--- description: ¿Qué es y para qué sirve InfoFlo? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es InfoFlo? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Sistema CRM](/directory/2/customer-relationship-management/software) > [InfoFlo](/software/96628/infoflo) # InfoFlo Canonical: https://www.capterra.mx/software/96628/infoflo Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.mx/software/96628/infoflo?page=2) > El CRM completo más asequible del mercado. Costo único de 99 dólares por usuario. Muy fácil de usar con complementos opcionales para un paquete personalizado > > Veredicto: 101 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa InfoFlo? El software está dirigido a cualquier empresa, ya que el sistema de CRM se puede personalizar fácilmente para cualquier sector. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 101 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: InfoFlo Solutions - **Ubicación**: Toronto, Canadá - **Constitución**: 2017 ## Contexto comercial - **Precio inicial**: USD 20.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, danés, español, francés, húngaro, inglés, italiano, neerlandés, ruso, turco - **Países disponibles**: Alemania, Australia, Canadá, China, Estados Unidos, Francia, Irlanda, Islas Caimán, Japón, Nueva Zelanda, Países Bajos, Reino Unido, Singapur, Suecia ## Funciones - Base de datos de clientes - Base de datos de contactos - Búsqueda/filtro - Contactos compartidos - Creación de informes/análisis - Distribución automática de llamadas - Enrutamiento de llamadas - Extensiones virtuales - Facturación - Gestión de campañas - Gestión de casos - Gestión de centros de atención telefónica - Gestión de citas - Gestión de clientes - Gestión de clientes potenciales - Gestión de colas de espera - Gestión de conflictos - Gestión de contactos - Gestión de documentos - Gestión de donantes - Gestión de flujos de trabajo - Gestión de la base de conocimiento - Gestión de la comunicación - Gestión de membresías - Gestión de proyectos - Gestión de recomendaciones - Gestión de tareas - Gestión del pipeline de ventas - Goal Setting/Tracking - Grabación - Grabación de llamadas - Historial de cliente - IVR - Importación y exportación de datos - Informes personalizables - Integración de telefonía informática - Marcador automático - Marketing por correo electrónico - Mensaje de voz - Notas de caso - Panel de actividades - Panel de comunicaciones - Portal de autoservicio - Portal de clientes - Programación - Registro de llamadas - Seguimiento de conversión - Seguimiento de estado - Seguimiento de fechas de vencimiento - Supervisión de llamadas … y 40 características más ## Integraciones (en total: 8) - Gmail - Google Calendar - Google Contacts - Microsoft 365 - Microsoft Outlook - QuickBooks Online - QuickBooks Online Advanced - WordPress ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Sistema CRM](https://www.capterra.mx/directory/2/customer-relationship-management/software) ## Categorías relacionadas - [Sistema CRM](https://www.capterra.mx/directory/2/customer-relationship-management/software) - [Software de gestión de comunicaciones con los clientes](https://www.capterra.mx/directory/31002/customer-communications-management/software) - [Herramientas de administración de leads](https://www.capterra.mx/directory/30017/lead-management/software) - [Software de gestión para abogados](https://www.capterra.mx/directory/20040/legal-case-management/software) - [Software de gestión de contactos](https://www.capterra.mx/directory/30016/contact-management/software) ## Alternativas 1. [HubSpot CRM](https://www.capterra.mx/software/152373/hubspot-crm) — 4.5/5 (4481 reviews) 2. [Zoho CRM](https://www.capterra.mx/software/155928/zoho-crm) — 4.3/5 (6993 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.mx/software/204998/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.mx/software/61368/salesforce) — 4.4/5 (18803 reviews) 5. [Dynamics 365](https://www.capterra.mx/software/157279/dynamics-365) — 4.4/5 (5846 reviews) ## Opiniones ### "Great product yet challenges with reports and support" — 4.0/5 > **Celeste A.** | *7 de febrero de 2018* | Producción audiovisual > > **Puntos a favor**: Works like Business Contact Manager, easy to use, one time fee. I like the dashboard and syncing with Outlook email features. > > **Puntos en contra**: REPORTING is not flexible, additionally a report is needed online that we can run and just click on a client name to go straight to the contact information. Reports cannot be sorted by different fields unless you export into Exel and modify which is time consuming. Support, at times is a challenge, recently when asking for help installing the offline version of Infoflo(after 2 weeks of trying) we were told to buy support so we looked at a work around ourselves and it still would not download our data. We contacted them for the 5th time and it we were told it is an internal error that an update is coming out for it. EMAIL \& POP UP REMINDERS: do not work on my computer at all, they worked one time on my IT guys computer. BACKUP: does not remind you when it is full and then we did have a backup for 3 months. They said they are working on this. MASS DELETE: cannot do this, must delete ONE entry at a time. They are working on this. DELETION OF EMAILS THAT ARE NOT A CONTACT: This cannot be done and somehow upon installation of the software we had duplicated emails and now have over 250K and cannot delete them. ----- ### "InfoFlo review" — 4.0/5 > **Sergey** | *3 de diciembre de 2019* | Edición | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Integration with Outlook and Gmail is very useful feature. You can easily connect your contacts with emails and tasks (opportunities and sales). I like Desktop version and one-time purchase fee. > > **Puntos en contra**: Project feature is not properly connected to opportunities, for example, you can't convert opportunities into projects. Categories feature does not make much sense. It is better to create Leads and separate Leads from Contacts. > > Overall experience is positive, the program is easy to learn and use. ----- ### "Ups and Downs. The idea behind the program is great\! However, Customer Support needs some work." — 3.0/5 > **Dustin** | *6 de febrero de 2018* | Seguros | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: Love how it integrates with outlook. We also like how to link groups and individuals to businesses; as well as being able to save documents to the businesses profile. The general layout of the program is good and easy to use. > > **Puntos en contra**: First and foremost they really need to work on their customer support. A number of times we have called we have got rude comments/service from who ever answered the phone. Also, its quite annoying when there is something wrong with the software, we have to pay for support to fix it... issues with the software not working should be included in the price of buying the software\!\! There seems to be quite a few bugs that pop up every so often, like not being able to open emails within the program and items not syncing between computers. > > It does help streamline our emails and profiles for all of our clients; saving our emails to each client profile is key for our industry. ----- ### "Reliable CRM for Daily Business Use" — 4.0/5 > **Ruth** | *21 de mayo de 2026* | Servicios de información | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: InfoFlo is a helpful CRM that makes it easy to manage contacts, track communication, and keep customer information organized. The features are useful for daily business tasks, and the system works well for improving productivity. It may not feel as modern as some newer CRM platforms, and the mobile experience could be better, but overall it is a reliable tool for managing customer relationships. > > **Puntos en contra**: The interface feels a bit outdated compared to newer CRM platforms, and some advanced features and integrations are limited. The mobile experience could also be improved. > > Overall, InfoFlo is a reliable and useful CRM for managing contacts, tracking communication, and organizing customer information. It works well for daily business needs, though it could benefit from a more modern design and stronger mobile functionality. ----- ### "A useful platform with easy-to-use tools" — 4.0/5 > **Colton** | *17 de noviembre de 2025* | Ocio, viajes y turismo | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: InfoFlo allows me to add only the modules I need, such as advanced tasks, permissions, invoicing, and document management, making everything more personalized and preventing the system from feeling overwhelming or too cumbersome for my team, because we only activate what we actually use. Having mobile access is useful when I'm out of the office because I can view my task list, contacts, history, and schedule meetings or follow-ups before a call. It's a very secure platform, and I feel confident storing important documents without fear of anything happening. > > **Puntos en contra**: There are occasional errors like freezes and error messages, especially when there are many active tasks or data, but restarting the application fixes everything, although it does interrupt my workflow. > > The functionality and control of my data have improved, and with a smoother integration, I can make calls, record communications, and invoice from within a single integrated ecosystem. ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.mx/software/96628/infoflo?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/96628/infoflo) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados