--- description: ¿Qué es y para qué sirve Kitomba Salon and Spa Software? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Kitomba Salon and Spa Software? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software para salón de belleza](/directory/30028/salon/software) > [Kitomba Salon and Spa Software](/software/91452/kitomba) # Kitomba Salon and Spa Software Canonical: https://www.capterra.mx/software/91452/kitomba Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.mx/software/91452/kitomba?page=2) > Kitomba es el software completo para gestión de empresas que ayuda a miles de salones, spas y clínicas a alcanzar el éxito desde 2002. > > Veredicto: 80 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Kitomba Salon and Spa Software? Desde pequeños negocios de belleza y peluquería hasta grandes salones empresariales, Kitomba atiende a salones y spas de todo tipo y tamaño. Regístrate para una demo gratis. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 80 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.7/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Kitomba - **Ubicación**: Wellington, Nueva Zelanda - **Constitución**: 2002 ## Contexto comercial - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Estados Unidos, Nueva Zelanda ## Funciones - Acceso móvil - Alertas y notificaciones - Automatización de marketing - Base de datos de clientes - Base de datos de clientes - Citas recurrentes - Confirmations/Reminders - Contabilidad - Controles o permisos de acceso - Creación de informes y estadísticas - Creación de marca personalizable - Facturación - For Medical Spas - Formularios personalizables - Gestión de calendarios - Gestión de citas - Gestión de clientes - Gestión de docentes y personal escolar - Gestión de empleados - Gestión de inventarios - Gestión de nóminas - Gestión de proveedores - Gestión de reservas - Gestión de tareas - Gestión de tarjetas de regalo - Integración de páginas web - Marketing por correo electrónico - Métricas de rendimiento - Nóminas y comisiones - Pagos electrónicos - Pagos en línea - Para salones de belleza y Spas - Procesamiento de pagos - Procesamiento de tarjetas de crédito - Programa de fidelización - Programación - Programación a tiempo real - Programación automatizada - Programación de citas - Punto de venta (POS) - Recordatorios - Reserva en línea - Seguimiento horas/gastos - Sincronización de calendario - Varias ubicaciones ## Integraciones (en total: 4) - Mailchimp - PayPal - Vish - Xero ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para salón de belleza](https://www.capterra.mx/directory/30028/salon/software) ## Categorías relacionadas - [Software para salón de belleza](https://www.capterra.mx/directory/30028/salon/software) - [Software para spa](https://www.capterra.mx/directory/30782/spa/software) - [Herramientas de planificación](https://www.capterra.mx/directory/30087/scheduling/software) - [Software de gestión empresarial](https://www.capterra.mx/directory/30532/business-management/software) - [Software para balnearios medicinales](https://www.capterra.mx/directory/30582/medical-spa/software) ## Alternativas 1. [DaySmart Salon](https://www.capterra.mx/software/9167/DaySmart-Salon) — 4.4/5 (406 reviews) 2. [Vagaro](https://www.capterra.mx/software/153752/vagaro) — 4.7/5 (3479 reviews) 3. [Goldie](https://www.capterra.mx/software/1036086/goldie) — 4.8/5 (1129 reviews) 4. [ZENOTI](https://www.capterra.mx/software/131057/zenoti) — 4.4/5 (1250 reviews) 5. [Phorest](https://www.capterra.mx/software/113530/phorest-salon-software) — 4.8/5 (431 reviews) ## Opiniones ### "Fantastic Customer support" — 5.0/5 > **Leigh** | *4 de agosto de 2019* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I can always call Kitomba support to help guide me thru whatever it is I’m trying to do or searching for. The customer marketing tools are very good > > **Puntos en contra**: Kitomba does not have the ability to create re-occurring bookings ----- ### "Happy user" — 5.0/5 > **Brooke** | *19 de diciembre de 2024* | Productos cosméticos | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: Easy to use, clear functional layouts, able to be colour coded for services, easy and clear to keep clients records up to date, and good options of reports available > > **Puntos en contra**: Occasionally would set back to a default setting and took some to restore our settings. This is very minor con. > > Great, best product that I have used in my hairdressing career. ----- ### "Good for small business, but far too basic for big business." — 3.0/5 > **Danielle** | *4 de agosto de 2019* | Salud, bienestar y deporte | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: I like that the salons have so much great reporting available to them, unfortunately most sites aren't using this to its full potential and there is no way to look at some of these reports from Head Office or at a national level. > > **Puntos en contra**: Kitomba lacks a lot of functionality that a big, multi-site business requires, and is not set up to deliver standard retail functions in terms of promotions. For example Buy 2 get 1 Free promotions. Leaving offers to be manual entered, and actioned leaves the business open to errors and misuse. There is key gaps in the reporting available, and anything comparable requires running two reports and manually working out the variance which is something I would consider basic. Imagine if you could produce a report on points earned on a specific brand, during a specified time period... and charge the vendor for those points... you could create some clever promotions if the reporting and keying allowed. Had I been part of the decision process I would not have chosen Kitomba. It's basic, and geared largely towards single, or smaller businesses. The lure of having a points/rewards system is off set by the inability to easy look at the data at a nationwide level. There isn't even the ability to bulk up load quantities for sites across the group, for instance in a GWP promotion where I know and created the quantities per site, I have to leave it to the sites to enter the quantity (which they never do). > > Our account person is super helpful and friendly, we get great deal of support, it's just unfortunate that some of the functionality is lacking. ----- ### "Excellent customer service" — 5.0/5 > **Sandy** | *8 de enero de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Customer support is amazing. They were fast and efficient in helping with a salon take over and stayed late to make sure things were transferred after 8pm. Above and beyond customer service > > **Puntos en contra**: It would be easier if there was an app for our phone, this would be more efficient than using the web browser > > AAA++ I am very happy with the oval service I received from and the products, it was easy for me to transition as the new Salon owner ----- ### "Kitomba’s the only way to go" — 5.0/5 > **Mel** | *8 de diciembre de 2024* | Productos cosméticos | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Ease of use, lots of features, great storage of client history, txt and rebooking easy. > > **Puntos en contra**: The price. When I went out independently it was too expensive to continue to use for my small schedule. > > Kitomba was the first salon software I used. It was fantastic. Very easy to use, lots of features to help with workflow and meeting KPIs. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.mx/software/91452/kitomba?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/91452/kitomba) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados