--- description: ¿Qué es y para qué sirve Dematic Sprocket? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Dematic Sprocket? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software de control de activos fijos](/directory/10026/fixed-asset-management/software) > [Dematic Sprocket](/software/81734/dematic-sprocket) # Dematic Sprocket Canonical: https://www.capterra.mx/software/81734/dematic-sprocket Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/81734/dematic-sprocket?page=2) > Ya sea realizando reparaciones, mantenimiento preventivo, inspecciones o mantenimiento correctivo, realizando el seguimiento de las órdenes de trabajo y el tiempo del técnico. > > Veredicto: 17 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 17 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Dematic - **Ubicación**: Grand Rapids, EE. UU. ## Contexto comercial - **Público objetivo**: 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Códigos de barras/RFID - Gestión de inventarios ## Opciones de asistencia - Asistencia 24/7 - Chat ## Categoría - [Software de control de activos fijos](https://www.capterra.mx/directory/10026/fixed-asset-management/software) ## Categorías relacionadas - [Software de control de activos fijos](https://www.capterra.mx/directory/10026/fixed-asset-management/software) - [Software de mantenimiento](https://www.capterra.mx/directory/30058/maintenance-management/software) ## Alternativas 1. [MaintainX](https://www.capterra.mx/software/179296/getmaintainx) — 4.8/5 (1005 reviews) 2. [Asset Essentials](https://www.capterra.mx/software/113574/assetessentials) — 4.4/5 (284 reviews) 3. [Q Ware CMMS](https://www.capterra.mx/software/87768/q-ware-cmms) — 4.6/5 (60 reviews) 4. [Maintenance Care](https://www.capterra.mx/software/133246/maintenance-care) — 4.7/5 (105 reviews) 5. [Eptura Asset](https://www.capterra.mx/software/125977/managerplus) — 3.9/5 (195 reviews) ## Opiniones ### "RiverPark Dematic Review" — 5.0/5 > **David** | *10 de septiembre de 2018* | Propiedad inmobiliaria comercial | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The ease of use, I found the APP very easy to manipulate and user friendly. I like the way you can pull up WOs and add time, pictures, documents and notes to close out a work order. It easy to go from one work order to another and it has a history so you can easily go back and forth through work orders. > > **Puntos en contra**: Sometimes the certificates run out on the APP and can cause some problems but for the most part it runs pretty smooth > > We are able to keep good records an the way work orders are being handled and keeping a good time stamp ----- ### "Dematic Sprocket the best experience with CMMS software" — 5.0/5 > **Roger** | *7 de septiembre de 2018* | Servicios para instalaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Ease of use: Sprocket is straight forward and easy to use as work orders are created by filling out a few short fields and by adding email addresses the contact is notified when work orders are opened, status changes, and closed. Preventive maintenance schedules are created quickly and scheduling PM's are an easy step by step process including equipment numbers, location and data tracking along with costs. Sprocket customers support is second to none and technicians answer calls and address needs immediately and are very helpful when programming changes are required by the customer. You can talk to a programmer, if needed, on your first call. Sprocket software and technical support costs are very reasonable compared with most CMMS programs. > > **Puntos en contra**: I can't honestly say there are things I don't like about Sprocket as it works very well for our needs. I would like to see the reporting system a little easier to use but Dematic Sprocket creates most of our reports so the point is almost moot but time could be saved if we were more comfortable with creating reports. > > We have been with Sprocket for 13 years almost since the day Sprocket was created. We have had ups and downs over the years with technicians, software updates and upgrades but the past 8 years have been the best experience we have had with technical response, accessibility of Sprocket, willingness to help with programming changes such as Sprocket/Banner payroll integration, Project Management modules, inspection creation and processes all help to make our organization more efficient. ----- ### "Sprocket Review" — 3.0/5 > **James** | *7 de septiembre de 2018* | Minería y metalurgia | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Ease of use User friendly interface Ability to add users > > **Puntos en contra**: Initial training was more involved than initially thought ----- ### "Fully customized Property Accountability Tool that gets the job done\!" — 4.0/5 > **Brian** | *13 de septiembre de 2018* | Logística y cadena de suministro | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Sprocket can be fully customized to meet the needs of a variety of programs. We use it heavily to track property on two different Government programs where the property is located in multiple theaters of operation. We've been very successful with it. > > **Puntos en contra**: The end user can do a lot of the customization but I've had to rely on Dematic support for some of the more complex jobs. > > Would not hesitate to use Sprocket again on future work. ----- ### "Sprocket Review" — 5.0/5 > **Parker** | *10 de septiembre de 2018* | Servicios para instalaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Ease of use. Even if I had a problem I could not resolve, customer support always assisted in a timely manner. > > **Puntos en contra**: Exporting reports to Microsoft Excel creates comma separated values for reports with more than 10,000 line items. I have to divide the report using dates for the report in order for the report to export correctly. Then I have 2 or more reports to consolidate. > > We lost a contract for service (HVAC) due to a lack of documented time and material. Dematic Sprocket has provided the tool for recording technician time and material costs. The overall experience has been excellent for me as administrator. I am able to document and record data required by the customer . ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/81734/dematic-sprocket?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/81734/dematic-sprocket) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Datos estructurados