¿Quién utiliza este software?

Schools, Churches, Community Service Organizations, Non-Profit Organizations of all sizes, sports organizations, political organizations and anyone wanting to run an auction based event.

Valoración media

238 reseñas
  • En general 5 / 5
  • Facilidad de uso 4.5 / 5
  • Atención al cliente 5 / 5
  • Características 4.5 / 5
  • Relación calidad-precio 5 / 5

Detalles del producto

  • Precio de partida $99/una vez
  • Detalles de precios Multiple event discounts available.
  • Versión gratuita No
  • Prueba gratis Sí, consigue una prueba gratuita
  • Implementación En la nube, SaaS, web
    Móvil: nativo de iOS
    Móvil: nativo de Android
  • Formación En directo en línea
    Seminarios web
    Documentación
  • Asistencia En horario ininterrumpido (atiende un representante)
    Horas laborables
    En línea

Datos del proveedor

  • Silent Auction Pro
  • http://www.silentauctionpro.com
  • Fundada en 2007

About Silent Auction Pro

Simplify every aspect of running your event! Eliminate check-in / check-out lines, store credit cards, sell tickets, Online, mobile, paper, live auction bidding options. Manage contacts, track donations, create auction bundles and printed material, write thank you letters and more. Simple, affordable and powerful event management software for any organization. Includes FREE phone support, FREE night of event support, video tutorials and more. We're here to help!

Funciones de Silent Auction Pro

  • Donaciones en especie
  • Donaciones en línea
  • Donaciones equiparadas
  • Donaciones por móvil
  • Donaciones recurrentes
  • Gestión de campañas
  • Gestión de compromisos de donación
  • Gestión de donantes
  • Gestión de eventos
  • Gestión de regalos
  • Gestión de subvenciones
  • Gestión de voluntariado
  • Recibos y extractos
  • Seguimiento de donaciones
  • Bodas/fiestas
  • Compra de entradas
  • Conferencias/convenciones
  • Encuestas y comentarios
  • Gestión de exposiciones y de proveedores
  • Gestión de participantes
  • Gestión de patrocinadores
  • Gestión de reservas por grupos de habitaciones
  • Gestión de tarjetas de identificación
  • Gestión de voluntariado
  • Ludificación
  • Promoción de redes sociales
  • CRM
  • Donaciones por móvil
  • Donación recurrente
  • Gestión de antiguos alumnos
  • Gestión de campañas
  • Gestión de compromisos de donación
  • Gestión de donantes
  • Gestión de eventos
  • Gestión de la prospección
  • Gestión de membresías
  • Gestión de subastas
  • Gestión de subvenciones
  • Gestión de voluntariado
  • Gestión planificada de donaciones
  • Procesamiento de pagos
  • Seguimiento de contribuciones
  • Colecta de fondos sin ánimo de lucro
  • Edición de imágenes
  • Facturación
  • Gestión de envíos
  • Gestión de inventarios
  • Gestión de licitantes
  • Gestión de ofertas
  • Lista de seguimiento
  • Notificación para compradores
  • Opción de compra instantánea
  • Precio de reserva
  • Puja en línea
  • Pujas por poderes
  • Pujas por teléfono
  • Sitio web de subastas
  • Subasta creciente
  • Subasta de puja sellada
  • Subasta en línea
  • Subasta en vivo
  • Subasta holandesa
  • Subasta inglesa
  • Subasta inversa
  • Subasta silenciosa
  • Subastas por poderes
  • Agencia de venta de entradas
  • Asientos reservados
  • Base de datos de clientes
  • Entrada general
  • Entradas VIP y con descuento
  • Gestión de concesiones
  • Gestión de eventos
  • Gestión de la recaudación de fondos
  • Gestión de taquillas
  • Impresión a domicilio
  • Lectura de código de barras/tickets
  • Punto de venta
  • Tarjetas de abono
  • Venta de entradas a través de un terminal
  • Venta de entradas en línea
  • Venta de entradas in situ
  • Venta de entradas móvil

Las reseñas más útiles sobre Silent Auction Pro

Excellent Choice

Traducir con Google Revisado el 7/10/2017
Lara Katz
Executive Director
North Carolina Therapeutic Riding Center
Hospital y atención sanitaria
Ha utilizado el software durante: 1-5 meses
Fuente del revisor 
Source: asdf
5/5
En general
4 / 5
Facilidad de uso
4 / 5
Características y funcionalidad
5 / 5
Asistencia al cliente
5 / 5
Relación calidad-precio
Likelihood to Recommend:
Not Likely Extremely Likely

Comentarios: Helped us run our best auction to date, with virtually no line at checkout, even though we had almost doubled our attendees from the prior year.

Puntos a favor: This is terrific software, especially for a smaller nonprofit. What sold the software to us is that when I inquired about it online on a Saturday, I got an immediate phone call from the owner of the company and software developer. This was very typical of all interaction with this company throughout our use of the software - we got immediate responses from support when we had questions, they understand that auctions happen on weekends and support needs to be available then, and when we found a few quirks in the software they were repaired immediately, often by the developer personally. We previously used Greater Giving and BidPal; all three have features that I like and don't like, but overall SilentAuctionPro is by far the best value for the price. The a la carte pricing is a huge benefit for nonprofits like ours that cannot use all features (i.e. online bidding). Overall, from last year to this year (BidPal to SilentAuctionPro), we went from about 100 to 195 attendees, and from our worst checkout ever to our best. The instruction files, help menus, videos, etc were by the far the best of any nonprofit software we have used. We were invoiced after the auction for the software, which could be of great benefit for a nonprofit just starting out with their first auction.

Puntos en contra: I would love to be able to have a website where people can enter their own donations and have them populate as donation items in the system. There were a few quirks like the system not liking quote marks and ampersands. I would like for there to be a bit more explanation on the page about the security of registering your card as many of my guests weren't comfortable doing so at the time of ticket purchase. It would also be great to have more customization options for the ticket sales page. Because of the way we run our auction, I would very much prefer to be able to assign bidder #s to a household rather than to an individual, but this would have been fine if we had noticed it earlier and planned accordingly. I would also like to be able to customize a bit more on the receipts, include ticket descriptions, etc. I would have set up our fixed price items differently than we were advised to as I don't think it was the best option for our auction and was a bit of a hiccup, but in fairness it was something we didn't get to in advance and did on the fly, so it would have been avoidable with a little planning. Although the reports are generally pretty great, I did have to piece together a few to get to what I needed which could be a pain for someone with less Excel experience. Really minor, but because we can't use online bidding, I print our bidsheets on carbonless paper. Would very much prefer that the half sheet option printed as a 2up because I ended up reformatting them in Adob

Silent Auction Pro helped us manage over 400 auction items at our event.

Traducir con Google Revisado el 15/4/2017
Amy Archipov
Secretary
VCHS Foundation
Gestión de organizaciones sin ánimo de lucro, 13-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente del revisor 
Source: asdf
4/5
En general
4 / 5
Facilidad de uso
4 / 5
Características y funcionalidad
5 / 5
Asistencia al cliente
3 / 5
Relación calidad-precio
Likelihood to Recommend:
Not Likely Extremely Likely

Comentarios: Silent Auction Pro allows us to manage a high volume of donators, donations, auction items, bidders, etc. Customer support is great, they are always available to answer my questions timely. Loved the phone call the day before the event to share the 800 number. Love that we can email receipts to winners. Love that we can notify winners via email or text once a table is processed. Like that you can have multiple users at same time, especially at event day, doing data input, checking in bidders, checking out winners.

Puntos a favor: Silent Auction Pro allows us to manage a high volume of donators, donations, auction items, bidders, etc. Customer support is great, they are always available to answer my questions timely. Loved the phone call the day before the event to share the 800 number. Love that we can email receipts to winners. Love that we can notify winners via email or text once a table is processed. Like that you can have multiple users at same time, especially at event day, doing data input, checking in bidders, checking out winners.

Puntos en contra: 1) Certain characters are not liked by the program (inch symbol, & symbol), especially when exporting to excel. 2) Bid sheet area to write in bids is too crowded, would like options to modify bid sheet layout, not sure if we can or not but would like opportunity to export bid sheets to a file and add "NO BIDS" on back side of page 3) Price went up from last year, both module cost and %. 4) Would like more options to print vs export and when exporting to design what fields and sort order, especially on sold items 5) Dont like that when you create duplicate items that they are linked and then if one is not sold it cannot be deleted without deleting them both 6) When you update an auction item, you go back to the donation, update, then update auction item. It does not always take the updated title from the donation as the new title of the auction item. Cannot figure out why. 7) would like the name on the bid sheets to be larger font, as we had two bidders get the wrong cards and not know that it was not their name at the top 8) Would like bidders to write more clearly :) (I know, out our your control) 9) Would like a quicker way to see what auction items have no bids at the end of the event instead of scrolling through the page

Vendor Response

by Silent Auction Pro on 15/4/2017

#1 Ampersands have special meaning in HTML and are therefore prohibited in some fields. Using in. instead of double quotes would be guaranteed to work.
#4 The Write Letters feature of the AuctionPromoter provides a lot of flexibility w.r.t. creating custom reports.
#5 Delete duplicated items using the bulk delete option at the bottom of the Edit Auction Items page.
#6 Auction item titles are DIFFERNT than the donation titles. Auction item titles are seeded with the donation title(s) when you first create auction items. From there on if you want to change the auction item title you have to do it on the auction item, not on the donation.
#8 Me too! Go to mobile bidding and you won't have that problem!
#9 With the AuctionPromoter you can project a leader board that shows all items with no bids. With mobile bidding there is also a special category that shows all items with no bids.

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