Tele-Watch

Tele-Watch

Por GILL Technologies

¿Quién usa Tele-Watch?

Small to mid size business utilizing mobile phones

¿Qué es Tele-Watch?

30 Day FREE Trial - Cell Phone Expense Management Software - Reducing companies Cellular monthly expenses. Robust features include:
>Multi-Carrier Support- View your entire organizations costs
>Cost Drill Down: Reporting by carrier, service, location, department, cost center, +more
>Manager Reporting: Control access and views
>Cost Rankings: Quickly view top users, weekend users data users, +more
>Track Dead Assets - which devices are not in use
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Información sobre Tele-Watch

GILL Technologies

http://www.gill-technologies.com

Fundada en 2000

Resumen de precios de Tele-Watch

Tele-Watch no tiene versión gratuita, pero ofrece una prueba gratis. La versión de pago de Tele-Watch está disponible a partir de USD 99.00/mes.

Precio inicial

USD 99.00/mes

Versión gratuita

No

Prueba gratis

Implementación

En la nube, SaaS, web

Formación

En vivo en línea

Asistencia

Horas laborables

Funciones de Tele-Watch

Software de gestión de costes de redes inalámbricas
Admite puntos de wifi
CRM
Creación de informes de uso
Facturación fraccionada
Facturación según el uso
Gestión de adquisiciones
Gestión de descuentos
Opciones de mover, añadir y cambiar
Planes de tarifas personalizadas

Opiniones de Tele-Watch

Mostrando 4 de 4 opiniones

En general
3.5/5
Facilidad de uso
3.8/5
Atención al cliente
4/5
Funcionalidades
Relación calidad-precio
Yanic S.
IT Analyst
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    Sin valoración
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    Sin valoración
  • Probabilidad de recomendación
    Sin valoración
  • Fuente de la reseña 
  • Publicado el 11/8/2010

"Tele Watch Service"

Comentarios: From the experienced we've had so far with the service, I would be comfortable to recomment Gill's services.

Puntos a favor: - Excellent, rich reporting
- Courteous and efficient service
- Efficient and mostly easy implementation

Contras: - Support hours somewhat short

  • Fuente de la reseña 
  • Publicado el 11/8/2010
Gary M.
General Manager
  • Valoración global
    4/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    Sin valoración
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    Sin valoración
  • Probabilidad de recomendación
    Sin valoración
  • Fuente de la reseña 
  • Publicado el 11/8/2010

"Tele-Watch review"

Comentarios: Good product

Puntos a favor: Product has a wide variety of reports

Contras: The reports in some cases provide too much information on one screen.

  • Fuente de la reseña 
  • Publicado el 11/8/2010
Heather W.
Vice President
  • Valoración global
    3/5
  • Facilidad de uso
    3/5
  • Características y funcionalidades
    Sin valoración
  • Asistencia técnica
    4/5
  • Relación calidad-precio
    Sin valoración
  • Probabilidad de recomendación
    Sin valoración
  • Fuente de la reseña 
  • Publicado el 11/8/2010

"Tele-Watch for Wills Transfer Limited"

Comentarios: I'd like to see it more current with all communication needs.

Puntos a favor: summary by user for the last 12 months is very helpful info

Contras: data is not up to date ie. user name outdated for Mike network.
Communication - very outdated (Mar 09).
can't change password.

Respuesta de proveedores

por GILL Technologies el 12/8/2010

Thank you for your feedback Heather. I will address each of your concerns and have an account rep contact you to discuss.

Concern: Data is not up to date ie. user name outdated for Mike network.
*Tele-Watch uses carrier billing - we need to make this change at carrier level and it will show up in Tele-Watch changed with the next upload. We can over-ride this; however it is better to keep in sync.

Concern: Communication - very outdated (Mar 09).
*These details under Telecom, NOT Mobile and we are not currently managing or uploading Telecom data. Please contact us to add this. Note, out-dated information may show up on a number that has been canceled for year to date history.

Concern: can't change password.
*Password can be changed under Admin. Our support team will contact you to review the process.

Thank you again for your feedback, we truly appreciate your business.

  • Fuente de la reseña 
  • Publicado el 11/8/2010
Dennis F.
IT Manager
  • Valoración global
    2/5
  • Facilidad de uso
    3/5
  • Características y funcionalidades
    Sin valoración
  • Asistencia técnica
    2/5
  • Relación calidad-precio
    Sin valoración
  • Probabilidad de recomendación
    Sin valoración
  • Fuente de la reseña 
  • Publicado el 11/8/2010

"Swish-Telewatch"

Comentarios: A good system, but needs some polish and additional openness

Puntos a favor: Canned reports work well, are accurate
Timely
Top-N reports are good for management

Contras: Open report-writing system would be useful for reconciliation reports, or reports that don't fit within the canned suite, or canned reports for a specific business need.
Exportable data (CSV/XLS) would be useful
User access model is clunky; it would be good to be able to define groups and hierachies
Passwords are exposed
Being able to make changes that create a work ticket (eg, basic change management)

Respuesta de proveedores

por GILL Technologies el 13/8/2010

Hello Dennis,

thank you for your valuable feedback. I have to tell you we agree totally with all of the cons you listed. In fact we agree so much that the latest version of Tele-Watch version 2.0 is to start launching to current clients in September of 2010 where we will address all of these concerns, plus bring some all new functionality to the system which will revolutionize communication management.

I'm so excited to share all of this information with you, but will leave it for our upcoming training seminars we will be providing for all clients. We will be notifying you soon of upcoming trainings so keep an eye out. Thank you again for your valuable feedback and being a most valuable client.

Tele-Watch Team

  • Fuente de la reseña 
  • Publicado el 11/8/2010