AdvancedBilling

AdvancedBilling

Por AdvancedMD

¿Quién utiliza este software?

Médicos, ejecutivos médicos, gerentes clínicos, gerentes de consultas, gerentes de oficina, administradores de oficina, ejecutivos de atención médica, enfermeras practicantes, asistentes médicos

Valoración media

552 opiniones
  • En general 3.9/5
  • Facilidad de uso 3.8/5
  • Atención al cliente 3.7/5
  • Funcionalidades 3.8/5
  • Relación calidad-precio 3.6/5

Detalles del producto

  • Versión gratuita No
  • Prueba gratis No
  • Implementación En la nube, SaaS, web
  • Formación En persona
    En directo en línea
    Seminarios web
    Documentación
  • Asistencia En horario ininterrumpido (atiende un representante)
    Horas laborables
    En línea

Datos del proveedor

  • AdvancedMD
  • http://www.advancedmd.com
  • Fundada en 1999

Sobre AdvancedBilling

AdvancedBilling: impulsa los ingresos con facilidad. Todas las herramientas que necesitas para administrar tus cuentas por cobrar y tratamiento de reclamaciones en una sola base de datos. El robusto centro de intercambio de información de este sistema automatiza los procesos manuales y mejora el flujo de trabajo. ClaimsCenter te brinda listas de trabajo generadas automáticamente, seguimiento de reclamaciones y facturación centralizada. Identifica fácilmente los problemas con ClaimInspector, que elimina automáticamente los errores potenciales en las reclamaciones. Los resultados son asombrosos: casi el 100 % de aceptación de reclamaciones en el primer intento. Consulta más saludable = pacientes más saludables.

Funciones de AdvancedBilling

  • Base de datos de contactos
  • Calculadora de impuestos
  • Facturación de gastos imprevistos
  • Facturación de proyectos
  • Facturación en línea
  • Facturación por horas
  • Facturación recurrente y suscripciones
  • Facturas personalizables
  • Gestión de demandas de pago
  • Pagos en línea
  • Pagos móviles
  • Portal de facturación
  • Procesamiento de pagos
  • Varias divisas
  • Asesoramiento de remesas
  • Entrada de códigos y cargos
  • Filtro de reclamaciones
  • Gestión de clínicas
  • Gestión de demandas de pago
  • Historial de facturas
  • Panel de control personalizable
  • Presupuestos y estimaciones
  • Procesamiento de reclamaciones
  • Seguimiento de la conformidad
  • Verificación de seguros

Las opiniones más útiles de AdvancedBilling

Excellent software for insurance billing

Publicado el 6/3/2019
Jeanette W.
Practice Manager
Hospital y atención sanitaria, 13-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
5/5
Facilidad de uso
4/5
Características y funcionalidades
5/5
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Puntos a favor: A simple to use software for billing insurance claims. We use Practice Fusion and this is one of the few billing softwares that will "talk" to our EMR. The system is simple to set up and the company can have you up and running (using their clearinghouse) within about 4 weeks. Customer support is good. They respond quickly. Functionality saves time with ERA's and automatic posting. We have a single provider and this works great.

Contras: Can be difficult/time consuming to add another provider. You need to plan well ahead if you are going to do this.

Advanced MD Review

Publicado el 9/8/2019
Natalie H.
Project Administrator
Práctica médica, 13-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña 
5/5
En general
5/5
Facilidad de uso
5/5
Características y funcionalidades
2/5
Asistencia técnica
3/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: We had a rough transition with Advanced MD but overall it has gotten a lot better and we don't have hardly any issues with the system.

Puntos a favor: There are multiple options to do things, which makes it user specific. I also love that the product development team is always working on ways to improve the system and is great when it comes to listening to the every-day users.

Contras: The help file can be difficult to use. On the PM side, you can hit F1 and it will pull up the help file for the screen you're in but that doesn't work for EHR and finding the correct help file can be difficult.
I haven't had a lot of luck with tier 1 customer support. I find it to be very frustrating to call and have a lot of times found the answer myself while waiting on hold. We feel very "nickle and dimed" by the company.

Is it worth it?

Publicado el 15/12/2019
Usuario verificado
Owner
Práctica médica, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña 
4/5
En general
3/5
Facilidad de uso
3/5
Características y funcionalidades
2/5
Asistencia técnica
2/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: I can't say that I love AdvancedBilling. For how much it costs I feel like the interface needs to be easier and my questions should be answered by customer service much faster. I am still learning how everything works after 6 months. The training they provided from the billing side of things was lacking.

Puntos a favor: - Does a good job of scrubbing claims before submission to check for errors
- Has a robust number of features and reports
- Customer service can help answer routine questions fairly quickly

Contras: - Some of the errors the claim checker finds do not seem tailored to ophthalmology (my field)
- Not a very intuitive interface and lots of features are hard to find
- Larger issues have been somewhat difficult to get answers from customer service
- The monthly subscription fee is pretty high

Great Service, Feature Rich, Excellent Results

Publicado el 8/11/2019
Amy K.
President
Hospital y atención sanitaria, 13-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
Fuente: SoftwareAdvice
5/5
En general
5/5
Facilidad de uso
5/5
Características y funcionalidades
4/5
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: We have been customers for over 12 years and I have never found a product that offers as many features, better customer service, and overall return on investment. It has allowed our business to scale efficiently from day one, and provided us with a vehicle for cutting edge features, at a price that made sense for our business every step of the way.

Puntos a favor: The cloud based platform allows for very flexible use and collaboration between users and locations. There are many features offered and added each year, keeping up with the latest advances, efficiencies and automations. The workflows are well thought out, both from a clinical perspective, as well as the administrative and accounting workflows. Level of customization for reporting is unparalleled outside of building your own report servers. Customer service has remained consistently outstanding for over 12 years, with an emphasis and focus on the user experience. I've never seen help files that are as robust and updated as consistently, and the phone support is consistently awesome. Friendly people, user friendly product, great value for the price.

Contras: There are still specific areas that do not allow full customization.

Not ready for mental health

Publicado el 21/3/2018
Harlan H.
Owner/CFO/Psychologist
Cuidado de la salud mental, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña 
Fuente: SoftwareAdvice
3/5
En general
3/5
Facilidad de uso
4/5
Características y funcionalidades
2/5
Asistencia técnica
2/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: If you're looking for a powerful billing platform this may be a good system for you to consider. However, if you're looking for a full PM/EHR system to manage a mental health practice this system is not ready and costs too much for what you get.

Puntos a favor: - Great billing platform with many ways to keep track of claims and payments
- We're able to manage 3 locations with a single system
- The system overall has a lot of great capability and most of the functionality we were looking for in a PM/EHR system. However, as noted below there are issues with how some of these capabilities work.
- Templates can be customized

Contras: - The EHR is not user friendly and leads to many new users creating notes that are not connected to a session as well as multiple redundant notes for a session.
- There is no easy way to track missing notes other than going session by session for each chart
- The standard reports are generally not very helpful as they provide few ways to customize and filter. The filters that are present are often not logical ways to filter data. What's more frustrating is that there are actually more useful reports that are in the system but they cost additional money to be added to a user's key. For example, a common filter type is to filter a range of providers alphabetically. AdvancedInsight does provide an enhanced reporting capability (for an extra cost) that relies on Internet Explorer and MS Silverlight all of which are old technologies. It is also somewhat difficult and time consuming to learn and still does not provide the ability to customize reports in the standard report capability. For that you have to pay AMD to make the changes or to add the report that already exists to your key.
- Printing chart notes requires a time consuming process of creating a Microsoft Word Merge template for each note template and then printing each note one by one. The Word Merge templates are complex to create and manage.
- Our sales rep guaranteed us a 95% first pass acceptance rate. After 7 months we are at 89%. There are several reasons for this and the company has provided us a credit but don't be fooled by the promises of their sales team.
- Adding new providers can take up to a month. Again we have been promised a 24 hour turn around time and yet sometimes have to wait weeks to get new providers added to our system. Note: we have the ability to add Users but only AMD can add providers.

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