps, governance standards, and platform architecture requires dedicated ownership and strong administration practices. 2. Some enterprise features lack maturity Certain capabilities, such as WorkApps administration, group-based sharing, form draft saving, and large-scale governance controls, could be further developed to better support enterprise-scale environments. > > Smartsheet is more than a project management tool; it is a scalable business operations platform. It supports governance, compliance, reporting, workflow automation, and client-facing services, helping approximately 1,000 employees work more efficiently while enabling innovation, operational excellence, and recurring revenue generation. ----- ### "Time to transition away from Smartsheet" — 1.0/5 > **Harris** | *26 de agosto de 2025* | Administración educativa | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: Initially we used Smartsheet due to its rich collaboration features which Excel did not have at the time back in 2014. It had a better UI/UX experience and seemed intuitive to use. The ease of collaboration worked well for a period and the webform builders worked well initially. > > **Puntos en contra**: For a company largely just using the system for Excel style workflows and collaboration its price is prohibitive when we already pay for 365. Recently their redesign of subscription and user types has meant that our Not for profit company goes from $600 per year $4000. This is after we have largely committed to using it for many business operations involving external suppliers. With a razor thin IT budget, these kinds of changes to billing are catastrophic with relatively little lead time to transition away. Larger businesses would suffer worse with a change like this resulting in a pivot of critical systems. > > Overall the experience has been good till the last year with the drastic pricing changes and relatively short lead time. ----- ### "Versatile and Effective for Company-Wide Workflow Management" — 4.0/5 > **Caleb** | *20 de abril de 2026* | Construcción | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: The biggest strength of Smartsheet is its versatility. We use it across the company for a wide range of functions, from receipt tracking and estimating pipelines to project management and scheduling, which makes it a valuable all-around platform. > > **Puntos en contra**: The main limitation with Smartsheet is its formula structure and overall flexibility for more advanced data analysis. While it performs well for organized, process-driven tracking, it can be restrictive when more dynamic calculations and multidirectional data relationships are needed. > > Overall, my experience with Smartsheet has been very positive. It is a highly versatile platform that works well for a wide range of business functions, including tracking, estimating, project management, and scheduling. While it does have some limitations in handling more advanced calculations and data relationships, it has still been a great tool for our overall workflow. ----- Página: 1 de 143\ Siguiente: [Página siguiente](https://www.capterra.mx/software/79104/smartsheet?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/79104/smartsheet) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados