--- description: ¿Qué es y para qué sirve Paylocity? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Paylocity? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software de nómina](/directory/30202/payroll/software) > [Paylocity](/software/86714/webpay) # Paylocity Canonical: https://www.capterra.mx/software/86714/webpay Página: 1 de 79\ Siguiente: [Página siguiente](https://www.capterra.mx/software/86714/webpay?page=2) > Solución de nómina basada en la web que está diseñada para ofrecer funciones de nómina y gestión de RR. HH. > > Veredicto: 1932 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 1932 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.1/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Paylocity - **Constitución**: 1997 ## Contexto comercial - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Arabia Saudita, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Baréin, Bermudas, Brasil, Bulgaria, Bélgica, Canadá, Catar, Chequia, Chile, China, Colombia, Corea del Sur y 54 más ## Funciones - Acceso móvil - Administración de seguros de vida - Análisis de tendencias - Base de datos de empleados - Carga de recibos móviles - Categorización/Agrupación - Clock In/Out - Conforme con HIPAA - Cumplimiento tributario - Encuestas y comentarios - Gestión de aplicaciones - Gestión de auditorías - Gestión de calendarios - Gestión de candidatos - Gestión de comentarios - Gestión de control de horas - Gestión de cursos - Gestión de documentos - Gestión de empleados - Gestión de indemnizaciones - Gestión de la conformidad - Gestión de nóminas - Gestión de prestaciones para empleados - Gestión de recibos - Gestión de revisión del rendimiento - Gestión de tareas - Gestión de ventajas - Goal Setting/Tracking - Informes de nómina - Panel de actividades - Panel de comunicaciones - Planificación de personal - Portal para empleados - Preparación W-2 - Programación automatizada - Publicación de ofertas de empleo - Reconocimiento de empleados - Reconocimiento entre pares - Registro único - Seguimiento de actividades - Seguimiento de ausencias - Seguimiento de candidatos - Seguimiento de cursos - Seguimiento de gastos - Seguimiento de la asistencia - Seguimiento de la participación - Seguimiento del tiempo - Tablero de prestaciones - Tests/Evaluaciones - Transferencia … y 70 características más ## Integraciones (en total: 106) - 7shifts - AccuSourceHR - Alerus - Altametrics - AxisCare - Azure Portal - BambooHR - BenefitMall EmployerFocus - BigQuery - Blackbaud Financial Edge NXT - Blue Marble Payroll - Bluestar PLM - Broadridge Retirement Readiness - Bullhorn - CDK … y 91 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de nómina](https://www.capterra.mx/directory/30202/payroll/software) ## Categorías relacionadas - [Software de nómina](https://www.capterra.mx/directory/30202/payroll/software) - [Software para control de gastos de empresa](https://www.capterra.mx/directory/30559/expense-report/software) - [Plataformas LMS](https://www.capterra.mx/directory/30020/learning-management-system/software) - [Software de recursos humanos](https://www.capterra.mx/directory/5/human-resource/software) - [Software de administración de prestaciones](https://www.capterra.mx/directory/10025/benefits-administration/software) ## Alternativas 1. [Deel](https://www.capterra.mx/software/205015/deel) — 4.9/5 (4309 reviews) 2. [Rippling](https://www.capterra.mx/software/172127/rippling) — 4.9/5 (4871 reviews) 3. [RUN Powered by ADP](https://www.capterra.mx/software/185859/run) — 4.6/5 (1547 reviews) 4. [ADP Workforce Now](https://www.capterra.mx/software/155895/workforcenow) — 4.4/5 (7262 reviews) 5. [Paycom](https://www.capterra.mx/software/130949/paycom) — 4.4/5 (1395 reviews) ## Opiniones ### "Paylocity: HRIS Hero or Villain?" — 4.0/5 > **Adan** | *12 de agosto de 2026* | Hospital y atención sanitaria | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: The HR module is awesome. It tracks employee information, time card management and payment history accurately which gives confidence to make it the single source of truth. The new UI/UX helps the navigation to be more smooth. > > **Puntos en contra**: Turnaround times for customer support and communication from their team can be worked on. The account manager doesn't do touchpoints and we are the ones that normally have to hunt em down. > > The software is good and it delivers what it promises 90% of the time. It is better than other hype HRIS systems out there but the evaluation of the modules needed is important so you don't overpay. ----- ### "Reliable, User-Friendly Payroll & HR Platform" — 5.0/5 > **Nikki** | *23 de julio de 2026* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: What I liked most about Paylocity was how easy it was to use for both employees and managers. The platform made it simple to access pay stubs, track time, request time off, and manage HR tasks all in one place. Everything was organized, and the mobile app made it convenient to access information anytime. Overall, it helped streamline payroll and workforce management while providing a smooth user experience. > > **Puntos en contra**: There isn't much to dislike overall, but some features can take a little time to learn at first, and occasionally the mobile app can be a bit slow. Once you're familiar with the platform, though, it's easy to use. > > My overall experience with Paylocity has been very positive. It's a reliable, easy-to-use platform that simplifies payroll, time tracking, and HR tasks. Everything is organized in one place, making it convenient for both employees and employers to manage day-to-day workforce needs efficiently. ----- ### "Refer everyone to it" — 4.0/5 > **Tricia** | *5 de agosto de 2026* | Servicios | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I have been in HR for 19 years and have used a lot of HRIS systems. Paylocity has been the most all-encompassing product and the most user friendly. > > **Puntos en contra**: They sell you "dedicated account support" but not once in the 7 years we have had them as my rep answered when I called in. They will reply to emails, but most times that takes at least 2 days and then a canned response is given without looking at what I already did/sent. When you reply, it could be days for another response. > > I have switched another company to Paylocity. Of the systems I have used, although it has it's cons, it is light years better than the current competition. ----- ### "Paylocity Mixed Feelings" — 3.0/5 > **Alyssa** | *5 de agosto de 2026* | Construcción | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: The reporting options available within Paylocity are one of the platform’s strongest features. They are extremely helpful in streamlining reporting tasks, reducing manual work, and providing valuable visibility into HR and payroll data. When the available reporting capabilities align with our needs, they significantly improve efficiency and allow us to make more informed decisions. > > **Puntos en contra**: The customer service is quite terrible and non personalized. Although you are assigned an "account manager," this person is rarely available for you if you need to call in customer support. > > My overall experience with Paylocity has been mixed. The platform offers a wide range of HR, payroll, and employee management tools that can be valuable for organizations looking to centralize their processes. Features such as employee self-service, onboarding, benefits administration, and reporting capabilities have been helpful in streamlining certain HR functions. However, my experience has also been impacted by recurring system limitations, reporting challenges, and difficulties obtaining timely support when issues arise. As an HR/payroll professional, accuracy and efficiency are critical, and there have been instances where payroll reporting, workers’ compensation reporting, and system functionality did not align with our operational needs. Resolving these issues often required significant manual work, multiple follow-ups, and escalation to find solutions. One of the biggest challenges has been the gap between what the system appears capable of doing and what can realistically be customized or supported without additional costs, lengthy timelines, or extensive troubleshooting. For example, when we needed specific reporting solutions to support compliance and workers’ compensation requirements, the available options were limited and the turnaround times did not always meet the urgency of payroll and compliance deadlines. That said, I do appreciate the breadth of services Paylocity provides and the potential the platform has when configured properly. A stronger focus on proactive support, faster issue resolution, greater transparency around system limitations, and more flexible reporting options would significantly improve the customer experience. ----- ### "My Paylocity Experience" — 4.0/5 > **LATAMRA** | *5 de agosto de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I love the ease of use and the customizable features. The time tracking is easily manageable in the Time \& Labor module. Since implementation, the customer service has improved. > > **Puntos en contra**: Some of the documents we need to update aren't as easy as I initially expected, as they were created by our implementation representative. I manage the Recruitment and Onboarding. I also don't like when isolated issues arise that we as administrators cannot immediately assist with. For example, resetting access for an employee feels like taking an act of Congress to resolve. We follow the options provided, and the employee usually has success after 3 or more attempts, and it works the day or 2 afterwards. > > The overall experience has been pretty great, aside from the isolated issues and some Onboarding to HR \& Payroll features that aren't manual. ----- Página: 1 de 79\ Siguiente: [Página siguiente](https://www.capterra.mx/software/86714/webpay?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/86714/webpay) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados