Valoración media10 reseñas
- En general 3 / 5
- Facilidad de uso 3 / 5
- Atención al cliente 3.5 / 5
- Características 3.5 / 5
- Relación calidad-precio 3 / 5
Detalles del producto
En la nube, SaaS, web
Datos del proveedor
- Auction Flex
- Fundada en 2000
Sobre nosotros Auction Flex
Software de subasta para catalogación, administración, cajero, contabilidad, gestión de listas de correo, gestión de inventarios, subastas de Internet entre otros.
Las reseñas más útiles sobre Auction Flex
Revisado el 6/6/2017
Embarrasses us on a daily basis
Puntos a favor: Clerking works well. The HiBid function isn't bad. The shipping engine is good, with the occasional bugs.
Puntos en contra:
We use Auction Flex to manage our entire business. It is nearly impossible to learn and random errors occur unless you know the 'Setttings and Options' menu by heart. This menu has 32 tabs of settings with awkward titles that the average user will have no idea what they are for or what they mean.
It is completely unreliable for client communications. I have to watch every email sent to consignors and customers for blank PDFs. Their PDF engine also either creates enormous files that will not email or smaller PDFs with pictures on top of the text.
The system is now emailing our absentee bidders telling them they are outbid on an auction that has not even occurred yet. I've attempted to contact Auction Flex support four times by phone or live chat today and no one answers. They have also removed their support phone number from their website.
Revisado el 16/11/2018
Great Auction software
Comentarios: I have been working with this software over the last six years and it has been a delightful.
Puntos a favor: The interface is easy to navigate. You have all you need on the Easy Nav Screen at the click of a button
Puntos en contra: That I cannot check a customer into the auction more than once. I have many customers that are in house half the day and then go home and have a new online bidder number for the rest of the auction.