--- description: ¿Qué es y para qué sirve athenaOne? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es athenaOne? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software de historias clínicas](/directory/20028/electronic-medical-records/software) > [athenaOne](/software/98735/athenaone) # athenaOne Canonical: https://www.capterra.mx/software/98735/athenaone Página: 1 de 38\ Siguiente: [Página siguiente](https://www.capterra.mx/software/98735/athenaone?page=2) > Solución de facturación médica y gestión de consultas que ayuda a gestionar reclamaciones, citas, registros de llegada de pacientes, creación de informes y más. > > Veredicto: 909 usuarios lo han valorado con **3.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa athenaOne? Médicos, ejecutivos médicos, gerentes clínicos, gerentes de consultas, administradores de oficina, ejecutivos de atención médica, ejecutivos de nivel C, administradores de hospital, enfermeros titulados, asistentes médicos. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.8/5** | 909 Opiniones | | Facilidad de uso | 3.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.5/5 | Basado en las opiniones generales | | Funciones | 3.8/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: athenahealth - **Ubicación**: Watertown, EE. UU. - **Constitución**: 1997 ## Contexto comercial - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Admisión de pacientes - Asesoramiento de remesas - Asistencia de codificación - Base de datos de referencia sobre las drogas - Clínica de varios profesionales - Conforme con HIPAA - Creación de diagramas - Diagnósticos iniciales - Entrada de códigos y cargos - Expediente del historial clínico - Facturación - Facturación médica - Filtro de reclamaciones - Gestión de casos - Gestión de citas - Gestión de clínicas - Gestión de documentos - Gestión de expedientes - Gestión de expedientes de pacientes - Gestión de formularios - Gestión de inventarios - Gestión de médicos - Gestión de pacientes - Gestión de pacientes externos - Gestión de pacientes ingresados - Gestión de reclamaciones - Gestión de vacunas - Historia clínica electrónica/informatizada - Historial de facturas - Medication Management - Mensajería segura - Notas clínicas - Para fines médicos - Para fisioterapia - Planificación del tratamiento - Portal de autoservicio - Portal de los pacientes - Programación - Programación de citas - Programación de médicos - Programación de pacientes - Recetas electrónicas - Recordatorios - Remote Treatment Planning - Seguimiento de la conformidad - Sistemas de apoyo en la toma de decisiones - Software de comunicación con el paciente - Varias ubicaciones - Verificación de elegibilidad para el seguro - Videoconferencia … y 1 características más ## Integraciones (en total: 33) - Abridge - Assist - Assist - Assist - Beam Health - Bridge - Bridge - Care Management - DeepScribe - Fullscript - PatientIQ - Phreesia - Recommend - Recommend - Rectangle Health … y 18 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de historias clínicas](https://www.capterra.mx/directory/20028/electronic-medical-records/software) ## Categorías relacionadas - [Software de historias clínicas](https://www.capterra.mx/directory/20028/electronic-medical-records/software) - [Software para Historia clínica electrónica de cardiología](https://www.capterra.mx/directory/32561/cardiology-emr/software) - [Software para historia clínica electrónica de podología](https://www.capterra.mx/directory/32617/podiatry-emr/software) - [Programas de facturación médica](https://www.capterra.mx/directory/30026/medical-billing/software) - [Software de telemedicina](https://www.capterra.mx/directory/30949/telemedicine/software) ## Alternativas 1. [Jane](https://www.capterra.mx/software/178984/jane-app) — 4.8/5 (499 reviews) 2. [SimplePractice](https://www.capterra.mx/software/130710/simplepractice) — 4.6/5 (2824 reviews) 3. [Practice Better](https://www.capterra.mx/software/159263/better) — 4.8/5 (96 reviews) 4. [Mend](https://www.capterra.mx/software/165634/mend-app) — 4.6/5 (920 reviews) 5. [EHRYourWay](https://www.capterra.mx/software/118789/ehr-your-way) — 4.9/5 (527 reviews) ## Opiniones ### "AthenaOne Is the Perfect Medical Software" — 5.0/5 > **Veronica** | *31 de julio de 2025* | Administración educativa | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like how efficient it is to use the software. I am able to check into my medical appointment, schedule appointments, and get customer support for any issues, medical or otherwise. > > **Puntos en contra**: I have no problems with athenaOne. The app answers all my questions, concerns, and needs. I would gladly continue using it. ----- ### "Good but expensive EMR/Practice management software" — 4.0/5 > **Landon** | *1 de diciembre de 2025* | Hospital y atención sanitaria | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: AthenaOne offers strong clinical workflows and helpful automation for routine tasks. The integrated scheduling, charting, and billing features work together smoothly, which reduces administrative burden and keeps patient visits moving efficiently. > > **Puntos en contra**: Some parts of the interface