Auction Flex

Auction Flex

3 / 5 8 reseñas


Valoración media

8 reseñas
  • 3 / 5
    En general
  • 3 / 5
    Facilidad de uso
  • 3.5 / 5
    Atención al cliente
  • 4 / 5
    Características
  • 3 / 5
    Relación calidad-precio

Detalles del producto

  • Implementación
    En la nube, SaaS, web
    Instalado: Windows

Datos del proveedor

  • Auction Flex
  • http://www.auctionflex.com/
  • Fundada en 2000

Información sobre este software

Auction software for cataloging, clerking, cashiering, accounting, mailing list management, inventory management, internet auctions, and more.


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Últimas reseñas disponibles sobre Auction Flex

Traducción realizada automáticamente. Mostrar la reseña original

Embarrasses us on a daily basis

2/5
En general
1 / 5
Facilidad de uso
3 / 5
Características y funcionalidad
1 / 5
Asistencia al cliente
1 / 5
Relación calidad-precio

Puntos a favor: Clerking works well. The HiBid function isn't bad. The shipping engine is good, with the occasional bugs.

Puntos en contra: We use Auction Flex to manage our entire business. It is nearly impossible to learn and random errors occur unless you know the 'Setttings and Options' menu by heart. This menu has 32 tabs of settings with awkward titles that the average user will have no idea what they are for or what they mean.
It is completely unreliable for client communications. I have to watch every email sent to consignors and customers for blank PDFs. Their PDF engine also either creates enormous files that will not email or smaller PDFs with pictures on top of the text.
The system is now emailing our absentee bidders telling them they are outbid on an auction that has not even occurred yet. I've attempted to contact Auction Flex support four times by phone or live chat today and no one answers. They have also removed their support phone number from their website.

Traducción realizada automáticamente. Mostrar la reseña original

Very difficult to use Bidopia. Had to refund everyone from my first auction!

1/5
En general
1 / 5
Facilidad de uso
3 / 5
Asistencia al cliente
Relación calidad-precio

Comentarios: If you are a computer novice quit thinking about AuctionFlex right now. Very difficult to use and to get someone who wants to take the tie to train you seems to be nearly impossible. I have heard good remarks about the live auction software but the on-line Bidopia is terrible! One line tutorials. Then, after you purchase or rent the software they can charge you $95 an hour for anything over an hour in support or after hours; should have suspected something when I saw that but I tried it. Just, for me anyway, a nightmare from the start. Going to give them one more shot and if it fails again I am gone. My first auction had all sorts of extra charges appear. It was so bad I just refunded the bidders and then the software didn't want to let me do that! Sent an email asking for help...."crickets"... It might be ok if I could just get someone willing to help.