Rocket Matter

"GREAT software to keep track of your cases and bill hours. A bit expensive."

Comentarios: BILLABLE HOURS! Keep track of them. TEMPLATES! Based on the kind of law you practice. CONTACTS! Let's say you have an adjuster saved as a contact, he calls to settle a case, then you're able to see all cases with him and discuss all.

Puntos a favor: When set up properly you can just open new case and auto assign tasks to your staff by templates. We are an Injury Law and this software has made our practice a heck of a lot easier.

Contras: PRICE. Every user is billed separately. Would be nice to have have packages based on the size of the law firm.

"Great Service and Functionality"

Comentarios: I am very pleased with the service.

Puntos a favor: That is is a cloud based program with updates and customer service included in the subscription.

Contras: I would like a billing option to have the timer, with a short description of the action (that is always generated on the invoicing), but another section for notes (because I will sometime take notes on the timer description) that do not generate on the invoicing. Because, sometimes I will have to go back through the invoice and delete verbiage.
Also, the phone/iPad app does not work very well...I find.

"Good but not the best"

Comentarios: Rocket Matter was perfect for us when we only had 25-50 matters. And like I said, the billing was superior to any other practice management software we have used. I think if you are a firm that doesn't do volume work on a daily basis, this is excellent software.

Puntos a favor: This is a basic, user friendly software that is great for non-volume practice management and makes legal billing very easy. It keeps track of all your matters and clients, and you can tag multiple matters to a client. You can search by client or matter, and it stores all the contact data for your clients.

Contras: We are a tiny volume law firm that handles 500 matters simultaneously. Rocket Matter was not enough for us. We switched to a practice management software that has checklists and steps - once you've checked off the items for one step, it moves you to the next step. Rocket Matter did not have that dynamic functionality we require.

"RM Review"

Comentarios: Overall experience is enjoyable. I am hoping for some updates soon to address some of my concerns.

Puntos a favor: I have really liked this software for several years. It is easy to use, tracking time is simple. billing overall is easy to use. I love the document template function, that is what drove me to RM. The calendar integrates well with google, only a few issues here and there.

Contras: Wish I could text clients from software- have to have add on
Wish I could do some sort of docusign for contracts through software
Wish I could do some enhancements will flat fee billing

"Rocket Matter Review"

Puntos a favor: The Rocket Matter calendar feature is very easy to use and visually see the entire firm's calendar at once. Additionally entering billable time is fairly easy and streamlined.

Contras: Tasks can only be assigned to one user at a time. There should be a feature to allow additional users to at least view tasks assigned to another user on the second users dashboard and task list.