¿Quién usa ECP?

Pharmacies, Assisted Living, Memory Care, Independent Living, Rehabilitation Centers, Day Care, and Group Homes.

¿Qué es ECP?

ECP is an affordable, platform independent web-based software solution customized to the needs of any size assisted living. ECPs integrated solution offers an electronic medication administration record (eMAR) and an electronic health record (EHR). ECP simplifies coordination between the pharmacy and home with an automated medication check in process. ECP improves the care with assessments, care charting, alerts, task lists, and reports.

Información sobre ECP

ECP

http://www.extendedcarepro.com

Fundada en 2004

Resumen de precios de ECP

ECP no está disponible en versión gratuita y no ofrece prueba gratis.

610581

Versión gratuita

No

Prueba gratis

No

Implementación

Instalado: Mac

En la nube, SaaS, web

Instalado: Windows

Móvil: nativo de iOS

Móvil: nativo de Android

Formación

En persona

En vivo en línea

Seminarios web

Documentación

Asistencia

En horario ininterrumpido (atiende un representante)

Horas laborables

En línea

Funciones de ECP

Software para cuidados
Facturación
Gestión de admisiones
Gestión de cuidados
Gestión de incidentes
Gestión de marketing y de clientes potenciales
Gestión de pedidos de trabajo
Gestión de personal
Gestión nutricional y de la alimentación
Planificación de eventos y actividades
Seguimiento de los medicamentos

Opiniones de ECP

Mostrando 5 de 22 opiniones

En general
4.7/5
Facilidad de uso
4.8/5
Atención al cliente
4.9/5
Funcionalidades
4.6/5
Relación calidad-precio
4.5/5
Dan M.
IS Specialist
Productos farmacéuticos, 201-500 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 6/5/2020

"Pharmacy perspective on med/care charting software"

Comentarios: The program is cost-effective, especially compared to competition. It is used at a variety of LTC locations through our pharmacies- 5 bed group homes to 100+ bed assisted living facilities. The ECP staff are incredibly helpful and friendly. There has been minimal downtime and countless improvements made since I've been involved with the program.

Puntos a favor: Ease of use is the most common praise from LTC facilities. The in-depth care charting tailored for LTC really sets the program apart from other software; its assessment and reporting tools are highly flexible and capable. People like the resident pictures and simple profile setup, and straightforward charting layout and process. Integration with the pharmacy software while not perfect is good and ever-improving. Medication orders go across as expected and reorders and problem submissions to the pharmacy are simple and effective.

Contras: I wish there were more alert features in the website. There's a dashboard in the mobile app, but it would be incredibly useful to have something similar that staff can check for new or updated medication orders pending verification, controlled substance count discrepancies, unified with current available overdue charting views. Startups can be labor-intensive as every medication order has to be verified, but this also gives security against error and flexibility not found in other pharmacy applications.

Respuesta de proveedores

por ECP el 18/5/2020

Thanks for taking the time to leave such a thorough and kind review.

We're excited to inform you that we'll soon be redesigning the ECP home screen to allow for the addition of more alerting features, such as, indications of unread messages, pending medication/resident updates, queued refill requests, and we have plans for the mobile app to allow medication checking.

We'll be sure to keep you in the loop as we make these improvements.

Thanks again for the feedback and being one of our great pharmacy partners.

James Baumeister
Director of Pharmacy Systems

  • Fuente de la reseña 
  • Publicado el 6/5/2020
Char W.
Administrator
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 12/5/2020

"ECP"

Comentarios: Overall I have had all good experiences with ECP. It has made my world as Administrator much easier. The ECP team when you call the office are nothing but friendly and will work to help you solve your issues. I never feel rushed and to me that is important to learn things slowly

Puntos a favor: I come from old school where everything was hand written and kept in resident charts. This is so much easier and neater, easy to find history on anything I am looking for without having to dig through years of files. I am able to monitor how the residents are daily, I can monitor medication passes to make sure things are being done.

Contras: There is really nothing that I dont like, I just think there is so much I dont understand and could really use some training on things to better utilize all areas. One area I would really like to learn is using ECP for ISP's. Right now i had write all of them

Respuesta de proveedores

por ECP el 18/5/2020

Thank you so much for the kind words. We love hearing how our software helps people in the field, care for residents.

We understand how important regulatory compliance and streamlining documentation such as ISPs (Care Plans) is for our communities. State Compliant Care Plans have been a core component in ECP for over a decade. We have State and license specific templates including assessments and required reporting for states across the U.S.

Someone from ECP will reach out to you to setup training and provide some help for you to create automated care plans and customizable reports that will be easily accessible for your community.

Thanks again for the great feedback.

Nicole Shelton
Senior Training and Compliance Specialist

  • Fuente de la reseña 
  • Publicado el 12/5/2020
Debbie N.
LPN
Hostelería, 1001-5000 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    4/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    4/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    4/5
  • Probabilidad de recomendación
    8/10
  • Fuente de la reseña 
  • Publicado el 27/5/2020

"Questions and Behavior Cares."

Comentarios: All resident information and medications in on place is very helpful. Being able to access ECP when not in the building (on-call etc.) is extremely beneficial. I like having contact information in there as well.
If there was a way to indicate when a resident is on home health vs hospice that would be helpful

Puntos a favor: All documentation for all residents easily accessible.

Contras: Some features are not as user friendly as I would like. The Behavior Management Plan has to be typed into both locations on the form. The Questions work around is better than initially set up, but if you have to edit an existing question it has to be deleted and reentered as a new item so a little cumbersome there. Also have to type in the questions again so that is 3 times entering the information. Streamlining that would be helpful.

Respuesta de proveedores

por ECP el 19/6/2020

Thank you for taking the time to leave a review. We are glad that you are enjoying the convenience and accessibility of ECP.

I am happy to let you know that since every community is unique, items such as Key Indicators can be customized to meet your exact needs.

A support representative will be reaching out to help you update these, which will allow you to easily indicate when a resident is on home health or hospice.

We appreciate your feedback about streamlining the process with care questions, and this is absolutely something that we will be investigating further.

We are continually making improvements to our product based on user suggestions and feedback.

Thank you again!
Carly Smith, Director of Quality Improvement

  • Fuente de la reseña 
  • Publicado el 27/5/2020
Tomi M.
Executive Administrator
Hospital y atención sanitaria, 201-500 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 9/6/2020

"Excellent product and customer service!"

Comentarios: ECP has been a great experience within our company.

Puntos a favor: The software is very user friendly and I like the way the whole system is laid out.

Contras: The only thing I struggled with on this program was the care plans.

Respuesta de proveedores

por ECP el 12/6/2020

Thank you for taking the time to leave a review. Nicole, our Senior Training and Compliance Specialist, will be reaching out to you.

  • Fuente de la reseña 
  • Publicado el 9/6/2020
Megan J.
Director of Health Services
Salud, bienestar y deporte, 5001-10,000 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 27/5/2020

"User friendly and customizable."

Comentarios: We use ECP for our EHR, our EMAR and most of our clinical applications across our 11 large Assisted Living/Memory Care communities. They are so good to work with and their customer support is extraordinary. I email about once a month over something or other which is usually an upgrade in the software.

Puntos a favor: I like that I can customize assessments for the team. ECP offers assessments for most states that are state required (like in Utah) for Assisted Living. Most of the team can teach themselves the software really easily. It is very user friendly.

Contras: Every software has it's limitations and there are a few things that are a little wonky with ECP. I wish there was a way in the assessment that you could say if you select yes to an option, it opens up more of an assessment but if you say no it doesn't show up. Its a small thing. I anticipate this is an option ECP would develop someday. However, ECP is so good to work with that if this was something that was absolutely needed, they would make it happen.

Respuesta de proveedores

por ECP el 23/6/2020

Thank you for sharing your thoughts. We are glad to hear that you and your team enjoy the user-friendliness of our software and customizable assessments.

Your feedback is very important to us and will be carried over into upcoming meetings to update new features, including capabilities on the assessment.

  • Fuente de la reseña 
  • Publicado el 27/5/2020