can feel cluttered, and certain tasks take more clicks than expected. Reporting tools are powerful but not always intuitive, so it can take time to learn how to generate the data you need. Also, it's expensive\! > > Overall, AthenaOne has been a solid EMR for daily clinical use. It improves organization, streamlines communication, and supports consistent documentation, even though the learning curve and occasional workflow inefficiencies require some adjustment. ----- ### "Warning: Athenahealth may put you out of business" — 1.0/5 > **dana** | *9 de junio de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: nice looking software but the training is all videos that are cryptic and not helpful. Customer service just gives the run around, hardly any answers. > > **Puntos en contra**: I want to be honest with all potential clients. This review is not one star. It is zero. I changed from Curemd to Athena because they made claims that they could increase my income as a solo medical practitioner. 3 months after changing over to Athena, our income was slipping. By 4-5 months we were having trouble meeting payroll. Six months in it was clear we may be going out of business after 26 years. I took no salary for 7 months, worked 24/7 and finally was given the advice that the only way to save the company was to go back on Curemd which we did. Six months later we are back on our feet. Over $600,000 in collections remains missing. Athena barely worked claims. Their customer service barely speaks our language and is of no help. The "Customer Success" manager seemed to be hell bent in putting us out of business. When I finally got our case escalated to the VP of Sales, he only made it worse and was actually agressie toward us. Curemd is honest, reliable, and goes to the wall with each and every claim. You can always reach someone who knows what they're doing. Do not get involve with this company. They were sued for millions by a hospital for fraud. They were bought by Bain Capital 10 years ago and they probably gutted whatever value there was. > > Horrendous, almost put me out of business after 26 years. I am very serious. 3 months after changing over to Athena, our income was slipping. By 4-5 months we were having trouble meeting payroll. Six months in it was clear we may be going out of business after 26 years. I took no salary for 7 months, worked 24/7 and finally was given the advice that the only way to save the company was to go back on Curemd which we did. Six months later we are back on our feet. Over $600,000 in collections remains missing. Athena barely worked claims. Their customer service barely speaks our language and is of no help. The "Customer Success" manager seemed to be hell bent in putting us out of business. When I finally got our case escalated to the VP of Sales, he only made it worse and was actually agressie toward us. ----- ### "A user-friendly Patient Portal with minor drawbacks" — 5.0/5 > **Absana** | *20 de diciembre de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I enjoyed the simplicity of the interface, it doesn't feel overwhelming and it's clear options of "Home, Appointment, Billing \& Payments, Messages, My Health and Test Results" make it very accessible even for people that have difficultly using/understanding technology, like my mom. Sending and receiving messages was simple, but I would appreciate if it went straight to my phone messages. Overall, I have not encounter any bugs or issues and it makes things like paying bills very easy. It's also convenient that test results and medical records(including shot record) is accessible in one system > > **Puntos en contra**: One thing I dislike about athenaOne it how it does not have default Multifactor Authentication, for a health service that contains sensitive medical information this feels necessary. However, there is an option in settings that allows you to enable, still it does feel a little tedious. Furthermore, the initial setup process at first was confusing, however, it was still manageable. > > My family primary doctor that works at Family Healthcare Associates uses the "Catalyst Physician Group Athena Patient Portal". During my time with them, Family Healthcare associates has used a lot of other Patient Portals, and as a patient, I can say that I do prefer this Athena Patient Portal. ----- ### "Excellent Medical Records Platform" — 5.0/5 > **Sabiha** | *24 de agosto de 2025* | Práctica médica | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: AthenaOne is a highly convenient medical records platform that facilitates tracking patient information, scheduling appointments, diagnostic and procedural coding, as well as insurance billing and claims. It has an easy to use interface with customer support and advanced security. > > **Puntos en contra**: The system may need to be upgraded or rebooted periodically for the most recent software updates and protection from bugs and issues. ----- Página: 1 de 38\ Siguiente: [Página siguiente](https://www.capterra.mx/software/98735/athenaone?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/98735/athenaone) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados