--- description: ¿Qué es y para qué sirve BigWave? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es BigWave? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software administrador de los servicios de campo](/directory/10009/field-service-management/software) > [BigWave](/software/86528/bigwave) # BigWave Canonical: https://www.capterra.mx/software/86528/bigwave Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.mx/software/86528/bigwave?page=2) > Mejora el flujo de efectivo y el balance general con una facturación rápida y precisa del trabajo de servicios externos. > > Veredicto: 36 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa BigWave? Adecuado para cualquier organización que gestione activos físicos de campo y que deba enviar técnicos in situ para realizar servicios de instalación y mantenimiento (POS, seguridad, redes, electricidad, pantallas digitales, terminales). ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 36 Opiniones | | Facilidad de uso | 4.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: BigWave Software - **Constitución**: 2006 ## Contexto comercial - **Precio inicial**: USD 29.00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (local), Linux (local) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Acceso móvil - Base de datos de contactos - Cobro de pagos en el terreno - Facturación - Firma electrónica - Gestión de expediciones - Gestión de inventarios - Gestión de pedidos de trabajo - Historial de servicios - Presupuestos y estimaciones - Programación - Seguimiento de tiempo en línea ## Opciones de asistencia - Chat ## Categoría - [Software administrador de los servicios de campo](https://www.capterra.mx/directory/10009/field-service-management/software) ## Alternativas 1. [Jobber](https://www.capterra.mx/software/127994/jobber) — 4.6/5 (1420 reviews) 2. [Salesforce Service Cloud](https://www.capterra.mx/software/136189/salesforce) — 4.5/5 (820 reviews) 3. [Quickbase](https://www.capterra.mx/software/157262/quickbase) — 4.4/5 (327 reviews) 4. [mHelpDesk](https://www.capterra.mx/software/77264/mhelpdesk) — 4.3/5 (823 reviews) 5. [FORM OpX](https://www.capterra.mx/software/133308/forms-automation-software) — 4.5/5 (36 reviews) ## Opiniones ### "Great, small improvements could make it better." — 3.0/5 > **Denise** | *4 de agosto de 2022* | Fabricación de productos eléctricos/electrónicos | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Overall it is pretty easy and BigWave is always very good at adapting to their customers needs. It is a great way to communicate within your team regarding various projects and work orders. Keeps everything organized. > > **Puntos en contra**: Some pages are very slow at uploading compared to other pages (e.g. our quote/invoice tabs are very slow). Sometimes small changes to templates etc. have to go through BigWave. Seems like a lot of work for a small change. It would be nice to be able to make those changes right away on our own. Sometimes we have to copy and paste stuff from different areas.. it would be nice if certain information could auto populate to similar pages where it is needed to be seen as well. Ex. Sometimes Line items in the Invoice Tab need to also be seen in the Supplier Purchase Orders tab or vice versa. Because the program is customizable, the overall appearance or flow of it seems choppy. Our comments section can often be quit lengthy, it would be nice to have one of those buttons that you click and it will take you right to the top of the screen again. > > Overall BigWave has been great, it is the core component of our Project and Job Management flow. ----- ### "Bigwave an advantage" — 5.0/5 > **Brian** | *22 de septiembre de 2016* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Bigwave's user interface is extremely easy to use and their multi-level approach allows users to see all the pertinent information and use all of the tools required for each specific role in a simple, easy to understand way. We are continually surprised at how fast our customers and technicians grasp the concepts. With everyone working within the same system communication is accurate and streamlined. Bigwave allows us to consistently provide a professional product and maintain a high service level across our portfolio. In most cases our competition relies on spreadsheets and scratchpads to stay organized while we rely on a system that is available at any time, from anywhere giving us a distinct advantage. > > Several years ago we were looking for a platform to manage our ongoing work across our company's national spread. We looked at many solutions but found that they would all require us to adjust our business models slightly to fit into their structure. When we found Bigwave, we recognized an inherent flexibility that would accommodate not only our national business practices but also the nuances found in each of our various regions and our varied customer base. The flexibility of the system allows us to make adjustments within the system based on project and customer specifics without making time consuming program changes or leaving the platform to work within a parallel spreadsheet/ system. ----- ### "Great software, UI could be improved" — 4.0/5 > **Amrit** | *8 de agosto de 2022* | Construcción | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Great functionality, lots of customizable, and overall very reliable. User interface could be better and more user friendly. > > **Puntos en contra**: U/I, small glitches in the software, such as not being able to use the ampersand. semicolons, etc. > > Overall good experience, like any other software, there can be improvements at the consumer level. User experience isn't the mote important thing, considering we use this as a work order service management.. reliable functionality is the most imporant aspect, and big wave delivers. ----- ### "Flexible, functional platform" — 5.0/5 > **Travis** | *22 de septiembre de 2016* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Flexibility. All in one platform. Web based. Exceptional functionality\! > > We have been using Bigwave as our comprehensive service delivery platform for two years now and truly can't say enough about it. Centralised web based dispatch prevents double booking because I know that my techs and dispatch staff are working off of the same real-time schedule. I can track the status of any work order with ease, searching by customer, site, technician, accounting info, etc.. The asset management provides versatile functionality for my larger customers. My tech's shine when they attend site with the right parts in hand every time, as they can dig into the all the necessary maintenance information for the equipment they are working on. Flow-through from the work order to the invoicing allows us to invoice virtually on the spot. Transparent billing practice leads to satisfied, repeat customers. Big wave itself has proven to be everything we could hope for in a service delivery platform, but it's the service on the back end that has set them apart. They genuinely care about our business, how our office runs, providing insight and solutions that exceed our expectations. I would recommend them in a heart-beat. Thank you for helping us deliver top-shelf service Bigwave\! ----- ### "Excellent Managemnt Application" — 5.0/5 > **Scott** | *19 de noviembre de 2018* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: We used this to manage the deployment of several major systems across the country. This application flawlessly performed its functions well. The customization was great and the customer support was impeccable. We had a large number of people accessing the system and with a wide range of skill sets and it took very little training to get them up to speed on the application flow . > > **Puntos en contra**: I don't really have any complaints about the system. It did it's job and it did it well. We did not have to bend our processes to accommodate the software too much and that was nice. > > We managed the Major Deployment of several Major computer systems roll outs across the country with this platform managing hundreds of installers and dozens of project managers all being completed on time and at budget. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.mx/software/86528/bigwave?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/86528/bigwave) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados